CIVIL SERVICE PROFESSIONALISATION IN ARMENIA, AZERBAIJAN, GEORGIA, MOLDOVA AND UKRAINE November 2014 Salvador Parrado 2 Rue André Pascal This SIGMA Paper has been produced with the financial assistance of the European Union. SIGMA Papers should not be 75775 Paris Cedex 16 reported as representing the official views of the EU, the OECD or its member countries, or of beneficiaries participating in the France SIGMA Programme. The opinions expressed and arguments employed are those of the author(s). SIGMA Papers describe preliminary results or research in progress by the author(s) and are published to stimulate discussion on mailto:[email protected] a broad range of issues on which the EU and the OECD work. Comments on Working Papers are welcomed, and may be sent to Tel: +33 (0) 1 45 24 82 00 SIGMA-OECD, 2 rue André-Pascal, 75775 Paris Cedex 16, France. 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TABLE OF CONTENTS EXECUTIVE SUMMARY ..................................................................................................................................... 5 The scope of the civil service ....................................................................................................................... 5 The institutional set-up for consistent and effective human resource management practices ................. 5 Merit based recruitment and career of civil servants ................................................................................. 6 Objectivity of termination of civil service .................................................................................................... 6 Fair and transparent remuneration system ................................................................................................. 6 Professional development of civil servants: training and performance appraisal ...................................... 6 Implementation of disciplinary procedures................................................................................................. 7 Promotion of integrity and prevention of corruption ................................................................................. 7 The civil service policy and legal framework is based on administrative law principles ............................. 7 Main recommendations............................................................................................................................... 7 INTRODUCTION ............................................................................................................................................... 9 1. CONTEXT AND METHODOLOGICAL FRAMEWORK .................................................................................... 11 2. COUNTRIES OF THE EASTERN EUROPEAN NEIGHBOURHOOD (EEN) IN A COMPARATIVE PERSPECTIVE . 13 2.1. Scope of the civil service ..................................................................................................................... 13 2.2. Institutional set-up for consistent and effective human resources management practices .............. 16 2.3. Merit-based recruitment and careers of civil servants....................................................................... 18 2.4. Objectivity of the termination of civil service ..................................................................................... 22 2.5. Fair and transparent remuneration system ........................................................................................ 22 2.6. Professional development of civil servants: training and performance appraisal ............................. 24 2.7. Implementation of disciplinary procedures ........................................................................................ 26 2.8. Promotion of integrity and prevention of corruption ........................................................................ 27 2.9. Civil service policy and legal framework based on administrative law principles .............................. 29 3. ARMENIA ................................................................................................................................................... 31 3.1. Scope of the civil service ..................................................................................................................... 31 3.2. Institutional set-up for consistent and effective human resources management practices .............. 32 3.3. Merit-based recruitment of civil servants .......................................................................................... 34 3.4. Equal treatment of civil servants ........................................................................................................ 36 3.6. Mobility, promotion and demotion of civil servants .......................................................................... 38 3.7. Fair and transparent remuneration system ........................................................................................ 38 3.8. Professional development of civil servants: training and performance appraisal ............................. 40 Training ................................................................................................................................................... 40 Performance appraisal and attestation ................................................................................................. 41 3.9. Promotion of integrity and prevention of corruption ........................................................................ 42 3.10. Implementation of disciplinary procedures ...................................................................................... 43 3.11. Civil service policy and legal framework based on administrative law principles ............................ 44 3.12 Specific recommendations ................................................................................................................. 44 4. AZERBAIJAN ............................................................................................................................................... 46 4.1. Scope of the civil service ..................................................................................................................... 46 4.2. Institutional set-up for consistent and effective human resources management practices .............. 47 4.3. Merit-based recruitment of civil servants .......................................................................................... 48 4.4. Equal treatment of civil servants ........................................................................................................ 49 4.5. Objectivity of the termination of civil service ..................................................................................... 50 4.6. Mobility, promotion and demotion of civil servants .......................................................................... 50 2 4.7. Fair and transparent remuneration system ........................................................................................ 51 4.8. Professional development of civil servants: training and performance appraisal ............................. 52 Training ................................................................................................................................................... 53 Performance appraisal ........................................................................................................................... 53 4.9. Promotion of integrity and prevention of corruption ........................................................................ 54 4.10. Implementation of disciplinary procedures ...................................................................................... 56 4.11. Civil service policy and legal framework based on administrative law principles ............................ 56 4.12. Specific recommendations ........................................................................................................ 57 5. GEORGIA .................................................................................................................................................... 58 5.1. Scope of the civil service ..................................................................................................................... 58 5.2. Institutional set-up for consistent and effective human resources management practices .............. 59 5.3. Merit-based recruitment of civil servants .......................................................................................... 60 5.4. Equal treatment of civil servants ........................................................................................................ 64 5.5. Objectivity of the termination of civil service ..................................................................................... 64 5.6. Mobility, promotion and demotion of civil servants .......................................................................... 66 5.7. Fair and transparent remuneration system ........................................................................................ 66 5.8. Professional development of civil servants: training and performance appraisal ............................. 68 Training ..................................................................................................................................................