Since our establishment by the Secretary of War and Chief of Staff of the Army in 1942, Army Emergency Relief has been there for Soldiers and their Families. As we celebrate our 75th anniversary this year, our purpose - to alleviate Soldier financial distress - is just as relevant today as it was in 1942. That purpose manifests itself in the $1.7B in assistance to 3.7M members of the Army Family over these past nearly eight decades. Our relevancy is underscored by the fact that more than half of that $1.7B was provided since 9-11. The AER team is proud to be “Helping the Army Take Care of its Own.” It is the dedication and passion of the AER Headquarters family and the magnificent AER Officers stationed across the globe who provide the kind of care and compassion that truly makes a difference in resolving financial issues for our Soldiers. The global AER team, faithfully supported by IMCOM and Garrison Commanders and their Command Sergeants Major, clearly makes a difference every day in holding true to the long-standing AER motto of “Soldiers Helping Soldiers.” I thank them and all leaders from the squad to General Officer level for their outstanding efforts in promoting the benefits of Army Emergency Relief and encouraging donations. In addition to support from the Army leadership and our magnificent Board of Managers, AER has also enjoyed the leadership of superb Directors over its 75-year history. Our most recent Director, LTG Robert F. Foley, retired in December 2016 after leading AER for more than eleven years. LTG Foley’s legacy of “finding a way to say yes” continues to drive us every day in our mission to assist Soldiers and their Families. In January 2017, AER welcomed LTG Raymond V. Mason as AER’s ninth Director. He has already demonstrated his dedication to our mission and we wish him well as he continues to provide support to the Army’s most precious assets---Soldiers and their Families. When faced with financial hardship, Soldiers and Family members can always place their trust and confidence in Army Emergency Relief, which consistently receives the highest possible rating – 4 stars – from Charity Navigator. Our unwavering stewardship and efficient operations allow us to return 84 cents of every dollar donated right back to Soldiers and Families - among the highest of any US charity. We are proud to serve those who serve our great Army, past, present and in the future. I’m fully confident that AER will continue to live up to our “Legacy of Caring” for the next 75 years and beyond…When We Were Needed We Were There! Dennis J. Reimer General, USA Retired President, Army Emergency Relief 2 As of 24 August 2017 ( BOARD OF MANAGERS BOARD OF ADVISORS ACTIVE DUTY MEMBERS ACTIVE DUTY MEMBERS GEN JAMES C. McCONVILLE, Vice Chief of Staff, U.S. Army GEN MARK A. MILLEY, Chief of Staff, U.S. Army, Chairman LTG DAVID E. QUANTOCK, The Inspector General, U.S. Army GEN DAVID G. PERKINS, Commanding General, U.S. Army Training and Doctrine LTG THOMAS C. SEAMANDS, G-1, U.S. Army Command LTG SEAN B. MacFARLAND, Deputy Commanding General, U.S. Army Training and GEN GUSTAVE F. PERNA, Commanding General, U.S. Army Materiel Command Doctrine Command GEN VINCENT K. BROOKS, Commander, UNC/Combined Forces Command/U.S. LTG LARRY WYCHE, Deputy Commanding General/Chief of Staff, U.S. Army Forces, Korea Materiel Command GEN ROBERT B. ABRAMS, Commanding General, U.S. Army Forces Command MG TIMOTHY P. McGUIRE, Deputy Commanding General, USAREUR GEN ROBERT B. BROWN, Commanding General, U.S. Army Pacific MG SEAN M. JENKINS, Deputy Commanding General, U.S. Army Installation LTG FREDERICK B. HODGES, Commanding General, U.S. Army Europe and Seventh Management Command Army COL STEPHEN K. AITON, Commander, U.S. Army Soldier Support Institute LTG NADJA Y. WEST, Commanding General, U.S. Army Medical Command/The SMA DANIEL A. DAILEY, Sergeant Major of the Army Surgeon General CSM JIMMY J. SELLERS, Commandant, U.S. Army Sergeants Major Academy LTG TODD T. SEMONITE, Chief of Engineers/Commanding General, U.S. Army Corps CSM MICHAEL A. GRINSTON, Command Sergeant Major, U.S. Army Forces of Engineers Command MG MICHAEL L. HOWARD, Commanding General, U.S. Army Military District of Washington/Commander, Joint Force Headquarters-National Capital Region RETIRED/CIVILIAN MEMBERS MG CHRISTOPHER S. BALLARD, Commanding General, U.S. Army Intelligence and GEN DENNIS J. REIMER, U.S. Army Retired, President Security Command LTG RICHARD G. TREFRY, U.S. Army Retired MG KURT J. RYAN, Commanding General, Military Surface Deployment and LTG THOMAS P. CARNEY, U.S. Army Retired, Vice President for Administration Distribution Command LTG STEVEN W. BOUTELLE, U.S. Army Retired MG DAVID P. GLASER, Provost Marshal/Commanding General, U.S. Army Criminal LTG RAYMOND V. MASON, U.S. Army Retired, AER Director Investigation Command MG GINA S. FARRISEE, U.S. Army Retired MR. E. ERIC PORTER, Deputy Chief of Staff, G-1, U.S. Army Forces Command MR. FRANCIS A. FINELLI, Chairman, Finance Committee MRS. ERIC K. SHINSEKI, Member MRS. MARK A. MILLEY, Member MRS. DANIEL A. DAILEY, Member 3 For 75 years, AER has provided emergency financial assistance to Soldiers in need. AER relies on three sources of income to support this assistance - loan repayments, donations, and investment income. All three sources of income originate with Soldiers’ contributions. For Army Emergency Relief, “Soldiers Helping Soldiers” isn’t just a slogan, it’s a truth that has helped the Army take care of its own for 75 years. Fundraising Administrative 3 cents of 13 cents of every dollar every dollar Programs 84 cents of every dollar Donations Disbursed to Soldiers and Families $9.4M $69M Through 75 years of operating, AER has seen a lot of changes, both within the Army and with the needs of the Soldiers who serve. AER has always made assistance - not fundraising - our primary purpose. This dedication is reflected in our Goldstar Gold Participant rating, our 4-Star, 100 out of 100 rating on Charity Navigator, and in a review of our expenses. 4 CARING ADAPTABILITY • We treat everyone with respect and dignity. We have deep compassion for • We embrace innovation and creativity. Soldiers and Families in financial distress. • We leverage technology and the digital space to remain relevant in changing • We commit to privacy and information security by protecting Soldier and environments. Family member PII and PHI. • We accommodate the unique needs of various client categories focusing on • We provide stewardship of Soldier donations by allocating funds in accordance Soldiers, Retirees, Family members, and medically Retired Wounded Warriors. with the AER mission. • We educate and inform Soldiers, Families, and Army leaders on AER benefits. INTEGRITY The Jack Ritchie Distinguished Service Award • We do the right thing. The 2016 Jack Ritchie Distinguished Service Award • We achieve the highest standards of moral and ethical behavior. was presented to Mr. Steven J. Redmann, • We are candid and forthright in all of our business transactions. Vice Director of the Army Staff/Director of Management Office of the Chief of Staff of the • We avoid even the perception of a conflict of interest. Army, Headquarters. • We do not engage in equivocation. • We are fully committed to corporate strength of character. Mr. Redmann was instrumental in facilitating AER’s HQ relocation and continues to support AER in all EXCELLENCE interactions with the Pentagon and the Army staff. • We continuously assess Soldier and Family financial needs. Mr. Redmann’s assistance included: • We ensure a prompt and professional response to requests for assistance. • We apply prudence and due diligence to our fiduciary responsibilities. • Lead planner in the office of the Assistant to the Secretary of the Army, Real Estate Division, for space designation, architectural design, • We develop lasting relationships built upon trust, confidence, and caring. furniture selection, funding allocation and move of AER Headquarters. SUSTAINABILITY • Coordinated SECARMY, CSA & SMA e-mail messages, letters and • We ensure the financial stability of AER through quality investments Annual Reports in support of the Army Emergency Relief Annual Campaign. providing both safety and growth. • We remain relevant to the Soldiers and their Families. • Ensured scheduling of meetings for Director, Army Emergency Relief with senior leadership to include Secretary of the Army, VCSA and • We maintain an integrated and proactive relationship with the Army through DAS. Installation Management Command. • Facilitated acquisition of Common Access Cards and Pentagon Facility • We plan and implement requirements in support of the Department of Access cards for all AER Headquarters staff personnel. Defense Authority to Operate. 5 LTG (R) Robert F. Foley Retires from AER After 11 years of dedicated service to Army Emergency Relief as Director, LTG (R) Robert F. Foley, retired at the end of 2016. During his tenure, LTG (R) Foley worked tirelessly on behalf of Soldiers and Families to improve services and guide AER to better meet their emergency financial needs. Some of his achievements are: • Promoted, educated and informed Army leaders, Soldiers and Spouses by making AER presentations throughout the continental U.S. and abroad. • Led AER through the distribution of $810M, which is 46% of the $1.7B disbursed over AER’s 75-year history. • Established the AER Officer motto of “Find a Way to Say Yes.” • Implemented the Wounded Warrior Special Access Program for medically Retired Soldiers to request assistance which is quickly provided by EFT to the Soldier’s bank account. • Recommended policy change authorizing all Soldiers, regardless of rank, to have direct access to AER. • Developed a Mass Assistance Contingency Plan in the event of a government shutdown. • Obtained approval to convert $850K in loans to grants for victims of Hurricane Andrew.