APPENDIX 9 ATTACHMENT 1 A Global City: Bold, Creative and Prosperous Pinnaroo Point Beach, Hillarys City of Joondalup | Annual Report 2017/2018 1 2 City of Joondalup | Annual Report 2017/2018 CONTENTS Purpose of the Annual Report ............................4 Governance Framework ........................................78 Code of Conduct ..................................................79 Overview ..............................................................6 Register of Gifts and Contributions to Travel .........79 Acknowledgment of Original Landowners .............6 Western Australian Local Government Act Review 79 About Joondalup ...................................................6 Complaints Register ..............................................80 History ...................................................................6 Compliance Audit Return ......................................80 City of Joondalup – Local Government .................7 Records Management ...........................................80 City Logo ...............................................................7 Freedom of Information .........................................81 City Profile ..............................................................8 Delegation of Authority ..........................................81 Strategic Community Plan: Joondalup 2022 ..........12 Contracts and Procurement ..................................81 Our Stakeholders ..................................................14 National Competition Policy ..................................82 Our Services .........................................................16 Competitive Neutrality ...........................................82 Service Locations ..................................................18 Continuous Improvement ......................................83 Calendar of Community Events .............................20 Service Effectiveness and Efficiency Mayor’s Message ..................................................22 Review Program ....................................................83 Chief Executive Officer’s Message .........................24 Australasian Local Government Performance Snapshot of Financial Performance .......................26 Excellence Program ..............................................83 Financial Summary ................................................28 Managing Risk ......................................................83 Financial Performance ...........................................28 Audit and Risk Committee ....................................84 Year in Review 2017/18 – Major Achievements ......30 Community Consultation and Engagement ...........84 Major Issues and Challenges .................................38 Public Notices .......................................................85 The Year Ahead 2018/19 ......................................39 Strategic Community Reference Group .................85 The Council and the Organisation ......................40 Community Engagement Network ........................86 Council Structure ..................................................41 Communication .....................................................86 2017 Local Government Elections .........................41 Customer Satisfaction Survey ...............................88 Committees, Reference Groups and Awards and Recognition .......................................90 External Boards .....................................................41 External Partnerships ............................................91 Elected Member Conference Attendance .............49 Jinan-Joondalup Sister City Relationship ..............92 Organisational Structure ........................................56 Financial Sustainability .......................................94 The Organisation ...................................................62 Summary of Achievements, Challenges Our Volunteers .......................................................68 and Year Ahead ......................................................96 Sustainablility Reporting ....................................70 20 Year Strategic Financial Plan ............................96 Governance and Leadership ..............................72 Asset Management Strategy .................................97 Summary of Achievements, Challenges Asset Portfolio .......................................................97 and Year Ahead .....................................................74 Asset Management Plans .....................................98 Major Review of the Strategic Community Plan: Capital Works Program .........................................98 Joondalup 2022 ....................................................76 Property Management Framework ........................104 Corporate Business Plan Review ..........................76 Land Optimisation Projects ...................................104 Strategic Position Statements ...............................77 Quality Urban Environment .................................106 Local Laws ............................................................78 Summary of Achievements, Challenges Policies ..................................................................78 and Year Ahead .....................................................108 City of Joondalup | Annual Report 2017/2018 3 Local Planning Strategy .........................................109 Finalisation of the Beach Management Plan State Planning Reform ...........................................110 2011-2016 ............................................................156 Priority Three Entry Statements Community Wellbeing ........................................158 (Arterial Roads Program) .......................................112 Summary of Achievements, Challenges Landscape Master Plan 2009-2019 – and Year Ahead .....................................................160 Eco-Zoning and Hydro-Zoning in Parks ................112 Community Development Plan 2015-2020 ...........162 Leafy City Program ................................................112 Community Participation .......................................162 Whitfords Avenue Shared Path .............................112 Leadership ............................................................173 Joondalup City Centre Street Lighting ....................112 Assets and Infrastructure ......................................175 Joondalup City Centre Development – Community Capacity Building ...............................178 Boas Place ............................................................113 Community Safety and Crime Prevention Plan Joondalup Performing Arts and Cultural Facility ....113 2014-2018: Towards Zero Crime ..........................190 Integrated Transport Management Plan ................114 Partnering for Safety ..............................................190 Bike Plan 2016-2021 ............................................115 Safe Places and Spaces .......................................191 Walkability Plan 2013-2018 ...................................116 City Safety Services ...............................................192 Road Safety Action Plan 2016-2020 .....................116 Community Safety Awareness ..............................192 Building Permits ....................................................117 Civic and Ceremonial Functions ............................192 Planning Approvals ...............................................118 Immunisation .........................................................194 Major Developments Under Construction .............118 Statutory Reports .................................................196 Major Developments Completed ...........................118 Guide to the Financial Statements .....................197 Economic Prosperity, Vibrancy And Growth .....120 Financial Indicators ..............................................198 Summary of Achievements, Challenges and Year Ahead .....................................................122 Financial Statements ...........................................200 Economic Development Strategy ...........................124 GRI Standards 2016 .............................................212 Promoting Innovation – Digital City ........................125 Index .....................................................................216 Attracting Investment ............................................128 Growing Business .................................................129 City and Regional Infrastructure ............................129 Business Engagement and Communication .........130 Employment and Skills Development ....................131 Ocean Reef Marina ...............................................132 Cafés, Kiosks and Restaurants .............................132 Developments in the Joondalup City Centre .........132 Kaleidoscope 2017 ...............................................134 Sponsorship of Events held within the Region .......135 The Natural Environment ....................................138 Summary of Achievements, Challenges and Year Ahead .....................................................140 Environment Plan 2014-2019 ...............................140 Environmental Events and Programs .....................140 Biodiversity ............................................................142 Land ......................................................................144 Water ....................................................................146 Energy and Greenhouse Gas Emissions ...............148 Waste ....................................................................151