Tenant Wythenshawe Approved Autumn/ Winter 2020 Lifewww.wchg.org.uk Message Photo: Adama Jalloh from CEO Page 2 Nick Horne WPLC Becomes Page Vaccination 2 Hub Help with your Finances at A Local Page Inspiration 8 Christmas Find out more on page 7 Get the WCHG App CHRISTMAS/NEW YEAR OFFICE OPENING If you or anyone you know Wednesday 23 December: Open 9.00am-5.00pm would like this publication Thursday 24 December, Christmas Eve: Open 9.00am-1.00pm Friday 25 December, Christmas Day: Closed IN LARGE TYPE or audio format please Monday 28 December (Bank Holiday): Closed contact us on Tuesday 29 and Wednesday 30 December: Closed 0800 633 5500 Thursday 31 December, New Year’s Eve: Closed 0300 111 0000 Friday 1 January 2021, New Year’s Day: Closed Monday 4 January: Open 9.00am-5.00pm To report an emergency repair please call 0800 633 5500 or 0300 111 0000 page 2 Our News www.wchg.org.uk Our News page 3 2020 - An Extraordinary Year Woodhouse Park Lifestyle Centre For all of us 2020 has been an support our tenants and their communities. As we extraordinary year in which the leave 2020 and look to the future, we will continue to honoured to become one of the first vaccination hubs in Manchester play a leading role in creating a stronger, healthier and Covid pandemic has significantly more resilient Wythenshawe. Woodhouse Park Lifestyle Centre impacted our lives and the lives Thanks to science, we are now at the beginning of the is delighted to have been chosen to end of the pandemic, although it will be several months become one of the first community of family, friends, neighbours and before a new version our communities. For some, the of normal life can based Covid-19 vaccination hubs, in resume. Meantime, partnership with the NHS, local GP impact has been contained to the I hope you will loss of previously taken-for-granted continue to stay Surgeries and Clinical Commissioning safe and alert to Groups in Manchester. freedoms, whilst others have sadly the continuing lost loved ones. risks, enjoy the The Pfizer/BioNTech vaccine which is 95% effective in festive season and preventing Covid-19 and works in all age groups, will Chair of Woodhouse Park Lifestyle Centre look forward to a If there is a positive from 2020, then it is the inspiring first be offered to local residents aged 80 and above Stakeholder Board, Councillor Eddy Newman said, way people, communities and organisations across more positive 2021. with a secondary booster jab being administered 21 “Promoting a healthy lifestyle has always been one of Wythenshawe have come together with kindness and days later. (No vaccine will be stored on site) the aims of Woodhouse Park Lifestyle Centre which compassion to support each other through tough times. is so much more than a community, youth and sports Nick Horne Work begins this week to get the centre ready to roll out centre. This new role for our centre could not be more Throughout the pandemic, WCHG colleagues have Group Chief the vaccination programme with 836 vaccines set to be important, bringing the vaccine that protects against worked with local people and partners to deliver our Executive administered. The centre was chosen in part because it Covid-19 to a convenient location for Wythenshawe’s services as best we can and to go the extra mile to meets the national criteria of a Primary Care Network area, older residents. I am so proud of everyone in the NHS, characterised by a high deprivation and high proportion of in WCHG and at Woodhouse Park Lifestyle Centre”. residents aged 80 years and over. Wythenshawe residents will be notified by their GP as to whether they are eligible Sarah Woolley, Senior Community Investment to attend the centre for the vaccine. Manager who manages the centre said, “I am delighted that our centre has been selected to be an New Development Helps Chair of the WCHG Board, The Bishop of integral part of the roll out of the vaccine. The centre is Manchester, The Right Revd Dr David Walker a vibrant hub within our community, with Covid and the said, “I’m delighted that WCHG are partnering with impacts of lockdown like many businesses we have the Health Service in Greater Manchester to create a Reduce Carbon Footprint had to reduce our offer and much needed support to vaccination hub in Wythenshawe. It’s hard to imagine a our community. Our commitment to working with our more appropriate place than the Lifestyle Centre, to roll health partners to ensure our communities health and We welcomed the first residents out a programme that has such a vital part to play in wellbeing is a priority has meant that we are able to be helping us get to the point where our lives and lifestyle to our new Woodhouse Lane part of that journey to building back better for our local are less constrained by the present coronavirus community and economy”. Development in October, after its restrictions. This partnership is a tangible expression launch was delayed due to Covid-19. of the commitment of WCHG, not only to providing The distribution of the vaccine across the UK is being healthy homes but to playing our part in addressing the undertaken by Public Health England and the NHS The new scheme offers 18 x 2 Bed apartments for health issues that affect the people of Wythenshawe in England, Scotland, Wales and Northern Ireland affordable rent and has been built on the site of the and its surrounds”. through systems specially adapted from those used for former SS John Fisher and Thomas Moore Catholic the national immunisation programmes. The NHS has Group Chief Executive, Nick Horne said, “We are Church by Rowlinson Construction. a strong record of delivering large scale vaccination very pleased to be a part of history-in-the-making in programmes - from the flu jab, HPV vaccine and Executive Director of Development Andrea Lowman the fight against Covid-19, with our Woodhouse Park lifesaving MMR jabs. said, “This is a significant development milestone for Lifestyle Centre becoming one of the first vaccination WCHG because the electric vehicle charging hubs to serve our local community. The vaccination Residents are reminded whilst the vaccination point will help reduce our Carbon Footprint programme gives us all hope that at some point in the not programme is rolled out, the best way of fighting the so that we can play our too distant future we can resume near normal lives. Our virus is to keep maintaining social distancing practices, part in helping make work with partners to make this happen demonstrates washing hands regularly and wearing a mask. The Manchester a WCHG’s commitment to providing practical support for roll out of the vaccine brings hope that this is the greener city.” the health and wellbeing of local people”. beginning of the pandemic’s end. Contact 0800 633 5500 or 0300 111 000 or email [email protected] page 4 Our News www.wchg.org.uk Our News page 5 Office Reopening COVID-19 – Impact on Our Services We reopened our Wythenshawe House office by appointment WCHG wants only on the 7th of December. to assure All Customers have to wear face masks, hand sanitise upon you we are entering the building and observe the two taking our Have you downloaded metre rule for distancing. role in protecting you, our residents, our employees the CHG App and the wider community Repairs Annual Gas very seriously. Since July our repairs service has remained Safety Check fully operational, six days per week. You We continue to review the way in which We continue to deliver can book a repair via our WCHG app, we deliver our services based on the this service to ensure which has a full diagnostic tool to aid you latest guidelines and Government customer safety. If you through the booking process. In the event of an instructions. have an appointment emergency repair please report this to us in the usual way booked or you receive communication to For the latest updates and FAQ’s on via our contact centre on 0800 633 5500 or 0300 111 000. our services visit our website – book an appointment and you are self- https://www.wchg.org.uk/wchg-faq You can email any-non urgent repairs isolating and/or have a confirmed or and make sure you are following us on to [email protected] or via our suspected coronavirus case please contact us Twitter & Facebook. App, website, Facebook and Twitter pages. as soon as possible. as: Register your WCHG account to access key services such Before we conduct any repair or visit we will call you This is so that we can make special Get the WCHG App to check on your current health and wellbeing, this is arrangements with you to enable the safety to ensure the safety of our operatives who may attend check to be completed. The engineer undertaking This is the best way to make contact Report anti-social Get involved and help multiple properties in a day. the gas safety check will also contact you Pay your rent, check behaviour in your area shape your services with us, pay your rent and order a repair, Order a repair, check your repair history or your history or set up immediately prior to attendance at your home a Direct Debit All staff visiting are following enhanced cleaning it can be downloaded via the App Store book a Gas Service and talk you through the special arrangements procedures and will not be sent to a property if they or Google Play – for more information in accordance with government guidelines.