YOUR EMPLOYEE JOURNEY WESTERN SYDNEY LOCAL HEALTH DISTRICT NURSING AND MIDWIFERY TRANSITION TO PROFESSIONAL PRACTICE PROGRAM HANDBOOK TABLE OF CONTENTS Purpose ................................................................................................................................................. 4 Important contact details ....................................................................................................................... 5 Welcome from your Chief Executive ....................................................................................................... 6 Welcome from Nursing & Midwifery Education WSLHD ........................................................................... 7 Meet the team ....................................................................................................................................... 8 The NSW Health CORE values ........................................................................................................................... 9 Program role: what we are striving to achieve ..................................................................................... 10 POSITION DESCRIPTIONS ..................................................................................................................... 10 Rosters and Leave ............................................................................................................................... 11 ORIENTATION ...................................................................................................................................... 11 Clinical Rotations ................................................................................................................................. 11 Safety in the workplace ....................................................................................................................... 12 Parking ............................................................................................................................................... 12 Security ............................................................................................................................................... 13 Communication systems ...................................................................................................................... 14 Paging system ............................................................................................................................................. 14 Telephone use ............................................................................................................................................ 14 Email access and etiquette ......................................................................................................................... 15 Postal/ Mailing Message Postal Department ............................................................................................. 15 Information Technology Services ......................................................................................................... 16 State Wide Service Desk - ASSISTANCE ...................................................................................................... 16 ITS Forms .................................................................................................................................................... 16 IT hardware: take back disposal ................................................................................................................. 16 IT Procurement ........................................................................................................................................... 17 Frequently Asked Questions ....................................................................................................................... 17 Self-care .............................................................................................................................................. 18 The Employee Assistance Program (EAP) ................................................................................................... 18 Want to quit smoking? ............................................................................................................................... 18 Your very own health coach ....................................................................................................................... 18 Fitness Passport .......................................................................................................................................... 19 Free immunisations .................................................................................................................................... 19 2 SALARY AND SALARY PACKAGING ........................................................................................................ 20 Payroll enquires .......................................................................................................................................... 20 Salary packaging ......................................................................................................................................... 20 Your clinical and professional growth ................................................................................................... 21 Self-Reflection ............................................................................................................................................ 21 CLINICAL SUPERVISION ........................................................................................................................ 22 Point of Care Supervision ........................................................................................................................... 22 Mentoring ................................................................................................................................................... 22 Clinical Reflective Supervision .................................................................................................................... 23 FORMAL EDUCATION OPPORTUNITIES ................................................................................................. 23 SIMULATION BASED LEARNING .................................................................................................................. 23 PROFESSIONAL PORTFOLIO ........................................................................................................................ 24 Patient Feedback ................................................................................................................................. 26 Your Feedback ..................................................................................................................................... 26 Concerns and complaints about another employee .............................................................................. 27 Employee complaints ................................................................................................................................. 27 MAKING A COMPLAINT TO YOUR MANAGER ............................................................................................. 28 Workplace Bullying ..................................................................................................................................... 29 Work Health and Safety ....................................................................................................................... 30 Making a medical claim for a workplace injury .......................................................................................... 30 Infection control ......................................................................................................................................... 30 Performance management .................................................................................................................. 31 Specific Processes for WSLHD N&M TPP Program ..................................................................................... 31 Private and confidential ....................................................................................................................... 33 Waste Management ............................................................................................................................ 34 Appendix 1: Mandatory corporate training ........................................................................................... 35 Appendix 2: Work Health and Safety ................................................................................................... 36 WSLHD Work Health and Safety Policy ...................................................................................................... 36 Work Health and Safety Issue Resolution Flowchart ................................................................................. 37 Safe Work Procedures (SWP) and Safety Rules .......................................................................................... 38 WHS Consultation Arrangements ............................................................................................................... 39 Hazardous Chemicals .................................................................................................................................. 39 First Aid Arrangements ............................................................................................................................... 39