TRANSPARENT LOCAL GOVERNANCE AND IMPROVED SERVICE DELIVERY SEMI ANNUAL TECHNICAL PERFORMANCE REPORT APRIL 01 – SEPTEMBER 30, 2014 October 31, 2014 This publication was produced for review by the United States Agency for International Development and prepared by Deloitte Consulting LLP. Transparent Local Governance and Improved Service Delivery Program 0 Contract No. AID-552-C-11-00002 TRANSPARENT LOCAL GOVERNANCE AND IMPROVED SERVICE DELIVERY SEMI ANNUAL TECHNICAL PERFORMANCE REPORT APRIL 01 – SEPTEMBER 30, 2014 Prepared for: USAID/Honduras, Office of Democracy & Governance Prepared by: Contract No. AID-522-C-11-00002 October 31, 2014 The author’s views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government. i Table of Contents Abbreviations .............................................................................................................................................. 5 1. Executive Summary ............................................................................................................................ 1 2. Introduction & Overview ..................................................................................................................... 6 2.1 Scope and Objective ..................................................................................................................... 6 2.2 Strategic Framework ..................................................................................................................... 6 2.3 Transparent Local Governance & Improved Service Delivery Goals ........................................... 7 2.4 Performance Ranking ................................................................................................................... 8 3. Performance Assessment by Result ............................................................................................... 26 3.1 Result 1: Civil Society Advocacy for Improved Local Services Increased .................................. 26 3.2 Result 2: Local Institutional Capacity to Deliver Decentralized Services Strengthened ............. 35 3.3 Result 3: Structures and Systems to Implement Reform Strengthened ..................................... 46 3.4 Activity Area 1: Small grants ....................................................................................................... 51 3.5 Activity Area 2: Small infrastructure projects .............................................................................. 53 3.6 Rapid Response Fund ................................................................................................................ 56 4. Gender and Youth ............................................................................................................................. 56 4.1 Gender ........................................................................................................................................ 56 4.2 Youth ........................................................................................................................................... 57 5. Communication Strategy for the Program ..................................................................................... 58 6. Training Events. ................................................................................................................................ 60 7. Deliverables Submitted .................................................................................................................... 62 8. Conclusions ....................................................................................................................................... 62 9. Annexes ............................................................................................................................................. 65 Annex A: Quality control process of the decentralized primary health service index data. .................... 65 Annex B: 2014 Score of the Decentralized Primary Health Services Index ........................................... 66 Annex C: Quality Control Process for the Water Service Index Data ..................................................... 67 Annex D: 2014 Score for the Integrated Water Service Index ................................................................ 68 Annex E: Agreements Established Between Local Government and Civil Society in C and D Municipalities. .......................................................................................................................................... 69 Annex F: Accumulated In-kind Grants. ................................................................................................... 71 Annex G: CSO Monetary Grants Year 3. ................................................................................................ 72 Annex H: Summary of Small Infrastructure Projects (SIP). September 2014. ....................................... 73 Annex I. People Trained by Result (April-September 2014). .................................................................. 76 Annex J. Contract Financial Execution. .................................................................................................. 77 Tables TABLE 1: RANKING CRITERIA ........................................................................................................................................ 9 TABLE 2: GOALS AND INDICATORS OF THE PMP FOR YEAR THREE. .............................................................................. 11 ii TABLE 3: AVERAGE SATISFACTION BY GROUP AND AREA OF RESIDENCE. .................................................................... 12 TABLE 4: INVESTMENT IN A AND B MUNICIPALITIES, BY SERVICE. ............................................................................... 13 TABLE 5: INVESTMENT IN C AND D MUNICIPALITIES BY SERVICE. ................................................................................ 13 TABLE 6: RATING SCALES FOR INDEX RESULTS. ........................................................................................................... 14 TABLE 7: INDEX HEALTH SCORE, ACCORDING TO VARIABLE AND SUB VARIABLE BY YEAR. ......................................... 15 TABLE 8: AVERAGE SCORE OF THE WATER SERVICE INTEGRAL INDEX, ACCORDING TO EVALUATED SUB VARIABLE AND MUNICIPAL CATEGORY. ................................................................................................................................. 16 TABLE 9: AVERAGE SCORE OF THE WATER SERVICE INTEGRAL INDEX 2014, ACCORDING TO MANCOMUNIDAD. ........ 17 TABLE 10: EVALUATED SUB VARIABLES WITH THE HIGHEST POSITIVE VARIATIONS. .................................................... 18 TABLE 11: OWN SOURCE REVENUE STRUCTURE (C AND D MUNICIPALITIES). ............................................................... 21 TABLE 12: NUMBER OF LOCAL GOVERNMENTS ASSISTED BY AREA (C AND D). ............................................................ 21 TABLE 13: NUMBER OF MEN AND WOMEN WHO RECEIVED USG ASSISTED TRAINING (C AND D MUNICIPALITY). ........ 22 TABLE 14: OBSTACLES AND SOLUTIONS PROPOSED FOR THE PROCESS OF DECENTRALIZATION OF HEALTH SERVICES. 23 TABLE 15: NUMBER OF MEN AND WOMEN WHO RECEIVED USG ASSISTED TRAINING INCLUDING MANAGEMENT SKILLS AND FISCAL MANAGEMENT TO STRENGTHEN DECENTRALIZATION........................................................................ 24 TABLE 16: CIVIL SOCIETY ORGANIZATIONS STRENGTHENED DURING APRIL -SEPTEMBER 2014................................... 28 TABLE 17: SOCIAL OVERSIGHT EXERCISES BY MUNICIPALITY. ................................................................................... 29 TABLE 18: SOCIAL OVERSIGHT EXERCISES BY MUNICIPALITY (JUL-SEPT. 2014). ......................................................... 29 TABLE 19: FOLLOW-UP ON AGREEMENTS TAKEN BY TARGET MUNICIPALITIES BETWEEN APRIL AND SEPTEMBER 2014. ............................................................................................................................................................................. 34 TABLE 20: OBSTACLES AND REMEDIAL ACTIONS FOR RESULT 1 ................................................................................. 34 TABLE 21: PROGRESS IN RUC IMPLEMENTATION, TO SEPTEMBER 2014. ..................................................................... 36 TABLE 22: RESULTS OF IMPLEMENTATION OF ADMINISTRATIVE FEE FOR RECOVERY OF ARREARS. .............................. 37 TABLE 23: PROGRESS IN UPDATING OR CADASTRAL SURVEY. ...................................................................................... 37 TABLE 24: RATE CHANGES FOR SERVICE PROVISION IN CUCUYAGUA........................................................................... 40 TABLE 25: IMPACT ON REVENUE FROM RATE CHANGES IN CUCUYAGUA. ..................................................................... 40 TABLE 26: RESULTS OF USERS' CADASTER BY SEPTEMBER 2014. ................................................................................. 42 TABLE 27: SCOPE OF TECHNICAL ACTIVITIES IN FOUR A AND B CATEGORY MUNICIPALITIES. ...................................... 44 TABLE 28: RECOMMENDATIONS IMPLEMENTED BY A/B MUNICIPALITIES AS PART OF THE TECHNICAL ASSISTANCE PROVIDED BY USAID|NEXOS. ............................................................................................................................ 44 TABLE 29: OBSTACLES AND REMEDIAL ACTIONS FOR RESULT 2. ................................................................................ 45