B U R K H A R D W O L T E R Frege Strasse 79 - 12159 Berlin - Germany Nationality: German Date of Birth : 19.02.1968 Mobile: +97 155 285 07 43 (mob) +49 171 176 73 55 ( mob) E-Mail : [email protected] Skype : Wolter.B P R O F E S S I O N A L E X P E R I E N C E ( Management) Oct ’15 Oberoi Hotels & Resorts GENERAL MANAGER Ajman - UAE Pre & Opening of the The Oberoi Beach Resort Al Zorah 113 keys , Rooms, Villa & Suites . 170 Employees– Roll out of USD 3 Mill OS&E budget, FF&E fit out | Pre-Opening Budget established for Manning and S & M. | Budget for the first fiscal year – outlook 42% occ and 1300 ADR. May ’15 CONSULTANT Aug ‘15 Villa – Almarin - Private Hotel -Five Star Germany Recruitment, Training & Launch of the property, Business Plan ‘15/’16 May ‘14 CONSULTANT China Dec ‘14 Octave: Lifestyle Company Octave Living Room Shanghai - Octave Retreat Suzhou 2010-2014 Kempinski Hotels & Resorts Oct ’13 Kempinski Hotel Nikolskaya Moscow Moskau - Russia May ‘14 GENERAL MANAGER 211 keys ( incl. 54 Suites) ; 8 F&B outlets, L’Raphael Spa , coaching of 207 col- leagues, Grand Opening 30.11.’13, Budget & Business Plan ’14; 11 out of 233 @ Tripadvisor , 9 out of 10 @ booking.com May ’11 Kempinski Hotel & Residences Palm Jumeirah Dubai - UAE Sept ’13 GENERAL MANAGER Pre-Opening & Launch -01.09.’11- 244 keys ‘All Suite Hotel ( 1-5 BR) on the Palm/competitive Marketplace; “Joined Owned Property Development” (JOPD). 5 F&B Outlets, Cinq Mondes Spa ; 209 employees First year in operation Occ 58% ADR USD 710.- In the top three GOP producer of the Company; Establishing Hotel Operation & Residence Rental Mngt concept, Financial feasibility; Introduction of Triton ( Service escalation software), Sweet beam ( digital marketing) Awards*WTA-Leading Lifestyle resort -UAE 2012 *WTA-Leading Hotel & Residences - UAE 2013 1/4 B U R K H A R D W O L T E R Oct ’10 Kempinski Hotel Ajman Ajman - UAE May ’11 HOTEL MANAGER 280 keys Resort Property 8 F&B Outlets ; IMEA Office of Kempinski Hotels & Resorts; GOR+19% GOP+11% in 6 months; Budget compilation Responsible for the ‘Day to Day’ Hotel Operation in line with Budget margins. Implemented a strong Sales &Marketing plan ; Created a cohesive high- performing Executive Team; Soft refurbishing of Pool and Beach operation; Up- grade of Service logistics; increase profitability NOP. March ‘09 Namaskar Boutique Hotel Opening Marrakech - Morocco March ‘10 GENERAL MANAGER Casting and training a team of 156 associates (10 Nationalities) Preparation of Opening Budget and Financial projection – 1,3,5 years Establishing the hotel operation; ( PMS, POS ) SOP’s, P&P- Market Positioning Supervising projects installing Technology, Communication and Surveillance. Operational practices towards guest experience; Time- Motion study, Feasibility of BOH Operation; Strategic planning - Marketing & PR activities; Branding & ( Website launch and assignment of GSO’s; contracting WHL & DMC’s ) Jan.‘07 Shangri–La Barr Al Jissah Res.& Spa Muscat - Oman Dec. ’08 RESIDENT MANAGER 180 keys property with 5 outlets, Beach & Pool operation. Leading and coaching 223 employees; Al Husn- so called 6* Hotel Responsible for the ‘Day to Day’ operation; Managing the preventive room - maintenance program; Yielding ADR and benchmarking room revenue through up selling; Opening & positioning of Al Husn,.( Contracting of TO , WHL such as Elegant resorts, Seasons in style..) Recruitment & Training of the team to elevate service level (e.g. Butler S.) March ‘06 Four Seasons Hotel Riyadh/ KSA Jan ’07 DIRECTOR OF FOOD & BEVERAGE 274 keys 7 outlets incl. the largest Ballroom in the GCC for 2000 guests Coaching 311 Associates ( Exec. Chef reported to Dir F&B) Managed and implemented soft renovation of 5 F&B outlets Elevating the operation in line with FS min. quality standards ( People, Product, Profit) Benchmarking revenue of BQ space- 4000sqm Budget preparation, Business Plan, responsible for overall P&L Oct. ‘04 almyra Hotel Cyprus Oct. ’05 RESIDENT MANAGER 160 keys Boutique Hotel with 4 outlets ; Member of Design Hotels (Re -) Branding the property; Introduction to the market Innovated and achieved sales through event and destination packages Upgraded GDS and maintained CRS of GLA & Design Hotels Contract affiliation with TO’s such as Elegant Resorts, A&K,Kuoni Sept Raffles Grand Hotel D’Angkor Siam Rep - Cambodia Oct.’04 DIRECTOR OF FOOD & BEVERAGE Voted amongst the 100 Best Hotels in Asia by Conde Nast 2/4 B U R K H A R D W O L T E R Aug.’02 Mount Nelson Hotel Cape Town – S. Africa Aug. ‘04 EAM I/C F&B - Orient Express Hotels - LHW Sept.’00 Carenage Bay West Indies May ‘02 DIRECTOR OF FOOD & BEVERAGE 5*/5 diamond Property ,Rosewood Hotels & Resorts Leading Hotels of the World June ’99 Jumeirah Rotana Hotel Dubai - UAE Sept. ‘00 FOOD & BEVERAGE MANAGER Rotana Group of Hotels - Leading Hotel Group in the Middle East 1996 - 1999 Forte Hotels Febr. ’97 Forte Grand Hotel (Royal Meridien) Abu Dhabi - UAE June ’99 CLUB MANAGER – Al Falah Club - Private Business Club Oct ’96 Cumberland Hotel (Forte G.) London Great Britain Dec.’96 ASSISTANT ESSENTIAL MANAGER Dec.’95 Mövenpick Hotel Beijing - China Aug.’96 ASSISTANT FOOD & BEVERAGE MANAGER June ’95 Park Hilton Hotel Munich - Germany Dec ‘95 FOOD & BEVERAGE CO ORDINATOR P R O F E S S I O N A L E X P E R I E N C E ( Culinary ) 1987-1995 * Victoria & Alfred Hotel Cape Town - South Africa 4* Property - Sous-Chef * M/S Renaissance Italian/ American flag 5* Cruise ship - Sous Chef * Hotel Losone Tessin - Switzerland 5* Private Property - Chef Tournant * M/S Royal Viking Star Norwegian flag 5* Cruise ship - Chef de partie * Claridges´ London - Great Britain 5* Property - Demi-chef * La Grappe D`or Lausanne - Switzerland 1* Michelin Restaurant - Commis Tournant * Maritim Hotel Würzburg - Germany 5* Property - Commis de cuisine 3/4 B U R K H A R D W O L T E R R E G U L A R E D U C A T I O N: 1980-1984 Realschule “ Ophovener Realschule” 1978-1980 Gymnasium “ Freiherr vom Stein Gymnasium” 1974-1978 Grundschule “ Waldschule” P R O F E S S I O N A L E D U C A T I O N: 1992 -1994 Bachelor Degree of Business Administration’ (BA ) Hotel Management school Bavaria /Germany ( 2 years study ) 1994 Master Diploma of Executive Chef 1994 Qualified Training Instructor ( AEVO) June 2000 PDP – Marketing & F&B Operation course Cornell University- on Campus July 2001 LDP- Leading developing Program – Centre of Creative Leadership San Diego July 2002 ‘Leading Hotels of the World’ Yield & Revenue Management -Online study August 2008 PDP – Cornell Nanyang University –Singapore Course topic: Managerial behavior & Team effectiveness August 2008 PDP – Cornell Nanyang University – Singapore Course topic: Customer attitude & behavior- understanding your Market 2011 Owner Association Management Program – Mngt of Residences / JOPD 2013/14 e-Cornell – Strategic Leadership for Hospitality Professionals ( 6 Modules) Eton University -Business English Course – advanced S K I L L S A N D G O A L S Focus on personalized service’ entrepreneurial, creative, implementing market trends while being result and standard oriented. Benchmark opportunities. ( ‘Out of the box thinker’) Skilled in driving efficiency and consistency across international and cultural boundaries, implementing strategic cost and quality control. Adapt quick to different business models (culture & environment sensitivity ) ‘hands on’ ; motivator and mentor, setting goals to lead and develop colleagues and operation , ‘Inspect what you Expect’ . Excels in a dynamic business environment, maximizing effectiveness and engagement to realize a common vision and culture of service excellence P E R S O N A L I N T E R E S T S: Diving , Chess, EDP, Jogging, Exploring culture and languages, Networking _____________________________________________________________________________________ Reference: Upon request ______________ Burkhard Wolter 4/4 .