Approved Budget Fiscal Year 2010 October 1, 2009 – September 30, 2010 Capital Metropolitan Transportation Authority Approved Fiscal Year 2010 Budget This page is intentionally blank. Capital Metropolitan Transportation Authority Approved Fiscal Year 2010 Budget Table of Contents Page Transmittal Letter ........................................................................................................ 1 Organization of the Budget Document ........................................................................ 3 Introduction History and Service Area ...................................................................................... 5 Capital Metro Service Area Map ........................................................................... 6 Community Information & Capital Metro Involvement ........................................... 7 Benefits of Mass Transit ........................................................................................ 7 Governance........................................................................................................... 9 Management ....................................................................................................... 10 System Facility Characteristics ........................................................................... 11 Mission & Strategic Goals ................................................................................... 13 MetroRail Red Line Service Map ........................................................................ 14 Business Planning and Budget Process ............................................................. 15 Annual Calendar ................................................................................................. 17 Basis of Budget and Basis of Accounting ........................................................... 18 Full Time Equivalent (FTE) Chart ........................................................................ 19 Organizational Chart ........................................................................................... 20 Financial Policies Summary of Financial Policies ............................................................................ 21 Fares ................................................................................................................... 22 Designated and Restricted Reserves .................................................................. 23 Expense Policies ................................................................................................. 23 Procurement........................................................................................................ 24 Expenditure Accountability .................................................................................. 26 Debt..................................................................................................................... 26 Financial & Budget Summary Budget at a Glance ............................................................................................. 27 External Sources and Uses of Funds Summary ................................................. 28 Combined Statement of Revenue, Expenses and Changes in Net Assets ......... 29 Factors Affecting Revenue .................................................................................. 30 Revenue by Category ......................................................................................... 31 Factors Affecting Operating Expenses ................................................................ 32 Operating Expense by Category ......................................................................... 33 Ridership and Service Levels by Type ................................................................ 34 Performance Trends ........................................................................................... 38 Capital Budget..................................................................................................... 40 Operating Detail by Department President/CEO’s Office ....................................................................................... 45 Communications ................................................................................................. 47 Internal Audit ....................................................................................................... 49 Chief Operating Officer ....................................................................................... 51 Office of Strategic Management .......................................................................... 53 Security ............................................................................................................... 55 Legal ................................................................................................................... 57 Finance ............................................................................................................... 59 Information Technology ...................................................................................... 61 Procurement........................................................................................................ 63 Contracted Services ............................................................................................ 65 RideShare ........................................................................................................... 67 Planning .............................................................................................................. 69 Marketing ............................................................................................................ 72 Business & Community Development ................................................................. 74 Customer Service ................................................................................................ 77 Human Resources .............................................................................................. 79 Risk Management ............................................................................................... 82 StarTran Operations Administration .................................................................... 85 Fixed Route Services .......................................................................................... 87 Operations Training ............................................................................................. 90 MetroAccess ....................................................................................................... 92 Running Repair ................................................................................................... 95 Service Island...................................................................................................... 97 Vehicle Maintenance – Administration ................................................................ 99 Stores ................................................................................................................ 101 Building Maintenance ........................................................................................ 103 Public Facilities ................................................................................................. 105 Engineering and Construction ........................................................................... 107 Property Management ....................................................................................... 110 Transit Oriented Development .......................................................................... 112 Freight Railroad ................................................................................................. 114 Commuter Rail Operations ................................................................................ 117 Business Center ................................................................................................ 119 Wellness and Fitness Centers .......................................................................... 120 Child Care Facility ............................................................................................. 122 General and Administrative Overhead .............................................................. 123 Appendix Glossary ............................................................................................................ 125 Distinguished Budget Award for FY 2008 ......................................................... 129 Board Resolution............................................................................................... 130 Index ................................................................................................................. 131 Comments regarding any of the information contained in this document may be addressed to: Executive Vice President, Finance and Administration Capital Metropolitan Transportation Authority 2910 E. 5th Street Austin, TX 78702 Capital Metropolitan Transportation Authority Approved Fiscal Year 2010 Budget Transmittal Letter To the Capital Metro Board and Members of the Capital Metro Service Area: Attached is the Budget for the 2010 fiscal year. This carefully prepared budget allows Capital Metro to continue to offer high quality transit services despite the ongoing economic challenges here and abroad. While our region has not been hit as hard as other parts of the country, the Austin area still faces significantly higher unemployment than at this time last year. While more than 70 percent of Capital Metro’s