Wholesale Banking Table of Contents CEO’s Message ..….………. 04 3.8 Healthcare …….……..…. 32 3.9 Education …….……..…. 33 1 Introduction to Mashreq ..….………. 05 3.10 Energy …….…..……. 34 1.1 Banking with us .....….………. 07 1.2 Our Values ..…….………. 08 4 Offering …….………. 35 1.3 Our Journey ….……..……. 09 4.1 Investment Banking ……….………. 37 1.4 Our Network ……….….……. 11 4.2 Global Transaction Banking …….………... 41 Corporate & Investment Banking 4.3 Mashreq Al Islami …….…..……. 43 Group Head’s Message …….………. 13 5 International Presence …….………. 45 International Banking Group 5.1 Egypt …….…………. 47 Head’s Message …….………. 14 5.2 Qatar …….…………. 49 5.3 India ……….………. 51 2 Introduction to Corporate & 5.4 Bahrain ……….………. 53 Investment Banking Group …….………. 15 5.5 United States of America ……….………. 55 2.1 Corporate & Investment Banking Group ……….………. 17 5.6 Kuwait .……..………. 57 2.2 Our Proposition ..……..………. 18 5.7 Hong Kong …..….….……. 59 2.3 Leadership Team …….…………. 19 5.8 United Kingdom ……...………. 61 Corporate Origination and Business 3 Industry Expertise …….………. 22 6 Development …….………. 63 3.1 Real Estate …….………... 23 3.2 Services & Manufacturing …….……..…. 24 7 Research & Knowledge Partnerships …….………. 67 3.3 Contracting Finance …….…..……. 25 8 Business Transformation, Strategy 3.4 Non-Banking Financial Institutions …….…..……. 27 & Intelligence …….………. 73 3.5 Financial Institutions …….…………. 28 3.6 Trading Companies …….…………. 30 9 Client Endorsements …….………. 77 3.7 Public Sector, Aviation & Utilities ………………. 31 10 Our Achievements …….………. 81 CEO‘s Message Mashreq’s rich legacy of over 50 years and commitment to deliver customer-centric banking solutions puts the bank in a leadership position when serving businesses with a global vision. We aim to become a true growth partner for all our clients, enabling innovation across key financial & business touch points. Ahmed Abdelaal Group Chief Executive Officer 4 Introduction to Mashreq 5 6 Banking with us Bringing together our network and capabilities to deliver best-in-class experience for our customers Largest Leading Privately-held Corporate Customer Bank Bank centricity • 50+ years in the UAE • Full suite of products / • Leading Corporate • S&P Global Rating services Finance franchise upgrade to A • Local and International • Full suite Transaction • Presence in 12 countries network Banking solutions • Universal banking model • Sector expertise and • 24/7 Dealing Room • Corporate and specialization • Premier Excellence Investment Banking • Direct USD clearance Service proposition • Private and Retail (only local bank) • Best Digital Banking Banking • Galore of Industry platform • Asset Management Awards 7 Our Values Bedrock of our business and conduct S P I R I T Socially Passionate Innovative Respect Integrity Transparent Responsible about clients for colleagues 8 Our Journey Bringing together our network and capabilities to deliver best-in-class experience for our customers • Bank’s profit cross • First bank to • Bank’s profit • New York crosses Dh100 Dh100 million branch opened centralize • Al Ghurair establish Inauguration • First bank in operations in million of Head Office • Telebanking • First bank in Bank of Oman in the Middle service the UAE building in the Middle East Deira East to get • In 16 years, Deira launched • Euromoney Awards – • Second branch opens Global VISA Bank’s assets to get Global • First bank to VISA Network Best Bank in the UAE in Bur Dubai Network launch traveler grow from Dh1 connectivity connectivity cheques billion to Dh10 billion 1967 1977 1978 1992 1993 1996 1984 1971 1973 1981 1983 1991 1994 1995 2000 • Third branch • First overseas • First local bank • First ATM • Launch of new • Wins the first • First 24x7 bilingual call • 42 UAE opens in Al Ain branch opens in to issue credit dispenser in the management Dubai Quality centre in the GCC nationals joined (then independent Qatar cards, allowing UAE strategy Award from the • First reward-based the bank as a emirate of Abu Dhabi) customers to Government of savings result of the transact Dubai (MashreqMillionaire) Emiratization conveniently • The UAE is founded 9 AT THE FOREFRONT OF INNOVATION IN BANKING We spotlight Mashreq’s trailblazing role in the UAE over the past five decades • During the global financial • In 40 years, Mashreq crisis, foreign currency long- • First sharia-compliant Qualified th bank’s capital of Dh6.7 term ratings reconfirmed at Investor Real Estate Fund • Marks 50 anniversary million touches a market ‘A2’ by Moody’s Investor • First bank to launch cashless card • Launches Mashreq Pay • First green energy mobile ATM vehicle capitalization of Dh34.7 Services, ‘A’ by Standard and for corporate customers billion Poor’s, ‘A+’ by Fitch, and ‘A+’ • Mashreq Islamic wins Islamic • First bank to offer early access to Samsung Pay and Apple Pay • 40th anniversary marked by Capital Intelligence Finance News Awards 2016 with launch of new strategy: • Total assets rise by 6.4% as • Launches mashreqMATRIX Edge, • #1 Global Islamic Book Runner Opening the Way compared to 2007 and mobile banking app for corporates • Corporate Banking Relationship Management Mobility Solutions • First bank to be mandated reached Dh93 billion • First chatbot for customer as Trust Account Manager • First fully transactional Mobile interface (Mashreq Bot) • UAE’s first full-fledged digital bank - • NITRO Transformation Mashreq Neo • Profits cross by Dubai Lands Department Banking App, allowing • TITAN – GTB Digital Transformation Dh1 billion and RERA customers to operate their • Global Finance -Best Bank for New accounts on the go 2016 2017 Financial Technology in Middle East 2005 2007 2008 2020 2019 2006 2009 2015 • First fully automated bank 2018 branch 2014 • Best Regional Investment • Blockchain KYC • Assets cross Dh50 First debt • First bank to launch Bank in the Middle East by Initiative billion mark counselling service Alipay in the UAE EMEA Finance • Digital Onboarding for • Investment Banking for individuals and • First bank to launch • First bank to implement Tap n Go sticker • Launches Mashreq Corporate Clients becomes fastest SMEs (Mashreq Buyer Led Supplier • First bank to offer Monster, on-site cash and • Global Headquarters, growing business in Assist) Financing (BLSF) to instant Foreign cheque deposits for a new landmark on bank after closing big- support the suppliers of Currency Account businesses Dubai’s skyline ticket transactions major buyers • First UAE bank to be • Mashreq Cheque Scan • Innovators 2018 Award by accredited by the allows electronic deposit of Global Finance for Institute of Internal cheques Mashreq/ MEED Auditors, USA • First bank to be mandated Partnership • Wins Gallup Great as Owners Associations • Payment Tracker for real- Workplace Award for Account Manager by RERA time corporate payments the first time, • Launches Host-to-Host for followed by wins secure corporate every successive connectivity for two way year exchange of data 10 Our Network Connecting our customers to opportunities in and beyond the UAE and the Middle East International Branches Representative Offices Self-clearers 11 12 Corporate & Investment Banking Group Head’s Message With client coverage models that focus on key growth sectors across the UAE, Mashreq bank has been at the forefront of innovation for over 50 years. With a distinguished relationship banking approach and long standing heritage, we are market leaders in the Corporate and Investment Banking domain. Joel Van Dusen Head of Corporate & Investment Banking Group Mashreq Bank 13 International Banking Group Head’s Message Creating a global presence has been essential in bringing Mashreq to the level it is at today and to differentiate the bank from its regional peers. Mashreq has on the ground presence in 12 countries. This has given Mashreq the ability to finance bespoke client transactions across key international trade corridors with the highest level of quality and efficiency. Tarek El Nahas Head of International Banking Group Mashreq Bank 14 Introduction to Corporate & Investment Banking Group 15 16 Corporate & Investment Banking Group At Mashreq, our aim is to innovate and distinguish our relationship banking approach, leveraging our long-standing heritage in Corporate & Investment Banking. Our strategic focus is to offer a best-in-class, expertise-led coverage model to our clients. We do this across multiple industries supported by intelligence and industry know-how. We have chosen to realign our relationship teams into industry verticals that best serve your corporate financial needs. We are here to be your true banking partner and deliver customized solutions that add value to your business. We focus on building rewarding relationships and differentiated customer experience. 17 Our Proposition Full suite of Corporate and Investment Banking solutions Best-in-class Banking Banking solutions relationship solutions to for your coverage enable growth Corporate needs • Dedicated RM / • Trade and Working • Liquidity Management Sector Specialist Capital • Corporate EmployeeT • Extensive local and • Structured Finance Proposition international network • Debt and Equity Capital • Wage Protection System • Service and Product Markets (WPS) specialists • Payment and Liquidity • Wealth and Asset • Global Relationship Management Management Managers • Treasury and Capital • Private Banking • Corporate Finance Markets solutions • Personal Banking coverage • M&A Advisory (Standard/Gold) • Shariah compliant • Corporate Credit Card proposition • Merchant Services 18 Leadership