From product design to supply chain design : Which methodologies for the upstream stages of innovation? Brunelle Marche To cite this version: Brunelle Marche. From product design to supply chain design : Which methodologies for the upstream stages of innovation?. Engineering Sciences [physics]. Université de Lorraine, 2018. English. NNT : 2018LORR0155. tel-01946850 HAL Id: tel-01946850 https://tel.archives-ouvertes.fr/tel-01946850 Submitted on 6 Dec 2018 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. 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Contact : [email protected] LIENS Code de la Propriété Intellectuelle. articles L 122. 4 Code de la Propriété Intellectuelle. articles L 335.2- L 335.10 http://www.cfcopies.com/V2/leg/leg_droi.php http://www.culture.gouv.fr/culture/infos-pratiques/droits/protection.htm THÈSE PRÉSENTÉE EN VUE DE L’OBTENTION DU GRADE DE DOCTEUR DE L’UNIVERSITÉ DE LORRAINE Spécialité : GENIE DES SYSTEMES INDUSTRIELS De la conception de produit à la conception de filière : Quelles méthodologies pour les étapes amont de l’innovation ? From product design to supply chain design: Which methodologies for the upstream stages of innovation? Brunelle MARCHE École doctorale SIMPPE (Sciences et Ingénierie des Molécules, des Produits, des Procédés et de l’Energie) - Université de Lorraine ERPI (Équipe de Recherche sur les Processus Innovatifs) Soutenue publiquement le 22 novembre 2018 à Nancy devant le jury d’examen : Professeur des Universités, Institut Mme Peggy ZWOLINSKI polytechnique de Grenoble, Laboratoire G- Rapporteur SCOP Professeur des Universités, ENSIACET-INP M. Stéphane NEGNY Toulouse, Laboratoire LGC Rapporteur Professeur des Universités, Université de Mme Nadège TROUSSIER Technologie de Troyes, CREIDD Examinateur Associate Professor, Delft University of M. J. Roland ORTT Technology, Faculty of Technology Policy and Examinateur Management Professeur des Universités, Université de M. Vincent BOLY Lorraine, Laboratoire ERPI Directeur de Thèse Professeur des Universités, Université de Mme Laure MOREL Lorraine, Laboratoire ERPI Co-Directeur de thèse ERPI – 8 RUE BASTIEN LEPAGE 54000 NANCY 1 To R., “Si on me presse de dire pourquoi je l’aimais, je sens que cela ne peut s’exprimer qu’en répondant : « Parce que c’était elle, parce que c’était moi, parce que c’était nous »“ (Inspiré de Montaigne) 2 3 Acknowledgement The road that leads to a PhD thesis is often lonely and full of doubts. This thesis is the result of a three-years’ work which, today, comes to an end. It is the result of many collaborations and meetings. Therefore, I wish to thank all those who participated in its realization. Indeed, this thesis represents for me an outcome both professional and personal. First, I would like to thank my thesis directors: Vincent BOLY for your confidence and enthusiasm. Taking risks and surpassing myself accompanied me throughout this thesis and it was with a real pleasure (and sometimes with a hint of discouragement) that I took up all these challenges. Because a challenge never comes alone, I want to thank you for giving me the opportunity to teach and for encouraging me to come up with new pedagogic ideas. Laure MOREL, for your patience and your always relevant remarks. Each of our exchanges took me out of my comfort, and it was good for me. Although I have tried to avoid them, I must admit today that your critical eye has brought really added value to my work. My research problems were gone after each of our meetings, and I thank you for that. You have both provided me with an enriching work experience that I hope will continue. Thank you very much for giving me this opportunity. This thesis is the result of teamwork. Therefore, it is essential for me to thank the many people who took their time to accompany, advise and support me during these three years. Roland ORTT, for your optimism and good mood. First of all, I would like to salute your patience in our exchanges in English. Our exchanges, always very constructive, were systematically encouraging and positive and allowed me to deepen my work. I keep an excellent memory of my stay in Delft, these few days have been very enriching both professionally and personally. One thing for sure, I’ll be back!! Mauricio CAMARGO, for your involvement, your generosity and your kindness. A little advice: don’t leave your office door open anymore, it might encourage me to come and talk to you again. I enjoyed our many discussions in the laboratory, at conferences or around a beer. You have always been an excellent listener and you have passed on your passion for research to me. Frédérique MAYER, for your help, patience and support. Good mood, smiles and anecdote are always there. I know when I walk into your office, never when I walk out: so many things to talk about. I would like to thank you for the moments when you were the “System Engineering” expert and for all the others, especially those when spirits were not high. Thanks to the company managers and Michel HEHN from the Jean Lamour Institute who agreed to devote their time to my experiments. Thanks to the French, Dutch and German researchers with whom I had very enriching exchanges. 4 I have been fortunate over the past three years to enjoy a pleasant working environment. I must convey my thanks to the whole ERPI laboratory and ENSGSI team. Thank you for your help, thank you for welcoming me as a future colleague and thank you for your confidence. I would like to thank Hakim BOUDAOUD for the confidence he gave me by giving me the opportunity to prove myself as a beginner teacher. Still today, I wonder which is more difficult: to support your humor or to teach mechanics… In any case, I thank you for having given me my chance. I take this opportunity to thank Valérie RAULT for all this advice so that I can improve myself as a teacher. Thanks to Eric BONJOUR, Véronique FALK for your advice and ideas. Thanks to Laurent DUPONT for all our constructive exchanges (surprisingly, I only remember the non- constructive ones!), especially in conferences. A huge thank you to Martine TANI for her energy, kindness and friendship. Your presence during the most difficult event of my life was a real comfort to me. You have helped me by respecting my grief and sorrow and even today, your kindness is a precious help. It is with full head projects that I want to thank you, I hope to realize them and thanks to them, to realize myself. Thanks to Manon ENJOLRAS for her professional and personal help. I wish us many more entertaining exchanges. My thanks also go to my doctoral colleagues and friends (past and present): Fabio, Giovanny, Hélène, Lamia, Alex, Aline, Julien, Andrea, Jonathan, Giang, Pedro, Fatima, Linda, Javier, Carlos, Juan David and Pavlo. Thank you for all these discussions, serious or not, for your good mood and for all the occasions when we had a drink. Thanks to Noémie BARTHELEMY, Stéphane SCHNEIDER and Cindy NEVES for their administrative help. These three years of thesis would not have been the same without the presence of my family. So I thank my parents and my brother for their patience, supporting me during these three years must not have been an easy task. Thank you for being there in difficult times. A huge thanks to Fred. Our complicity is precious to me and despite our (sometimes!) tumultuous relationship, you always believed in me. You have supported me in difficult times and helped me overcome many obstacles. Whatever happens, I won’t forget it. Thanks to the Nudrevillois friends (Coco, Bos and all the others) for these aperitifs, these restaurants, these training sessions, these games evenings, these concerts and all these other moments shared with you. A great thanks to you for your presence and your support in good times and bad. From the bottom of my heart, thank you. 5 TABLE OF CONTENTS GENERAL INTRODUCTION .......................................................................................................... 16 1. THESIS APPROACH ....................................................................................................... 17 2. THESIS STRUCTURE ...................................................................................................... 19 PART 1: RESEARCH POSITIONING............................................................................................. 22 CHAPTER 1 CONTEXT AND RESEARCH POSITIONING .......................................................... 24 INTRODUCTION ......................................................................................................................... 24 1.1 Context: innovation goes beyond the company’s boundaries ......................................