TRANSPORTATION — Dirk Timmons How Do You Handle Life’s Detours? TAKINGTAKING CARECARE ofof So you’ve got your bus route just the way you like it, when suddenly the street you use frequently becomes a one-way in the other direction or a bridge is torn down. What do you do? You detour of course. In the past year, Wildcat Transit has had to plan around extended construction projects that have cut us off from some of our popular CONTACT YOUR HR bus stops. Major projects that go on for months and months to over a year literally PARTNER mean re-drawing the map. Last summer in Portsmouth, the bridge on Woodbury BSC, Dining, Avenue that crosses the Route 1 Bypass was demolished severing one of the main thoroughfares from the Malls to February downtown. Starting this semester, extended work on Silver Street in Dover will prevent our returning Route 3A OFFICE OF BUSINESS AFFAIRS NEWLETTER Conferences 2015 &Catering, Print & Mail, bus from servicing stops at Dover City Hall and on Silver Street—a neighborhood heavily populated with UNH Support Services, UTS commuters. In both of these cases UTS had to conceive an alternate route, identify and create plausible new stops, re-engineer the timetables and route-blocks, re-print the schedules and maps (thank you Printing Services), re- program the “NextBus” application feed, re-train the drivers, and of course tell the passengers. All this pretty much means all hands to the pumps—just to go a little out of our usual way. A protracted detour cannot “explode” the schedule by adding so much time a bus can’t return in time to start the next route. It can’t cause the abandonment of whole segments of the normal service area. It can’t include stops that would imperil the safety of passengers, vehicles, and property. It certainly can’t go down streets where buses don’t fit! In Portsmouth, the answer was Market Street, in Dover, CAMPUS RECREATION Washington Street. Perhaps no detour is as ideal as the original routes it — Stacey Hall Patty Rooney: temporarily replaces, but thanks to careful planning from managers, Campus Recreation is excited to join the 862-1273 or 422-3421 trainers, dispatchers and drivers, the “way around” becomes clear. OBA team! Campus Recreation includes 18 professional staff, 2 graduate assistants, and DINING — Jon Plodzik 280 student staff. While the department is Campus Recreation, often affectionately known as The Whit, Health Services, MUB Dining’s Capital Investments there are 11 facilities managed by the Often times when people talk about a capital students that Campus Recreation Team department (Hamel Recreation Center, investment, they think of building, brinks and mortar or was Jon Plodzik as “Woody” major equipment. That wasn't the case over the winter conducted from the Toy Story Dinner Whittemore Center Arena, Swasey Indoor at Holloway Commons break for Dining as we made a significant investment in by Dr. David Pool, Student Rec Field, Bremner Field, our greatest asset; OUR PEOPLE - involving almost all of Cross and Dr. Memorial Field, Boulder Field, Outdoor Pool, the 300 staff members. Denise Nelson, two great campus resources. Both Tennis Courts, Mendums Pond, and part of From the Desk of David May topics are critical for everyone to be aware of based on A group of 50 associates completed a 2-day national Jackson’s Landing). Programmatically, we It’s hard to believe that another semester is Improve Productivity the rising numbers of guests with concerns in both Serv-Safe Certification class that focuses on food safety offer Intramural Sports, Aquatics, Sport underway. Time flies when you are having areas. Reduce Costs Meghan Proctor: and culminates in an certification when you pass a Clubs, Group Fitness, Personal Training, fun. As a result of some recent campus Cost Avoidance Associate Development Day covered subjects from 862-4646 or 978-3484 rigorous exam. This class was taught by our own Eric Outdoor Adventures, Special Events, and reorganization, Health Services, Campus Continue and Improve “Green” operational performance, brainstorming Dining Gibson and Gary Sabbag. This certification is good for Youth Programs. We also offer instructional Recreation and the Memorial Union Initiatives 3 years and an amazing 80% of our staff have been challenges (i.e. food costs), handling stress, stretching Building & Student Activities (MUB) are classes, equipment rentals, athletic training, BENEFITS certified. The State Health Dept. only requires a single at work, organizational culture and the difference now part of the Office of Business Affairs These initiatives are important as we work Kimberly Marsh certified person be on shift in an operation at any one working as a team can make. Lunch was prepared by and facility rentals, including birthday parties. (OBA) family. I am very excited to have the to tell our story to the New Hampshire State 862-0504 legislature. In order for UNH to keep or time. Talk about an investment! our own culinarians who spent the day learning from One of our major areas of focus this spring is teams led by Kevin Charles, Stacey Hall and invited Chefs about Ancient Grains and incorporating increase the share of state aide we receive, In addition there was a certification training the final planning stages for the Hamel MaryAnne Lustgraaf working with us more OR VISIT: them into our menu choices. directly. As you get an opportunity, please we need to change their belief that we do www.unh.edu/hr coordinated by Rochelle L'Italien, MS, RDN, LD and Recreation Center Expansion/Renovation not do enough to save money to lower the These educational opportunities represent a significant welcome our new team members. They will put on by AllerTran U. for managers, supervisors and and the Outdoor Pool. These major projects cost of education. I know the OBA is investment in the "capital" assets we have in Dining. bring a new perspective to our team in the culinary associates about food allergies and preventing will enable us to meet the needs of the committed to these principles and I look Sign Up to Our allergic reactions. That same group participated in They are sure to yield dividends and real impact as important area of student development. I am student body and campus community. You forward to hearing about different ideas Email Listserv Behavioral Intervention Training focusing on at-risk guests are served for years to come. eager to learn and look forward to getting can check out both projects at: https:// involved in what they do. from you that help us achieve these goals. Team Energy Accomplishes Most. Sign up to receive campusrec.unh.edu/facility-projects. your newsletter by BUSINESS AFFAIRS — Rick MacDonald In the coming months, the Vice President I know as a team, we will be committed to email. Please contact We are actively engaged in, NIRSA: Leaders for Finance and Administration (VPFA) this initiative and have great results. [email protected] I am very pleased on behalf of Printing and Mail Services, OBA Support Services and the UNH ID Office to office will embark on “Lean Initiatives” for In Collegiate Recreation. We just learned Thanks for all that you or call 862-0209 welcome Health Services, the Memorial Union Building and Campus Recreation to the Office of Business Affairs. I UNH and introduce a balanced scorecard that two of our students, Abby Van Note and do to serve our am sure you will find our group a great support in trying to accomplish your individual missions. performance metrics tool. Chris Clement, Chris Stankowski, received NIRSA customers. I look OBA Support Services manages payroll for existing OBA units, manages technology for UNH Dining including our the new VPFA (my new leader), was very Newsletter Foundation scholarships to attend their forward to seeing you all Food Management system, biometric meal plan and door access systems, web sites and a wide array of other successful with this initiative in his former Suggestions? conference this Spring. Abby also received soon. Have a great technology systems. The UNH ID Office manages the campus card program as well as the wide variety of meal position as Department of Transportation day!! Please send any plans and debit plans for students, faculty, staff and the general public. Printing Services a scholarship to attend a pre-conference Commissioner for the State of New workshop. This is great recognition of their pictures, suggestions, provides offset and digital printing, rapid copy and graphic design services, while mail Special kudos to Chris Hampshire. We will be focusing on five Sincerely, or ideas for the next services manages the mail for the UNH campus and operates the statewide library Sand for translating achievements in the classroom and in initiatives: newsletter to: consortium program as well as providing package services through UPS and FedEx. our newsletter into campus recreation. Congratulations Abby & David [email protected] Increase Revenues French and Spanish. Chris! Once again, welcome to the family- we look forward to supporting you soon. THANK YOU! MEMORIAL UNION BUILDING & STUDENT ACTIVITIES — MaryAnne Lustgraaf HOUSING — Kath y Irla-che sne y Winter Semester has started and the quiet reflection people who Academics & Housing can analyze to help us make important decisions. Employee Shawn Kretchmar will work with students to (and catch up time) of the winter break is a distant pass through Partnership Assistance Program memory. Every semester brings changes, our doors. analyze direct and indirect costs associated with innovations, adaptions and challenges. One major Trying to do more with less, determining what are providing laundry service as well as the demand for ALL! One program/ valued added services and “leaning” our for service at various price points.