Inglese Repubblica e Cantone Ticino English Dipartimento delle istituzioni Useful Information A Accidents Crèches and nursery schools Drinking water www.suva.ch 091 814 86 91 www.ti.ch/uas www.ti.ch/ispettorato-lavoro [email protected] www.ch.ch www.ti.ch/strade-sicure www.ti.ch/ufag Drugs and addiction For emergencies dial 144 Crime Radix, Via Trevano 6, 6904 Lugano Accommodation (see also Find housing) www.polizia.ti.ch 091 922 66 19 Swiss Tenants’ Association www.ejpd.admin.ch [email protected] Via Stazio 2, 6900 Lugano-Massagno Cultural events www.radixsvizzeraitaliana.ch 091 967 51 44 www.ticino.ch Ingrado, Servizi per le dipendenze www.asi-infoalloggio.ch Via Trevano 6, 6904 Lugano www.bwo.admin.ch Culture 091 922 60 06 www.catef.ch www.ti.ch/decs [email protected] Ambulances www.ingrado.ch Ticino Soccorso 144 D www.fctsa.ch Darwin Airline E For emergencies dial 144 www.darwinairline.com Economy Animals Daytime childcare families www.seco.admin.ch www.spab.ch Sopraceneri: Via G. Cattori 11, 6600 Locarno www.ch.ch Arms 091 760 06 20 Education and career guidance www.armi.fedpol.admin.ch Luganese: Vicolo Antico 2, 6943 Vezia 091 814 63 51 Asylum in Switzerland 091 968 15 70 www.orientamento.ch www.bfm.admin.ch Mendrisiotto: 6833 Vacallo 091 682 14 19 Elderly citizens AVS www.famigliediurne.ch ATTE, Cantonal Office Via Ghiringhelli 15a, 6500 Bellinzona Via Olgiati 38b, 6512 Giubiasco 091 821 91 11 Death 091 850 05 50 [email protected] www.eoc.ch [email protected] www.avs-ai.info www.hospice.ch www.atte.ch www.iasticino.ch www.asiiof.ch Elderly Citizens’ Office and Home Care www.ufas.admin.ch Debt enforcement and bankruptcy Viale Officina 6, 6500 Bellinzona www.ti.ch/uef 091 814 70 21 [email protected] B Disability Disability Office www.ti.ch/anziani Baliaggi Viale Officina 6, 6500 Bellinzona www.ti.ch/dasf www.hls-dhs-dss.ch 091 814 70 21 www.pro-senectute.ch Billag [email protected] Electricity www.billag.ch www.ti.ch/invalidi 091 821 88 21 TV and Radio licence fees Office for Disability Insurance [email protected] Via dei Gaggini 3, 6500 Bellinzona www.elettricita.ch 091 821 94 11 C Elections [email protected] www.ch.ch Cantonal administration www.iasticino.ch www.parlament.ch 091 814 41 11 Pro Infirmis Ticino www.swissinfo.ch www.ti.ch Viale Stazione 33, 6500 Bellinzona Embassies and consulates Cantonal authorities 091 820 08 70 www.ambasciate-online.com www.ti.ch [email protected] www.proinfirmis.ch www.eda.admin.ch Cantonal government www.agile.ch Equality between men and women Piazza Governo, 6500 Bellinzona Office of legislation, equal opportunity www.ti.ch Discrimination at the workplace Service for Combating Racism (SCRA) and transparency Cantonal libraries Inselgasse 1, 3003 Berna 091 814 30 10 – 091 814 43 08 091 814 13 00 031 324 10 33 [email protected] [email protected] [email protected] www.ti.ch/asg www.ti.ch/ac www.edi.admin.ch/frb European Union Commercial Registry Humanrights.ch www.europa.eu Ufficio del registro di commercio Hallerstrasse 23, 3012 Berna Via Emilio Bossi 2a, 6900 Lugano 031 301 92 75 091 815 55 61 [email protected] [email protected] Domestic violence www.ti.ch/rc Office of legislation, equal opportunity Consumer goods / Shopping and transparency ACSI, Via Polar 46, 6932 Lugano-Breganzona 091 814 30 10 091 922 97 55 [email protected] [email protected] www.ti.ch/asg www.acsi.ch 1 F Family Foreign qualifications (recognition) Infirm(see Disability) Social Welfare and Family Office www.ufft.admin.ch Insurance Viale Officina 6, 6500 Bellinzona www.cus.ch www.ticinofinanza.ch 091 814 70 11 Free movement of persons www.bonus.ch [email protected] www.ti.ch/popolazione www.comparis.ch [email protected] www.europa.admin.ch Integration of foreigners www.ti.ch/infofamiglie www.area-lavoro.ch www.ti.ch/dasf Cantonal Representative for the integration www.iasticino.ch Further education of foreigners www.unicef.ch Department of Professional Education 0848 14 32 01/02 Via Vergiò 18, 6932 Lugano-Breganzona [email protected] Family reunifications 091 815 31 00 www.ti.ch/di Office of Population Affairs [email protected] Centro consulenza e informazione (CCI) Via Lugano 4, 6500 Bellinzona www.ti.ch/dfp 0848 14 72 11/12 (>1.01.2014) 091 814 72 11 Lugano – Integration and social information [email protected] department www.ti.ch/popolazione H Via Trevano 55, 6900 Lugano Federal Assembly Healthcare 058 866 74 57 www.parlament.ch Office of Public Health www.lugano.ch Federal authorities 091 814 30 42 www.lugano.ch/diis www.admin.ch www.ti.ch/dsp Chiasso, Social Activities and Young People Antenna MayDay Office, Piazza Bernasconi 1, 6830 Chiasso Federal constitution 091 973 70 67 091 695 08 37 www.parlament.ch [email protected] www.chiasso.ch Finding housing www.migesplus.ch www.migraweb.ch www.homegate.ch Healthcare institutions and services www.bfm.admin.ch www.immoscout24.ch Ufficio di sanità, Via Orico 5, 6500 Bellinzona Italian language courses www.ti-immobili.ch 091 814 30 45 Office of the Cantonal Representative for the Federal Institutes of Technology [email protected] Integration of Foreigners Zurich www.ti.ch/ufficiosanita 0848 14 32 01/02 www.ethz.ch www.migraweb.ch [email protected] Lausanne Healthcare insurance providers www.ti.ch/di www.epfl.ch www.comparis.ch www.fide-info.ch Female genital mutilation www.cassa-malati-premi.ch Cantonal Physician Home care (see also Elderly Citizens) J Via Dogana 16, 6500 Bellinzona Spitex, Via Brentani 11, 6904 Lugano Judiciary Registry 091 814 40 02 091 973 18 10 [email protected] www.casellario.admin.ch 0848 22 44 22 Excerpts may also be requested at post offices www.migesplus.ch [email protected] Fire www.sacd-ti.ch Jurisdiction and judiciary authorities in Ticino 091 814 39 17 www.ti.ch/dasf www.ti.ch/pg www.ti.ch/incendi www.hospice.ch Fire brigade Hospitals L For emergencies dial 118 www.eoc.ch Labour Fire brigade For emergencies dial 144 Department of Labour Inspection 091 857 01 18 Human rights Viale S. Franscini 17, 6500 Bellinzona [email protected] www.humanrights.ch 091 814 30 96 www.pompieriticino.ch www.ohchr.org [email protected] For emergencies dial 118 Hunting and fishing www.ti.ch/ispettorato-lavoro Food safety Ufficio caccia e pesca Labour Office Cantonal Laboratory Via Stefano Franscini 17, 6500 Bellinzona Residenza governativa, 6500 Bellinzona 091 814 61 11 091 814 35 38 091 814 33 03 [email protected] www.ti.ch/dt [email protected] www.ti.ch/laboratorio www.ti.ch/lavoro Further education Office of surveillance for the labour market 091 815 31 00 I Via Lugano 4, 6500 Bellinzona [email protected] Illegal labour 091 814 73 91 www.ti.ch/dfp Office of surveillance for the labour market, [email protected] Quartiere Piazza, 6500 Bellinzona www.ti.ch/sorveglianza-mercatolavoro Foreign communities and associations Info Office of the Cantonal Representative for 091 814 73 84 [email protected] www.acli.ch the Integration of Foreigners www.ocst.ch 0848 14 32 01/02 www.ti.ch/lavoro-nero www.seco.admin.ch www.ticino.unia.ch [email protected] www.eures.ch Illness www.ti.ch/di www.seco.admin.ch www.migesplus.ch For emergencies dial 144 Lawyers Political rights Road Traffic/ Department of Motor Vehicles Bar Association www.parlament.ch Sezione della circolazione, 6528 Camorino www.oati.ch www.ch.ch 091 814 97 00 Leisure time www.admin.ch www.ti.ch/circolazione www.ticino.ch Postal service www.ti.ch/interni www.posta.ch www.asa.ch Linguistic and Cultural Mediation Information on motor vehicles, registration, Derman, Via Merlina 3a Pretirocinio d’integrazione number plates, driving licences, insurances 6962 Lugano-Viganello Sopraceneri: Via Lavizzari, 6500 Bellinzona 091 973 70 66 091 814 00 48 [email protected] Sottoceneri: Via Trevano, 6952 Canobbio S www.sos-ti.ch 091 815 10 31 Savings www.inter-pret.ch [email protected] www.bsv.admin.ch www.ufsp.admin.ch www.cpt-ti.ch Information available at all banks Lugano Airport Public transport Schengen www.lugano-airport.ch www.arcobaleno.ch www.bfm.admin.ch www.autopostale.ch www.ffs.ch Schools M www.tilo.ch DECS – Divisione della scuola Media www.utpt.ch Viale Portone 12, 6500 Bellinzona www.swissinfo.ch Information on public transport timetables 091 814 18 11 in Ticino and in Switzerland [email protected] Mediation www.ti.ch/ds 079 933 33 70 www.ti.ch/scuole www.mediazioneticino.ch R www.ti.ch/scuoladecs Migration Racial discrimination Self-employment www.migraweb.ch Service for Combating Racism (SCRA) www.fondounimpresa.ch www.bfm.admin.ch Inselgasse 1, 3003 Berna Sexual harassment Military 031 324 10 33 Delegate for the support of sex crime victims www.ti.ch/militare [email protected] 091 814 75 02/08 Municipalities of Ticino www.edi.admin.ch/frb [email protected] www.ti.ch/comuni Racism www.ti.ch/lav Service for Combating Racism (SCRA) www.ti.ch/asg Inselgasse 1, 3003 Berna www.safesurfing.ch N 031 324 10 33 Sexual violence National Day – 1 August [email protected] Delegate for the support of sex crime victims www.swissworld.org www.edi.admin.ch/frb 091 814 75 02/08 National Toxicology Centre www.humanrights.ch [email protected] 044 251 51 51 www.coe.int/ecri www.ti.ch/lav Naturalisation Railways Antenna MayDay Office of Population Affairs www.ffs.ch 091 973 70 67 091 814 17 61 Referendum [email protected] www.ti.ch/popolazione www.ch.ch Sexuality www.bfm.admin.ch Religions Antenna MayDay www.ch.ch 091 973 70 67 O [email protected] Repatriation www.isis-info.ch ONG www.bfm.admin.ch www.zonaprotetta.ch www.fosit.ch www.iom.int www.aids.ch Residence permits www.ti.ch/infogiovani P Office of Population Affairs, www.migesplus.ch Via Lugano 4,