Our Services & Facilities For more information please contact us: Age UK Leicester Shire & Rutland Lansdowne House, 113 Princess Road East, Leicester. LE1 7LA Tel: 0116 299 2233 Web: www.ageukleics.org.uk Email: [email protected] Find us on social media: Age UK Leicester Shire & Rutland @ageukleics Age UK Leicester Shire & Rutland promotes the wellbeing of older people by helping to make later life fulfilling and enjoyable. We are a local, independent charity which fundraises across Leicestershire and Rutland and applies these funds to help anyone over 50 who needs our support. We are committed to maintaining the dignity, privacy and independence of older people by providing a range of relevant services which meet the needs and wishes of Leicester, Leicestershire & Rutland residents. We offer a huge amount of free support for older people, their carers and families as well as services for which a competitive rate is charged. This booklet is designed to introduce you to what we offer and give you details of where you can find out more. Head Office: Age UK Leicester Shire & Rutland Lansdowne House, 113 Princess Road East, Leicester LE1 7LA t: 0116 299 2233 e: [email protected] w: www.ageukleics.org.uk 2 Contents Information, Advice and Advocacy Services ............................ 4 Residential & Nursing Home Advisory Service Independent Care Act Advocacy Service Leicester Royal Infirmary Information Centre Macmillan Cancer Support Service Last Orders Support in the Community ........................................................ 8 Home Care Befriending Home Visits, Mentoring & Telephone Befriending Rutland Macmillan Volunteer Befriending Project Digital Champions Men in Sheds Women in Sheds Joining Forces Gardening & Handyman Service Leicester Ageing Together Projects Anything Goes Loneliness Prescription Service Age UK Business Directory Community Resource Centres Local Offices Where to find us across Leicester Shire & Rutland ............. 12 Health & Wellbeing Services ................................................... 15 Day Care Daybreak Community Groups Lunch Clubs Community Resource Centre Lunch Clubs West Leicestershire Health & Wellbeing Project Support for Carers ................................................................... 18 Respite Care Carers Support Services Rutland Carers Support Group Living with Dementia ................................................................ 20 Rutland Dementia Support Activities for those living with early Dementia How you can help us ................................................................. 22 Thank you to our supporters ................................................... 23 3 Information, Advice & Advocacy Services We provide free, independent and confidential information and advice for people over 50, including practical help, suggesting ways to solve difficulties and giving you the details of others who may be able to help. We can help you with: Welfare benefits Health & Care Housing and property Leisure and social activities Money matters Your rights Family and personal matters Local services …and any other issues that affect your quality of life. You may access this service by calling our Advice Line or by making an appointment to meet us at one of our information & advice hubs (see centre pages for locations) or in your home. Contact: 0116 299 2278 Open: Monday - Friday: 11:00 - 16:00 Residential & Nursing Home Advisory Service Thinking about or planning a move into residential care for yourself or a loved one can be a worrying time for everyone involved - and if this is your first experience of residential care, finding out all you need to know can be daunting. Our free, impartial and confidential advisory service can provide advice on a range of issues including: Choosing a care home How your property and savings Being assessed by social are affected services Entitlement to state benefits Paying for care whilst in residential care We can also provide information on alternatives to full time residential care such as sheltered housing, wellbeing groups, respite care, home care and lunch clubs. Contact: 0116 223 7349 Open: Tuesday - Thursday: 10:00 - 16:00 4 Independent Care Act Advocacy Service We can provide Independent Care Act Advocacy to support and empower individuals, living in Leicestershire and Rutland, who have substantial difficulty in being involved in care and support processes and who have no appropriate person to support them. The service operates on an open referral basis but, in the main, referrals will be received from Leicestershire and Rutland County Councils. To discuss a referral or for further information please contact us. Contact: 0116 204 5210 Open: Monday - Friday: 09:00 - 17:00 Leicester Royal Infirmary Information Centre We have an Information Centre within the Leicester Royal Infirmary where hospital patients, their families and carers, and hospital staff can access free information, advice and support. The Information Centre is located on the Ground Floor in the Windsor Building opposite the Discharge Lounge. Contact: 0116 204 7846 Open: Monday - Friday: 10:00 - 16:00 5 Macmillan Cancer Support Service In conjunction with Macmillan Cancer Support we are able to offer support to older people who have been affected by cancer. Working with older people and their carers we can provide: Support, information and advice at the most appropriate time Help with accessing practical support that will make it possible for the older person to choose to remain in their own home Signposting to other support services Contact: 0116 223 7370 or 0116 204 6440 Open: Monday - Thursday: 08:30 - 16:30 Friday: 09:30 - 14:30 Last Orders The Last Orders Project is working across Leicester City, Leicestershire and Rutland to promote responsible drinking, giving people over the age of 50 easier access to various support services in relation to substance use. We also hold workshops with the main focus being alcohol measures and the affect which drinking alcohol, even in small doses can have on our bodies. To book a free workshop please contact us. If you are concerned about your own or another person’s substance intake please contact Hollie. Contact: 0116 223 7366 or 07738 820 978 Open: Monday - Friday: 09:00 - 17:00 6 7 Support in the Community Home Care Our Home Care service provides a wide range of help and care to assist you to maintain your independence in the community and to stay living in your own home. We can offer support with housekeeping including cleaning , laundry, ironing and shopping, as well as meal preparation, pet care, support with medication and personal care. We also offer companionship services and can provide you with company at home or help to access your local community. Contact: 0116 299 2266 Open: Monday - Friday: 08:30 - 16:30 Befriending Home Visits, Mentoring & Telephone Befriending Our Befriending services support older people who may be lonely or socially isolated and would benefit from a friendly face calling in on a regular basis at a mutually convenient day and time. The schemes are free to use but our funding currently limits the visiting service to Rutland, Charnwood, North West Leicestershire and Leicester City. Older people who live alone in these areas are eligible for the Befriending Service which can be accessed by older people using the contacts below or by referral from social services, health professionals and other voluntary sector organisations. The Leicester City service is part of the Leicester Ageing Together initiative and also offers Mentoring and free Telephone Befriending calls. Leicester City: 0116 223 7364 Contact: [email protected] Open: Monday to Thursday: 08:30 - 16:30 Charnwood: 01509 260 327 Contact: [email protected] Open: Monday, Wednesday & Thursday: 09:00 - 14:30 NW Leicester: 01530 460 553 Contact: [email protected] Open: Monday to Thursday: 09:00 - 14:30 Rutland: 01572 770 324 Contact: [email protected] Open: Monday, Wednesday & Thursday: 09:00 - 15:00 8 Rutland Macmillan Volunteer Befriending Project In partnership with Macmillan Cancer Support the service is available to anyone over the age of 18 who has been affected by cancer. Support is available at whatever stage of the cancer journey you are at. By providing a listening ear and companionship By providing information By helping support health and wellbeing Contact: 01572 823 942 or 07711 325 517 [email protected] Men in Sheds Our Men's Shed is a place for men to feel at home and pursue practical interests with a high degree of autonomy. Men in Sheds members share tools and resources to work on projects of their own choosing, at their own pace and in a safe, friendly and inclusive venue. Our Sheds offer a place for skill-sharing and informal learning, individual pursuits and community projects. It’s a place of leisure where men come together to work. Leicester Shed: 0116 262 9077 or 07738 820 927 Contact: [email protected] Loughborough Shed: 01509 211 603 or 07738 820 988 Contact: [email protected] Rutland Shed: 07540 413 805 Contact: [email protected] 9 Women in Sheds Building on the success of the Shed and in response to local demand, we also offer a Women in Sheds project to open up this creative space to women who would like to share tools and resources in working on projects of their own choosing, at their own pace and in a safe, friendly and inclusive venue.