Mobile Device Manager Android User Guide Document Revision Date: Oct. 22, 2014 13461 Sunrise Valley Dr. # 300, Herndon, VA 20171 | 866.428.0130 | www.apptix.com Mobile Device Manager – Android User Guide | i Contents Overview ....................................................................................................................................................... 1 Supported Devices and OS Versions ......................................................................................................... 1 Requirements ............................................................................................................................................ 1 Product Provisioning with Android Devices .............................................................................................. 1 Android Device Enrollment ........................................................................................................................... 3 Overview ................................................................................................................................................... 3 Enrolling Requirements............................................................................................................................. 3 Enrolling an Android Device with the AirWatch Agent ............................................................................. 3 Android Device Profiles ................................................................................................................................. 5 Device Profiles and Container Profiles ...................................................................................................... 5 Configuring General Profile Settings ......................................................................................................... 5 Enforcing a Device Passcode Policy .......................................................................................................... 7 Enforcing Device Restrictions ................................................................................................................... 9 Configuring Wi-Fi Access ......................................................................................................................... 10 Configuring Virtual Private Network (VPN) Access ................................................................................. 11 Creating a Websense Content Filter Profile ............................................................................................ 12 Configuring VPN On Demand for Android Devices ................................................................................. 12 Deploying Email Account Settings .......................................................................................................... 13 Enabling Exchange Active Sync (EAS) Mail for Android Devices ............................................................. 13 Deploying EAS Mail via Native Mail Client for Android Devices ............................................................. 14 Deploying EAS Mail via NitroDesk's TouchDown Client for Android Devices ......................................... 15 Configuring Application Control for Android .............................................................................................. 17 Configuring an Application Group........................................................................................................... 17 Deploying Bookmarks ............................................................................................................................. 18 Deploying Credentials ............................................................................................................................. 19 Deploying the Secure Launcher .............................................................................................................. 20 Configuring a Global HTTP Proxy ............................................................................................................ 23 Setting Date/Time ................................................................................................................................... 23 Configuring Sound Profiles ...................................................................................................................... 24 Configuring a Display Profile ................................................................................................................... 24 Deploying Advanced Profiles .................................................................................................................. 24 13461 Sunrise Valley Dr. # 300, Herndon, VA 20171 | 866.428.0130 | www.apptix.com ii Using Custom Settings ............................................................................................................................ 25 Geofences ............................................................................................................................................... 26 Time Schedules ....................................................................................................................................... 28 Compliance ................................................................................................................................................. 31 Compliance Policies by Platform ............................................................................................................. 32 Adding a Compliance Policy .................................................................................................................... 34 Applications for Android Devices ................................................................................................................ 38 Advanced App Management with SDK and App Wrapping .................................................................... 38 Using the AirWatch MDM Agent for Android ......................................................................................... 38 Shared Devices ............................................................................................................................................ 41 Overview ................................................................................................................................................. 41 System Capabilities ................................................................................................................................. 41 Supported Platforms ............................................................................................................................... 41 Organizing Shared Devices ...................................................................................................................... 41 Using Shared Devices .............................................................................................................................. 43 Managing Android Devices ......................................................................................................................... 45 Overview ................................................................................................................................................. 45 Using the Device Dashboard ................................................................................................................... 45 Using the Device List View ...................................................................................................................... 46 Using the Management Tabs .................................................................................................................. 48 Using the Device Details Page ................................................................................................................. 49 Performing Remote Actions .................................................................................................................... 50 Utilizing Reports ...................................................................................................................................... 51 Using the Hub .......................................................................................................................................... 51 Configuring AirWatch Cloud Messaging ................................................................................................. 52 Appendix A: OEM Specific Key Features Matrix ......................................................................................... 55 Overview ................................................................................................................................................. 55 OEM Specific Profiles .............................................................................................................................. 55 OEM Specific Restrictions ....................................................................................................................... 57 Samsung Devices ..................................................................................................................................... 60 Powered by 13461 Sunrise Valley Dr. # 300, Herndon, VA 20171 | 866.428.0130 | www.apptix.com Mobile Device Manager – Android User Guide | 1 Overview Before deploying Android devices, you should consider the following pre-requisites, requirements, supporting materials, and helpful suggestions from the AirWatch team. Familiarizing yourself with the information