OSB Participant List by Research Area Contact Centers (CC) • AARP • Air Products and • American Drug Stores Chemicals • AAA • ABB • American Electric Power • Airbus • Accor • Abbott • American Express • Alcatel Lucent • American Electric Power • Abengoa • American International • Alcoa Group • American International • Abu Dhabi National Group Energy Company • Alcon • American Stores Company • Austin Energy • ACC Limited • Alfa • American Water • Bank of America • Access Insurance Holdings • Algonquin Power & • Amgen Utilities • Blue Cross Blue Shield • Accord Holdings • AMIL • ALH Group • Charles Schwab & • ACE • AmInvestment Bank Company • Alitalia • Acea • AMR • Citigroup • ALK Abello • Acer • Amssi • Citizens Gas • Alkermes • Acxiom • Amtran Logistics • Clarke American • Allergan • Adelaide Clinic Holdings • Andrew Corporation • CPS Energy • Alliance & Leicester • Adidas • Anglian Water Services • Direct Energy • Alliance Boots • Advance Food Company • Anritsu • Federal Reserve Bank of • Alliant Techsystems Minneapolis • Advance Publications • Anschutz • Allianz • John Deere • Advanced Coating • Apache • Allied Irish Banks • Technologies Louisville Water Company • Apex Equity Holdings • Advanced Semiconductor • Allstate Insurance • Manila Electric Company Engineering Company • Apple • • • Mellon Financial Adventist Health System Ally Financial • Arcadia Housing • • • MetLife Aegon Alon USA Energy • Arcos Dorados Holdings • • • Morgan Stanley AEON AlpTransit Gotthard • Ardent Health Services • • • NetBank Aera Energy Alstom • Argos • • • Newell Rubbermaid AES Eletropaulo ALTERGAZ • Arianespace • • • Orange Aetna Alternative Networks • Arkema • • • Sterling Bank Affiliates Management Altria • Arla Foods Company • The Hartford • Alvafig • AFH Stores • Armada Española • • TIAA-CREF Alyeska Pipeline Service • Armada Nacional • AGL Torrens Island Company • Union National Bank Holdings • Amazon • Armed Forces of the • • Washington Mutual Agricultural Bank of China Netherlands • AmBev • • Asahi Shimbun Company • Wells Fargo Aioi Nissay Dowa • Insurance AMC Entertainment • ASC Holding Financial Management (FM) • Air Canada • American Agricultural • ASDA Stores • 3M • Air China Insurance Company • American Airlines • Asfinag Service • 3S Solvay • Air France - KLM • American Cancer Society • Ashbourne Homes • 7-Eleven • Air Liquide © 2014 APQC ALL RIGHTS RESERVED GENERATED ON 2/20/2014 OSB Participant List by Research Area • Ashland • B&Q • BCE • Bongaigaon Refinery • Asia Pacific Telecom • B. Braun Melsungen • BE Aerospace • Bonheur • Asian Development Bank • Bacon's Information • BearingPoint • Bonnier • Assicurazioni Generali • Bailian Group • Bechtel National • Booz Allen Hamilton • Associated British Foods • Baker Hughes • Beckman Coulter • Borders Group • Assurant • Balayan Distillery • Becton Dickinson • Bosch Engineering Solutions • Astellas Pharma • Banco Bilbao Vizcaya • Behringer Group Argentaria • Bosch Solar Energy • AstenJohnson • Beijing Benz Automotive • Banco Bradesco • Boston Scientific • Astra Zeneca • Beijing Enterprises • Banco de Chile • Boy Scouts of America • Astral Media Radio • Beiqi Foton Motor • Banco de la Nación Company • Bozzuto's • Asyst Technologies Argentina • Belgacom • BP • • AT&T Banco De Prevision Social • Bell Aliant • Brasil Foods • • ATC Logistics & Electronics Banco del Ahorro Nacional y Servicios • Bemis • Brasil Telecom • Atento Brasil Financieros • Berkshire Hathaway • Braskem • Banco do Brasil • Atlantic Tele-Network • Berry Plastics Group • Brembo • Banco Santander • Atlas Copco • Bertelsmann • Bridgestone • Bancolombia • Atlas Energy • Best Buy • Brighton Collectibles • BancorpSouth • Audi • BG Group • Brightpoint • Bank of America • Augustinus Fonden • Bharat • Brisbane City Council • Bank of China • AusCheck • Bharti Airtel • Bristol-Myers Squibb • Bank of East Asia • Australia Department Of • Bhilai Jaypee Cement • British Airways Agriculture, Fisheries, and • Bank of Montreal Forestry Limited • British American Tobacco • Bank Of Scotland • Australian Taxation Office • BHP Billiton Australia Services • • Auto Electric Service Bank of Tokyo-Mitsubishi • Biogen Idec • British Broadcasting UFJ Corporation • AutomationDirect.com • Birmingham City Council • Baptist Health System • British Columbia • BJ's Wholesale Club Securities Commission • AutoNation • Barclays Bank • • Blevins British Home Office • Avago Technologies • Barclays Technology • British Sky Broadcasting • AVC Holdings Centre • Blue Cross Blue Shield Group • Bard • Aviva • BMO Compagnie D' • Broadcom • Barnes Group Assurance-Vie • Avnet • • BMW Brookfield Asset • Bauer Manufacturing Management • Avocent • BNP Paribas • Baxter • Broward County Florida • Avon Products • BNSF Railway • Bayer • BT Forklift France • AWE • Boehringer Ingelheim • Baylor College of • Buckman Laboratories • AXA Medicine • Bolthouse Farms • Bundeswehr • Axfood • BB&T • Bombardier • Bunnings Group © 2014 APQC ALL RIGHTS RESERVED GENERATED ON 2/20/2014 OSB Participant List by Research Area • Burberry Italy Retail • Catalent Pharma Solutions • Chicago Federal Home • City of Montreal Loan Bank • Burswood Resort • Caterpillar • City of Winnipeg • Chicago Rivet • Cable & Wireless • Cathay Financial Holding • Clariant Worldwide • China Aviation Oil • Cathay Life Insurance Singapore Corporation • Clear Channel • Cablevision • Communications • Cbeyond China Construction Bank • Cabot • Clearwire • • CBS China Construction Fifth • Cadbury Engineering Division Corp • Close To My Heart • CC Media Holdings • • Caesars Entertainment China FAW Group • CLP Holdings Corporation • CEA • China International • CLP Power Honk Kong • Caifor • Ceat India Marine Containers • Clydesdale • • China Life Insurance Cairn India • Cellco Partnership • CNP Assurances • • China Mobile CaixaBank • Cement Exports Communications • Co-Operative Group • California Bank & Trust • CEMEX • China National • Coal India • Pharmaceutical Group California Casualty • Cencosud Management • China Netcom • Coats Thread • • Cendant Caltex • China Pacific Insurance • Cobham • • CenterPoint Energy Canara Bank • China Petroleum & • CocaCola • • Central Bank Of The Chemical Canon • CocaCola Hellenic Bottling Republic Of China • China Property & Casualty • Capital • Central States Reinsurance • Colgate Palmolive • Manufacturing • Capital City Bank Group China Resources Gas • Com Hem • Centrelink Group • Capital Expertise • • Comcast • Centrica China Telecom • Capital One • • Comercial Metals • CenturyTel China Unicom • Capital Power Corporation • • CESC China United Network • Comerica • Capro Communications • CF Industries Holdings • • Commerce Bancshares • Capsugel Healthcare Chiron • CGC • • Commercial Federal • Cardif Assurance VIE Chrysler • Chalhoub Group • Chubb • Commercial Vehicle • Cardinal Health Group • Chalmette Refining • • Cargill Chuden Kankyo Technos • Commonwealth Bank of • Champion Technologies • Australia • Caribbean Development Chunghwa Telecom • Compal Electronics Bank • Channel Seven Adelaide • Cisco Systems • Carleton University • Computacenter • Channell Commercial • Citgo Petroleum • Carlisle Companies • ConocoPhillips • Charming Shoppes • Citigroup • Carlsberg • Conseco Services • Charter Communications • Citizens Gas • Carlson Holdings • Consolidated Edison • Chesapeake Energy • City of Calgary • Carrefour • Constellation Energy • Chevron • City of Dallas Group • Carso Global Telecom • Chevron Phillips • City of Edmonton • Contax • Casino Guichard- • Chiba Bank • Perrachon City Of Hamilton • Continental Airlines © 2014 APQC ALL RIGHTS RESERVED GENERATED ON 2/20/2014 OSB Participant List by Research Area • Convenience Retail • Dai Nippon Printing • Deutsche Lufthansa • EasyJet • Cooper Industries • Dai-ichi Mutual Life • Deutsche Post • Eaton Insurance Company • Coppel • Deutsche Post DHL • Eaton Vance • Daihatsu Motor • Coregas • Deutsche Telekom • Edeka Zentrale • Daiichi Sankyo Company • Corporate Renaissance • DFAS • EDION Group • Daimler • DGP Hinoday Industries • EDP Renewables • Corporation of the City of • Dainippon Sumimoto Toronto Pharma • Diamond Hill Plywood • EisaiCo. • • Corrections Corporation Daito Building • Dicipa • El Paso Corporation of America Management • Cosmo Oil • Danaher • Digital China Holdings • Electric Insurance Company • • • Dignity Health Payroll Costco Darty • Electrolux • Covance • Dashang Group • Diners Club of North America • Elekta • • Coventry Health Care Dassault Aviation • Direct Fulfilment • Elektrobit • • Covidien DaVita • Direction des • Elephant Dental • Cox Communications • DeBeers Constructions Navales Services • Eli Lilly and Company • • CPFL Energia Dechra Pharmaceuticals • DIRECTV • Embarq • • CPS Energy Defra • Dish Network • EMC • • CQC Delhaize America • Dole Food Company • EMCOR • • Credit Suisse Dell • Dominion Resources • Emerson Electric • • Cresa Partners Delmas • DONG Energy • Emirates • • Crossroads Wireless Deloitte • Dongbu Insurance • Emmis Communications • • Company Crown Delphi • Employees Provident • Dow Chemical • Crown Holdings • Delta Air Lines Fund • Dow Pharmaceutical • Empresa Distribuidora y • Crown Prosecution • Delta Dental of Illinois Sciences Comercializadora Norte Service • DENSO Corporation • Dr Pepper Snapple Group • EMS • CSC • Denway Motors • Dr. Reddy's Laboratories • Enbridge • CSL Behring • Department for Transport • Drasuvious • Encore Wire • Cubist Pharmaceuticals • Department Of Education • DSM Engineering Plastics • Enel • Cuerpo Nacional de And Early Childhood India Policía • Enel Green