SMARTCITYPHL SMARTCITYPHL SMARTCITYPHL SMARTCITYPHL SMARTCITYPHL SMARTCITYPHL SMARTCITYPHL Roadmap Table of Contents Introduction 2 Guiding Principles 3 Methodology 4 Existing Assets & Initiatives 5 Reading Guide 6 Strategy 1: Build a strong foundation with 7 policy and infrastructure Strategy 2: Create a process for engagement and 15 partnership Strategy 3: Support and sustain implementation of 20 projects and programs with funding Timeline of Activities 23 1 INTRODUCTION Lead Department: Office of The City of Philadelphia established the SmartCityPHL Innovation & Technology initiative in 2017 to better understand and implement Cabinet Representative: smart and emerging technology solutions that would Chief Administrative Officer improve City service delivery for its broad community of residents, businesses, and visitors. A key component of Working Group: this initiative was to develop this roadmap of strategies Department of Streets and processes to drive the initiative forward. Waste & Litter Cabinet This roadmap is intended to serve as an initial guide to Office of Sustainability. Energy spur innovation and collaboration in City government Office around smart city and the policies and technology Office of Transportation, surrounding it. It is intentionally designed for broad Infrastructure & Sustainability application so that as people and technology change, fundamental practices are applied while leaving room Philadelphia Water Department for iteration when it comes to specific projects and Department of Public Health, programs that support the initiative. Air Management Services The roadmap also acknowledges the challenge our city Philadelphia Fire Department faces in ensuring that smart city technologies are Department of Health & Human available and meaningful for our residents. Digital Services access and adoption remain significant hurdles among Department of Commerce Philadelphia’s communities, and even our municipal Department of Licenses & government employees face similar challenges as Inspections technology becomes a critical element of the workplace. Office of Emergency Management Department of Planning & The creation of the roadmap was made possible by the Development John S. and James L Knight Foundation, key partners to the City of Philadelphia on projects that reinvigorate the Department of Public Property city through placemaking, civic engagement, and PECO leadership development. Philadelphia Gas Works The City worked with a team from Guidehouse LLP Southeastern Pennsylvania (formerly “PwC U.S. Public Sector”) who provided Transportation Authority extensive research and consulting services to support the development of this roadmap. Definition: Smart city is a city that uses integrated information and communication technology to support the economic, social, and environmental goals of its community. 2 Guiding principles Locally-Inspired Innovative We will pursue projects that We will grow our capacity for accurately reflect the needs research, discovery, piloting of Philadelphia’s communities and evaluation to develop and use the unique assets, creative solutions to culture, and existing resources municipal challenges. present in the city. Equitable Collaborative We will strive to engage and We will collaborate on project invest in our diverse development and communities so that all implementation with Philadelphians can benefit stakeholders and partners from and contribute ideas to from government, private smart city activities. sector, startup, civic technology, academia, and local neighborhoods. 3 Methodology Assessed existing Conducted Focus group assets & initiatives Interviews Created inventory of Included: municipal assets and initiatives 3 City departments related to smart city Utility partners Categorized assets and initiatives by technology type Regional transportation (See page 5) authority Identified Gaps & Facilitated Brainstorming Opportunities Sessions Assessed synergistic missions Engaged working group in and goals across focus group multiple brainstorming session interviewees throughout roadmap development to design Developed connecting themes processes and refine new ideas Reported findings to the work- ing group Benchmarked Peer cities Engaged External on leading practices Stakeholders for Feedback Conducted a preliminary study Presented preliminary to learn how other cities are ideas with universities approaching smart city Hosted readiness workshop Included national and with Smart Cities Council international cities Facilitated public workshops with Generocity and Knight Foundation 4 Existing Assets & initiatives Complementary Initiatives Mounting Platforms -CleanPHL -Municipal buildings -Greenworks -Municipal vehicles -Philadelphia 2035 -Bridges -StartupPHL -Streetlights -Vision Zero -Street furniture -Digital Literacy Alliance -Public transportation infrastructure -Green City, Clean Waters -Penn Futures-Early Childhood Initiative Sensor Programs Network Elements -Air monitoring sensors & index -Institutional network -Fire Department wearables -Utility Infrastructure -Automatic vehicle location -Municipal fiber -Green stormwater sensors -LinkPHL -LIDAR -Distributed Antennae Systems -Gunshot detection Program -Lighting Control Pilots -Utility Advanced Metering -BigBelly Trash Bins Infrastructure -Public Safety cameras -Traffic counters -Smart benches DATA & Systems -Transit System Priority -DataBridge -Open Data Philly and the Metadata Catalog -Atlas/MapBoard -Address Information Systems -CARES Integrated System -Computer Aided Dispatch systems -Police data warehouse -Vacant Property Model -Building Automation Platform -EnergyCap -eBilling portal -Integrated Workplace Asset Management System -Carto -ArcGISOnline/PHLmaps -Litter Index -AMS CitizenServe Online Portal 5 Reading guide to the roadmap Strategy 1: Build a strong foundation with policy and infrastructure This section will cover the foundational needs that we believe are necessities for any work. Topics include: Governance, Security & Privacy, Data, and Network Infrastructure. Each topic is designed to be framed as an action. Strategy 2: Create a process for engagement and partnership This section of the roadmap is intended to depict the processes designed and employed to drive engagement, partnership, and project development. Strategy 3: Support and sustain implementation of projects and programs with funding This section will provide an overview of various funding mechanisms that we are considering to financially support and sustain our projects. 6 Strategy Build a strong foundation with 1 policy and infrastructure 1a | Establish a governance Structure A strong governance structure is arguably the most important foundational element to smart city success. Governance drives collaboration and standardization, which are critical elements in a smart city. An established governance model will solidify the City’s decision-making process, reporting structures, and roles and responsibilities of participating members. Our governance model will include: Executive leadership, who sets vision and direction Smart City Director, who identifies strategic opportunities, drives collaboration, and carries out the vision Internal Working Group, who collaborates and partners to inform and implement activities External Advisory Committee, who provides advisory services, research, funding, solutions, and workforce capacity Chief Administrative Officer Executive Leadership Chief Information Officer External Advisory Committee Smart City Citizens & Data, Network, & Funding, Financing, & Director Communities Security Business Engagement Internal Working Group Subcommittees Citizens & Communities: Comprised of community-facing departments, this sub-committee will be responsible for shaping and leading community engagement strategies and ensuring that solutions and projects will improve the lives of residents. Data, Network, & Security: These essential functions of the City’s IT work in tandem with each other. This sub-committee will work to integrate and support asset management systems, ensure data accessibility and interoperability, and network security. Funding, Financing, & Business Engagement: Smart city projects have unique funding concerns and opportunities. This group will guide policy, best practice, and programs related to private sector engagement and developing funding strategies. External Advisory Committee: We will leverage the expertise of different members of the Philadelphia community representing universities and colleges, private sector and community-based organizations to serve as advisors, sources of projects ideas, and to support the implementation of projects. 8 1b | Continue building & expanding Enterprise security & Privacy Policies Cybersecurity and privacy are fundamental to any technology infrastructure. The emerging needs of smart city applications include new hardware types that can create unique concerns. For example, small and low-cost sensors may not have robust security layers so understanding the limitations of technology and incorporating them into a holistic cybersecurity strategy is essential before distributing potentially thousands of devices across the City. On Security: The City has security policies in place that covers access control, physical device security, and operations management. The information security team at the Office of Innovation & Technology will continue to drive and develop the enterprise policies, procedures, and standards. Some key considerations include: Installing an active device