ISSUE 2 | 2018 RUD Trucks - Goingoads the Extra Mile since 1935 Japan Fujin & Raijin Logistics solutions that UD's vision toward 2030 exceed expectations All New Quon Philippines New 460ps Quon test-drive Reliability for smart logistics ISSUE 2 | 2018 RUD Trucks - Goingoads the Extra Mile since 1935 Philippines Reliability for smart logistics Saudi Arabia Fujin & Raijin On the road with Saraya Al UD's vision toward 2030 Jazirah’s 18-ton Croners ISSUE 2 | 2018 RUD Trucks - Goingoads the Extra Mile since 1935 Philippines Reliability for smart logistics Saudi Arabia Fujin & Raijin On the road with Saraya Al UD's vision toward 2030 Jazirah’s 18-ton Croners ISSUE 2 2018 Dear friends, 04 UD around the world 08 Japan Logistics solutions that exceed expectations Welcome to the latest edition of Roads, your magazine about UD Trucks and global logistics. We have so much news and many exciting developments to share with you in this issue. 12 Philippines Reliability for smart logistics Some have referred to this era as a logistics revolution; our industry is blazing a path towards prosperity. Globalization continues apace, online shopping is an embedded habit and parcel delivery volumes are soaring. That being said, most industrialized countries are seeing their population age, and consequently face a reduction in their active workforce. Estimations show that by the year 2030, 33% of Japan’s population will be 65 years or older; for Germany the figure is 28%. Also, by 2030 - admittedly for the greater 16 UD Extra Mile Challenge 2018 Ultimate drivers keep the world moving! good - CO2 emission targets must drop to 26% of what they are today. Our industry will face challenges from both tighter emissions regulations and ageing populations. 17 UD gemba voice Young female mechanic, veteran truck-lover But challenge is a force for evolution, it always has been, and UD has been a challenger since the beginning. With a constant 18 Smart Logistics Fujin & Raijin. Vision 2030. eye on the future, today we are working to deliver the tools and services our customers need to stay ahead of the clock and the competition. It was in 2015 that we first announced 22 All New Quon test drive our commitment to smart logistics; this year we take another Unrivalled efficiency step forward with our UD Trucks’ Vision 2030 roadmap. Pairing ESCOT-Ⅵ with GH11 engine Announced in April, the roadmap charts our vision towards full commercialization of automation and electromobility. It’s a brand-new world of logistics, and we will be there when you arrive. For this issue, we traveled around the globe to visit some of our customers. You will hear of UD trucks delivering cargo vital for 28 Saudi Arabia daily life and local economic development in various geographic On the road with Saraya Al Jazirah’s 18-ton Croners and climate conditions; our trucks and services are equally reliable and responsive wherever we are working. Our All New Quon is now available with a 460 ps version of the renowned GH11 engine. We organized a test drive on a challenging racing circuit to give our Japanese customers a comprehensive 30 In the press experience of the drivability of the new top-end model of our Turning up the heat on All New Quon flagship line. We hear what they have to say in this issue. This has been an exceptional year so far for UD. We launched All New Quon, Quester and Croner models in many more countries. Other solutions – such as new variants of our trucks customized for local needs – have seen the light. New 18-ton Croners are hauling waste in the Middle East, 40-ton Questers are laboring in Roads is published by UD Trucks Corporation Keep Your Business Running On Time, Every Time. the construction fields of Indonesia, and complete knock-down (CKD) www.udtrucks.com Croners are rolling off the assembly line in Malaysia, reducing operation Publisher Envision a truck that could do more with every minute, hour and day. A truck so costs even further for local customers. Kenneth Hagas Vice President Brand Strategy & reliable, you’ll spend more time on the road thanks to longer servicing intervals. A Marketing Communications truck with a cab designed to offer more comfort and driveability, as well as on-board There are even more exciting times ahead, and as your partner, we will continue to travel on the path of success with you today and tomorrow. Editor-in-chief fuel coaching systems. A truck with the power to move further, and the efficiency to Vanessa Maternini Digital and Publications Manager keep your business running like clockwork. With all new Croner, we’ve turned that vision into a cutting-edge reality. Takamitsu Sakamaki Produced by Senior Vice President UD Trucks Corporation [email protected] Tel: +86 139 111 55 788 Going the Extra Mile JAPAN UD MECHANICS Quon earns highest ratings at Touch & Ride events UD Trucks lays out its Vision Technical trainings at the UD Experience Center Celebrating our Heroes 2030 innovation roadmap 43 mechanics from the customer 2018 UD Gemba Challenge In April, UD Trucks announced its Vision 2030 centers in Japan's Kanto region recently The biennial innovation roadmap, laying out its unique underwent a training session at the UD competition approach to commercialize fully-electric and Experience Center. among global autonomous trucks by 2030. During the hands-on training, mechanics UD Trucks As Joachim Rosenberg, Chairman of UD with varying levels of experience learned aftersales Trucks revealed during the event, “The three about the peculiarities of rear overhangs teams is here! technologies, Automation, Connectivity, on large trucks, the differences in blind This year, the Electromobility (ACE) will shape our future. When spots compared to regular passenger competition that tests teams’ knowledge, skills and they converge, we will have very exciting times vehicles, how to safely guide a reversing truck, the knowledge required to efficiency has attracted more than 300 participants ahead.” Douglas Nakano, Senior Vice President of perform a 3-month inspection, as well as confirmatory points related to servicing. UD Trucks Japan has conducted a series of including the trucks’ performance in hill from seven markets around the world. UD Trucks Technology, then laid out the road map Each mechanic will build on this knowledge when they take up their new posts. comparative Touch & Ride events, pitching starts, exhaust brake, power, noise, driving Close teamwork contributes to success in workshops, and from 2018 to 2030 onward. The UD Experience Center activity is a key stage in the mechanics’ training; All New Quon against the latest models comfort and operability. the UD Gemba Challenge recognizes that by inviting team they in turn are a vital link in UD Trucks offering a dependable partnership to from three other The trials entries. Each team consists of three to four people working What customers say its customers. Japanese truck emphasized the as mechanics as well as parts- and service representatives. Compared with other trucks, I can really manufacturers in strong confidence As well as being tested for hands-on checks and repairs, feel the quality of Quon." the same segment. that UD Trucks has UD Truck's foreign technical internship program they will also be evaluated on their theoretical knowledge The events invited "ESCOT-Ⅵ is so smooth that I almost in All New Quon, Recently, 12 Philippine technical and communication skills. more than 1,000 didn’t notice the gear shifts." and the feedback trainees joined four customer centers This competition serves as a great motivation tool and a customers to "The auxiliary brake works very strongly. from customers in Kanto region in Japan. UD Trucks’ boot camp for UD aftersales teams to continue learning and I can drive without applying any foot take comparison proved the truck is excel in all the skills necessary to deliver maximum uptime brake. Even someone not accustomed foreign technical internship program test drives on truly outstanding. for every customer around the world. to heavy-duty trucks will be able to accepts trainees from other countries, challenging racing From questionnaires You can read more about UD Trucks Vision 2030 drive Quon easily. helps them acquire technical skills To celebrate and encourage their work, this year’s competition circuits across the that customers in the issue (page and knowledge; skills they take back has been specially named “Celebrating our Heroes”. country. filled in after the test drive, out of 18 items 20) and watch home to share in their own countries. Stay tuned for more country-level news about the competition The different characteristics of each – in which 10 were static evaluations and 8 the highlights of While the trainees are aspired to study maintenance techniques, the hosts in the run up to the November final to be held in Ageo, Japan. racecourse allowed customers to fully were dynamic evaluations – All New Quon keynote speeches Watch the keynote of these interns are also positive, "Kanto region collectively accepts about experience various driving features, won the highest rating for 15 of them. on the launch event. speech. 50 foreign technical interns this year. I expect our mechanics to learn a lot by working along with these trainees that are positive-minded and highly- motivated.” Follow the Watch the NEW ZELAND development of promotion Another 34 trainees have also arrived in Japan and will be assigned to Kanto region. the challenge. video. Crossing the sea to Middle Earth All New Quon launched in New Zealand MIDDLE EAST, EAST AND NORTH AFRICA The fertile land and geographic advantages of New Zealand have made its agriculture, dairy, forestry and fisheries sectors a mainstay of its Quester arrives in Pakistan Quester 40-ton available in Middle economy, accounting for more than half the country’s exports.