Seniors’ Guide to Services and Programs Tele-Care 811 is a bilingual, 24 hour, seven-day-a-week service that provides a wide range of health-related information, including advice and assistance on how best to get health- care services for specific needs. Services are provided through trained registered nurses and customer contact agents, depending on the type of information and assistance being sought. Deaf and hard-of-hearing New Brunswickers can now gain access to Tele-Care with TTY systems. TTYs are devices that enable people who are deaf or hard of hearing to use the telephone to communicate by typing messages. The toll-free number for TTY Tele-Care is 1-866-213-7920. Seniors’ Guide to Services and Programs November 2016 Published by: Province of New Brunswick PO Box 6000 Fredericton, NB E3B 5H1 Canada Printed in New Brunswick PRINT (English): ISBN 978-1- 4605-1051-3 PRINT (French): ISBN 978-1- 4605-1052-0 PDF (English): ISBN 978-1-4605-1053-7 PDF (French): ISBN 978-1-4605-1054-4 10769 Toll-Free Seniors’ Information Line New Brunswick has a toll-free number for seniors, their families and caregivers who are seeking information about government programs and services. For additional information about federal and provincial programs and services for seniors, contact the Seniors’ Information Line at 1-855-550-0552 (toll-free) and speak with an agent today! Hours of operation are 8:30 a.m. to 4:30 p.m., Monday to Friday. Seniors’ Guide to Services and Programs Table of contents Elections New Brunswick ................................................................................................................................... 1 Special Ballots ...................................................................................................................................................................1 Accommodation and accessibility .....................................................................................................................................1 Department of Energy and Resource Development .............................................................................................. 2 Fishing ...............................................................................................................................................................................2 Hunting and fur harvesting ...............................................................................................................................................2 Hunters with physical disabilities .....................................................................................................................................2 Sentier NB Trail .................................................................................................................................................................2 Department of Finance ...................................................................................................................................... 2 HST credit for low- and middle-income earners ................................................................................................................2 Low-Income Seniors’ Benefit .............................................................................................................................................2 Personal income tax ..........................................................................................................................................................3 Property Tax Deferral Program for Seniors .........................................................................................................................3 Property Tax Equalized Payment Plan (EPP) .......................................................................................................................3 Tax rebate for specially equipped vehicles for the disabled ................................................................................................4 Department of Health ......................................................................................................................................... 4 Hospital Services ...............................................................................................................................................................4 Ambulance Services ...........................................................................................................................................................4 Medicare ............................................................................................................................................................................5 Public Health Services ........................................................................................................................................................5 Health risk assessments, licensing and inspections .................................................................................................5 Prevention and control of communicable diseases ..................................................................................................6 Health promotion information ................................................................................................................................6 Addiction, Mental Health, Primary Health Care and Extra-Mural Program ........................................................................7 Addiction Services...................................................................................................................................................7 Mental Health Services ...........................................................................................................................................7 Primary Health Care Services ..................................................................................................................................8 New Brunswick Extra-Mural Program and Home Oxygen Program ....................................................................................9 Home health care ....................................................................................................................................................9 Home Oxygen Program ...........................................................................................................................................9 New Brunswick drug plans for seniors .............................................................................................................................11 Department of Human Resources ...................................................................................................................... 11 Retired Public Service employees ....................................................................................................................................11 Financial and Consumer Services Commission .................................................................................................... 12 Consumer and investor education ...................................................................................................................................12 Pensions Division ............................................................................................................................................................12 Consumer Affairs Division ................................................................................................................................................13 Insurance Division............................................................................................................................................................13 Financial Institutions Division ..........................................................................................................................................13 Securities Division............................................................................................................................................................13 New Brunswick Community College ................................................................................................................... 13 Collège communautaire du Nouveau-Brunswick................................................................................................. 14 New Brunswick Human Rights Commission ........................................................................................................ 14 NB Power .......................................................................................................................................................... 15 Mailing address for bill payments ....................................................................................................................................15 Pre-authorized payment plan ..........................................................................................................................................15 Seniors’ Guide to Services and Programs Equalized payment plan ..................................................................................................................................................15 Online services .................................................................................................................................................................15 Braille bills .......................................................................................................................................................................15