SAN SEP/OCT14 COVER TO DO & PLACE INSIDE ISSA 6 ISSA will present its 2014 Achievement Awards during ISSA/ INTERCLEAN® North America being held Nov. 4 to 7, 2014 at the Orange County Convention Centre in Orlando, FL. (Page 8) ISSA introduces 2015 Board of Directors. HAND HYGIENE 9 Is Ebola the “Bat-out-of-Hell” and will we learn something from this experience? Certainly unprecedented in modern times if not for its cope but for the shear, terrifying manner in which the virus does its dirty deed, researchers say that the Zaire outbreak started when a fruit bat bit a two-year-old child. Within one week both the toddler and the mother were dead. INDUSTRY EVENT 12 ISSA/INTERCLEAN® North America is being held Nov. 4 to 7, 2014 at the Orange County Convention Centre in Orlando, FL. ISSA/INTERCLEAN is the only global 9 exhibition bringing together the world’s business leaders and pioneer thinkers in commercial cleaning and facility solutions, hosted by www.sanitationcanada.com ISSA and its partner Amsterdam RAI. on the cover contentsVolume 36, Number 3 SEPTEMBER / OCTOBER 2014 BUSINESS NOTES 18 Seven Symptoms of Bad Meetings The newly-expanded and and What You Can Do About renovated Markham Them. The door to the meeting room Stouffville Hospital is a opens and it’s the person who called the 710,000 sq. ft. teaching facil- meeting, running 10 minutes late ity with over 220 patient because the previous meeting ended late, beds. The quality of the pa- and then he had to stop by his office and tient experience remains the pick up some notes to remind him of constant for MSH in an what that meeting was about. The folks evolving healthcare land- scape. (Page 20) already in the room are wondering how 18 long the meeting is going to last. SPECIAL FEATURE 20 Cleaning Green at Markham Stouffville Hospital. Markham 20 Stouffville Hospital is a progressive, two-site community hospital with leading clinical programs in acute care medicine and surgery, addictions and mental health, and maternal and child health. It has been a main-stay for the city of Markham, ON, and the surrounding towns of Stouffville and Uxbridge, for almost 25 years. NEW PRODUCT SHOWCASE 24 New products and technologies available to the industry. INDUSTRY NEWS 26 News highlights from the industry. 4 Sanitation Canada - SEPTEMBER / OCTOBER 2014 Visit us on the Internet at www.sanitationcanada.com Delivering Solutions Bunzl Canada is the leading national distributor of Cleaning & Hygiene, Disposable Supplies, Food Packaging and Safety products for businesses across Canada. Delivering solutions in 26 countries around the world, Bunzl brings innovation and proven best practices to our Canadian customer base. Headquartered in Burlington, Ontario, Bunzl Canada specializes in strategic sourcing and supply chain initiatives that drive total cost in use improvements for our clients. Burlington: 905.637.4040 Kingston: 613.546.3771 Quebec: 418.687.1411 Montreal: 514.494.7300 Winnipeg: 204.633.8001 Vancouver: 604.232.1000 Regina: 306.525.0137 Edmonton: 780.455.3166 Moncton: 506.854.2636 Newfoundland: 709.747.5560 www.bunzldistribution.com Bunzl Canada Sanitation Canada is the Official Voice of ISSA in Canada 7373 N. Lincoln Ave., Lincolnwood, IL 60712-1799 Tel: (847) 982-0800 • Toll Free: (800) 225-4772 E-mail: [email protected] • Web: www.issa.com ISSA Announces 2014 Achievement Award Winners ISSA will present its 2014 Achievement Awards dur- ing ISSA/INTERCLEAN® North America being held Nov. 4 to 7 at the Orange County Convention Centre in Orlando, FL. The following industry pro- I fessionals will be recognized: Jack D. Ramaley Industry Distinguished Service Award The Jack D. Ramaley Industry Distinguished Service Award may be conferred by the board to those individuals who have demonstrated outstanding service to the clean- ing and maintenance industry through their innovation, professionalism, leadership, elevation of industry stand- ards, promotion of the association’s growth and develop- ment, unselfish dedication without personal gain and emu- lation of the ISSA Code of Ethics. This year’s award recipi- ent is Ids Boersma. After finishing his international marketing degree and working in various sales and marketing positions, in 1992, Boersma started working at Amsterdam RAI, ISSA’s trade show partner. Within RAI, he has held several event-man- agement positions, all closely related to organizing exhibi- tions, including the forerunner of ISSA/INTERCLEAN®, INTERCLEAN Amsterdam. From 2000 to 2003, he was responsible for the digital media department. In 2003, he was appointed RAI’s director of international exhibitions, where he was responsible for the portfolio of RAI’s mar- ket-leading international trade shows in Amsterdam. Dur- ing this period, he also developed and oversaw the geo- adaptation strategy for the events. A key aspect of this strat- egy was the creation of international alliances and joint ven- tures. He was RAI’s main point of contact with ISSA and played a vital role developing the special relationship that now exists between the two. Boersma also chaired the ISSA/ INTERCLEAN Committee for ISSA/INTERCLEAN Amsterdam. In December 2007, Boersma was appointed managing director for RAI Exhibitions and took a place on the Am- Continued On Page 8 6 Sanitation Canada - SEPTEMBER / OCTOBER 2014 Visit us on the Internet at www.sanitationcanada.com inside issa Continued From Page 6 sterdam RAI board of directors. RAI Ex- O’Dell in 1989, and under his leadership has demonstrated strong support of the hibitions is the division of Amsterdam O’Dell has become a leading manufacturer Young Executive Society (YES). This year’s RAI responsible for all trade and con- in the wet mop, dust mop, microfibre and award recipient is James Ammons. sumer shows organized by Amsterdam broom categories. He attributes O’Dell’s Ammons started in the jansan indus- RAI. Despite these additional responsibili- success to his manufacturer representatives, try in 1994, working for Scott Paper where ties, he has remained in close contact with who have been instrumental in the compa- he stayed for two years. When Scott Paper ISSA, and frequently shares thoughts and ny’s growth. Outside of the industry Stroud was sold, he moved to Baywest Paper, ideas concerning ISSA/INTERCLEAN as is an active member of the First Presbyterian serving as an area manager. well as future developments with the as- Church of Greenwood, SC, where he serves In 1996, he was hired by Angel Cotton, sociation. as a deacon, an elder and a trustee. He cur- where he worked for 18 years (1996 to rently serves on the board of trustees for his 2013). This year, wanting to relocate to Manufacturer Representatives’ alma mater, Presbyterian College, Clinton, Texas, he sold his part of Angel Cotton to Distinguished Service Award SC, and is actively involved in conservation his partner, and started work as the general The Manufacturer Representatives’ efforts throughout South Carolina through sales manager at Peerless Marketing. Distinguished Service Award recognizes a Looped E Farm. He has also served on the An active supporter of ISSA, Ammons person within the industry who has had a board of the South Carolina Waterfowl As- served six years on the YES Coordinators positive impact on the industry and the sociation for 17 years, and currently serves Committee (2004-10), including as 2006 association, and who has been supportive on the board of directors at Countybank chair. On two occasions, Ammons served of manufacturer representatives. This and JCB Holdings. as a panelist for ISSA’s Career Coach (2007, award is presented on behalf of all inde- 2009), including one year as its panel mod- pendent manufacturer representatives. This YES Industry Special Achievement Award erator, as well as serving two years on ISSA’s year’s award recipient is John Stroud. The YES Industry Special Achievement Manufacturer Representatives’ Council Stroud is president of the O’Dell Corp., Award honors an individual or company (2009-10). Outside of ISSA, Ammons has Ware Shoals, SC, which has been an ISSA from the industry who has made substan- participated on the Southern California Sani- member since 1999. He began working in tial contributions to the advancement of tary Supply Association board for eight years the jansan industry in 1977. He joined the cleaning industry and ISSA, and who (1999-2006), including as president (2006). And in 2014, he received the Vendor of the Year Award from Matera Papers. ISSA Introduces Board of Directors ISSA has introduced its 2015 board of directors. The elections for open positions on the board closed Aug. 7, 2014. The following indi- viduals were elected to the new board, which will be led by incom- ing ISSA President Alan Tomblin of Procter & Gamble Professional: • Vice President/President Elect: David Sikes, Sikes Paper Co. • Executive Officer: Ken Bodie, Kelsan, Inc. • Manufacturer Director: Mark Jackmore, Rubbermaid Commer- cial Products, Inc. • Distributor Director West: Nick Spallone, Tahoe Supply Co. LLC • BSC Director: Taylor Bruce, IH Services, Inc. In addition to Tomblin, return- ing from the 2014 board to serve in Continued On Page 14 8 Sanitation Canada - SEPTEMBER / OCTOBER 2014 Visit us on the Internet at www.sanitationcanada.com hand hygiene By BARRY MICHEALS, Director, B. Michaels Group Inc. Is Ebola the “Bat-out-of-Hell” and will we learn something from this experience? The following article is posted on the Deb times if not for its scope but for the shear, less. New projections are that the virus may Group Hand Hygiene, Infection Prevention terrifying manner in which the virus does infect another 20,000 people before the and Food Safety Blog – http:// its dirty deed, researchers say that the Zaire outbreak is under control. info.debgroup.com/blog. outbreak started when a fruit bat bit a two- With current mortality rates of around year-old child.