QubicaAMF Europe Via della Croce Coperta, 15 40128 Bologna Italy This document contains information belonging to QubicaAMF and is furnished to its customers solely to assist them in the installation, testing, operation and/or maintenance of the equipment described. This publication contains examples that include fictitious names of individuals and companies. Any similarity to names and addresses of actual business enterprises and persons is entirely coincidental. The contents of this document may be subject to change without prior notice. This document is not to be reproduced in part or in its entirety, nor may its contents be disclosed to any third party without the signed written approval of QubicaAMF. QubicaAMF does not accept any responsibility for the results of the use of this document. Copyright Conqueror, Bowland, BES, Qubica, Nextia and Mag3 are registered trademarks of QubicaAMF Europe S.p.A. The Trouble Call System is a Patent Pending of QubicaAMF Europe S.p.A. Windows is a registered trademark of Microsoft Corporation. QuickBooks is a registered trademark of Intuit Inc. Micro$ale is a registered trademark of KIS Software Inc. T-3 & BLS are registered trademark of CDE Software Inc. Hopewiser is a registered trademark of Hopewiser Ltd. DataTran is a registered trademark of Datacap Systems Inc. Zonal is a registered trademark of Zonal Retail Data Systems Ltd. Any names of other products contained herein are cited in the document for the sole purpose of identification and may be registered trademarks of the relative companies. This product includes software developed by the Apache Software Foundation. This product includes software developed by Mathias Rauen, www.madshi.net, All Rights Reserved Version 2007 Contents at a Glance Main Menu....................................................................................... 1 Point of Sale ..................................................................................13 Lane Management.........................................................................25 Shift Management..........................................................................79 Frequent Bowler Tracking..............................................................91 Leagues.......................................................................................105 BLS Leagues................................................................................123 Tournaments ...............................................................................129 Swedish Leagues.........................................................................143 BES Special Games......................................................................149 Bowland Special Games...............................................................157 Lockers........................................................................................163 Time Games.................................................................................169 Statistical Reports........................................................................175 Security........................................................................................179 Time Tracking System..................................................................187 Booking System...........................................................................191 Trouble Call System .....................................................................217 Cameras and Real Time Income...................................................227 Multi Media System......................................................................231 Web Setup....................................................................................237 Center Setup................................................................................243 Terminal Setup.............................................................................259 Technical Setup ...........................................................................265 Calendar Setup ............................................................................277 Economic Setup...........................................................................281 Installation Instructions................................................................297 Appendix......................................................................................303 Table of Contents Main Menu....................................................................................... 1 1. Conqueror Main Menu..................................................................................... 3 2. Main Modules ................................................................................................. 3 2.1 Quick Access Module..................................................................................................................3 2.2 Front Desk..................................................................................................................................3 2.3 POS ............................................................................................................................................4 2.4 Back Office .................................................................................................................................4 2.5 Setup..........................................................................................................................................4 2.6 Utilities........................................................................................................................................4 2.7 Others ........................................................................................................................................4 3. External Frame ............................................................................................... 4 3.1 Memo Bar...................................................................................................................................4 3.2 Time and Date............................................................................................................................5 3.3 Shift Check..................................................................................................................................5 3.4 Bowling Mode.............................................................................................................................5 3.5 Quick Buttons.............................................................................................................................5 3.6 Task Holding ..............................................................................................................................5 3.7 The Stop Button.........................................................................................................................6 4. Help on Line ................................................................................................... 7 4.1 Tooltips ......................................................................................................................................7 4.2 On line User Manual...................................................................................................................7 5. User Messages ............................................................................................... 8 5.1 Marking / Unmarking User Messages.........................................................................................8 5.2 Deleting a User Message ...........................................................................................................8 5.3 Table ..........................................................................................................................................8 6. Utilities............................................................................................................ 9 6.1 About Conqueror........................................................................................................................9 6.2 Database Backup.......................................................................................................................9 6.3 Database Restore.......................................................................................................................9 6.4 Database Cleanup ......................................................................................................................9 6.5 Technical Support.....................................................................................................................10 7. Keyboard Shortcuts ......................................................................................11 Point of Sale ..................................................................................13 1. Overview.......................................................................................................15 2. Sales.............................................................................................................15 2.1 Selling Items.............................................................................................................................16 3. Tabs .............................................................................................................17 4. Payments......................................................................................................19 4.1 Payment Window ......................................................................................................................19