201920162018 FOREWORD I am happy to note that the Safety Department of Central Railway is bringing out a revised edition of the Zonal Disaster Management Plan of Central Railway for the year 2019. Earlier, a ‘Disaster’ on the Railway meant only a serious train accident. The situation has now changed with the promulgation of Disaster Management Act in the year 2005. Under this act, the word ‘Disaster’ includes natural calamities like earthquake, floods, etc., and also man- made disasters like terrorist acts through bomb blasts, chemical, nuclear and biological disasters. Basically, a ‘Disaster’ is a situation which is beyond the coping capacity of Railways and would require large scale assistance from other agencies. Arising out of DM Act, Government of India has formed a National Crisis Management Committee (NCMC). Thus, Central Management Groups (CMG’s) have been formed in each Ministry, including Railway Ministry, under NCMC. An Integrated Operation Centre (IOC) has been opened in the Ministry of Home Affairs (MHA) to handle disaster situation 24 x 7. All concerned Ministries/Departments/Organisations/Agencies will report events to IOC. This Zonal Disaster Management Plan includes brief particulars of these Committees/Groups. A new training methodology and schedule decided by the Board is also included in this Disaster Management plan which will be helpful to strengthen and revamp the Training on Disaster Management being imparted to several tiers of railway officials through Railway Training Institutes. This Plan provides for a structured means of response to any accident or calamity that involves the Railways and ensures that resources of State Administration, National Disaster Response Force and others quickly become available for deployment. I earnestly hope that Officers and staff will familiarise themselves with the information and guidelines provided in this Plan so that they can be able to handle all type of Disaster on the Railway correctly, efficiently and effectively. (A.K.Gupta) General Manager Central Railway INTRODUCTION With the enactment of Disaster Management Act-2005, the DM philosophy gives more emphasis on Prevention and Mitigation of a disaster. This updated Zonal Disaster Management Plan - 2019 of Central Railway has been intended to prepare the Railway personnel to respond effectively in case of a disaster. The Plan attempts to:- • Prevent all avoidable loss of life; • Expedite Rescue, Relief and Restoration; • Minimise human agony; • Protect Railway’s property and that of its users; • Preserve clues and evidence in case of a Railway accident; • Ensure due care of the dead, injured and their relatives; Sharing of information and resources is of paramount importance to overcome the perils of a disaster. Accordingly, we have updated the lists of resources available with, and contact numbers of key personnel of neighbouring Railways, Civil & Military authorities, NGO’s and key private organisation. Media management, and technical know-how to handle Fire and other Natural calamities such as Cyclones, Floods/Breaches, and Earthquakes, etc., have also been covered briefly in this Plan. This booklet has been designed to make all concerned Railway officials aware of their duties and responsibilities and to help them to promptly plan their action in time. Suggestions for making further improvement would be welcome. (Prakash Butani) Chief Safety Officer Mobile No.8828110730 ZONAL DISASTER MANAGEMENT PLAN – 2019 AT A GLANCE Heading Chapter Subject No. Introduction 1 Definition, Types, Levels & Declaration of disaster, Golden hour, Syndrome, Three Different Phases of Disaster Response. 2 Availability of Resources on train and nearby locations including non-railway resources Preparedness 3 ARME/ART with 140-T crane/Road ART & Tool Vans. 4 Instant Action Team – Train Crew 5 First Responders – SM, GK, Keyman 6 Intimation of accidents, ordering of relief trains, Officers to proceed to site 7 Rushing relief trains and setting up of Co-ordination Centres at Divisional/Zonal HQ. Response 8 Assistance from adjoining divisions/zones. 9 Assistance from Defence & Para Military Forces . 10 Assistance from NDRF 11 Assistance from State Governments 12 Plan – I Site Management 13 Plan – II 14 Plan – III 15 Passenger Care 16 Media Management Fire & Other Accidents 17 Training & Mock drill 18 Check List 19 For Officers and Supervisors – DOs & DON’Ts First Aid 20 Disaster Management 21 Extract of Disaster Management Act (DMA) -2005 Act-2005 Annexures 1 to 20 Flow Chart Crisis Information Flow Chart Formats For reporting accidents System Maps C.Rly. and Divisions Location Map of C.Rly. and adjoining Rly. ARTs/ARMEs CONTENTS Page Nos. FOREWORD INTRODUCTION ABBREVIATIONS USED 1-4 TERMS OF REFERENCE 5-6 Chapter 1 DISASTERS – AN INTRODUCTION 1.0 Definition 7 1.1 Types of Disaster causing interruption to train services 7 1.2 Levels of Disaster causing interruption to train services 8 1.3 Declaration of a Railway accident/situation as a Disaster 8 1.4 Golden Hour 9 1.5 Service roads 9 1.6 Disaster Syndrome 9 1.7 Three Different Phases of Disaster Response 9-10 Chapter 2 PREPAREDNESS- AVAILABILITY OF RESOURCES ON TRAIN & NEARBY LOCATIONS INCLUDING NON- ERAILWAY 2.0 Introduction 11 2.1 Resource Unit- I - On train; Nearby locations 11-12 2.2 Resource Unit- II - ARME; ART 11 2.3 Resource Unit- III - ARME, ART with adjoining Division/Zone 12 2.4 Resource Unit- IV - Non-Railway resources 12-13 Chapter 3 PREPAREDNESS – ARMEs/ARTs 3.0 Accident Relief Medical Equipment Van 14 3.1 Accident Relief Train 14-20 3.2 ART/ARME/MFD of adjacent zones 21 3.3 List of tunnels and location of ART/ARME/MFD on either sides 22-25 Chapter 4 RESPONSE – INSTANT ACTION TEAM 4.0 Instant Action Team (IAT) 26 (i) Page Nos. 4.1 Instant Action Team composition 26 4.2 Pre-accident checklist of preparation of Members of Instant Action Team 26 4.3 Duties of Guard, Driver, Train Superintendent/Travelling Ticket 26-28 Examiner, AC Mechanic/Attendant and RPF/GRP Staff 4.4 Railway staff travelling on the accident affected train 29 4.5 Duties of Site Officer- Immediately after the accident 29 4.6 Formation of Group comprising members of Instant Action Team 30 4.7 Duties of on board Railway staff immediately after the accident 30 4.8 Duties of members of Instant Action Team – Till arrival of Divisional 31 Officers 4.9 Duties of Instant Action Team – In case of fire 32 4.10 Duties of Site Officer – Till arrival of Divisional Officers 32-33 Chapter 5 RESPONSE – FIRST RESPONDERS 5.0 Duties of First Responders – Railway staff 34-37 5.1 Help to be sought from Local people 37-38 Chapter 6 RESPONSE – INTIMATION OF ACCIDENTS, ORDERING OF RELIEF TRAINS, OFFICERS OF DIVISION & HEAD QUARTER – TO PROCEED TO SITE 6.0 General 1. Intimation of Accident – Divisional Control Office 39 2. Intimation of Accident – Railway Doctors 40 3. Intimation of Accident – Head Quarter’s Emergency Control Office 40-41 4. Informing Non-Railway Official by the Division 41-42 5. Divisional Officers required to go to site 42 6. Supervisors required to go to site 42 7. Head Quarter’s Officers required to go to site 43 6.1 Operating Department 43 6.2 Safety Department 44 6.3 Public Relations 44 6.4 Medical Department 44 1. Formation of two teams 44 2. Duties of Team ‘A’ 44 (ii) Page Nos. 3. Duties of Team ‘B’ 44-45 6.5 Commercial Department 45 1. Transportation of men and material to accident site 45-46 2. Helpline Enquiry Booths at stations 46 a) General 46-47 b) Accident details to be available 47 c) Information regarding running of trains 47-48 d) Refunds 48 6.6 Mechanical Department 48-49 6.7 Security Department 49-50 6.8 Electrical Department 50 6.9 Signal & Telecommunication Department 50-53 6.10 Engineering Department 53-54 6.11 Hiring of Helicopter 54 Chapter 7 RESPONSE – RUSHING OF RELIEF TRAINS AND SETTING UP OF CO-ORDINATION CENTRES 7.0 General 55 7.1 Rushing of ARMEs & ARTs to accident site 55 7.2 Diversion, Regulation, Short termination, Cancellation and 55-56 Rescheduling of Mail/Express/Passenger trains 7.3 Running of Special trains 56-57 7.4 Sequence of movement of ARMEs and ARTs into the accident affected 57-58 block section 7.5 Setting up of Emergency Cells in Divisions 58-59 7.6 Setting up of Disaster Management Cell and Emergency Cells in Head 59-60 Quarter 7.7 Manning of Divisional/Head Quarters’ Emergency Cells in shift duty 60-61 7.8 Liaison with Railway Board 61 7.9 Duties of Additional Divisional Railway Manager 62 Chapter 8 RESPONSE – ASSISTANCE FROM ADJOINING DIVISIONS /ZONES 8.0 Necessity of assistance from adjoining Divisions/Zones 63 8.1 Assessment of assistance from adjoining Divisions/Zones 63 8.2 Scale of assistance from adjoining Divisions/Zones 63-64 (iii) Page Nos. 8.3 Departmental assistance from adjoining Divisions/Zones 64 Chapter 9 RESPONSE - ASSISTANCE FROM DEFENCE & PARA- MILITARY FORCES 9.0 Assistance from Defence & Para Military Forces 65 9.1 Air Force/Army/Navy Assistance 65 Chapter 10 RESPONSE - ASSISTANCE FROM NATIONAL DISASTER 66-69 RESPONSE FORCE (NDRF) Chapter 11 RESPONSE - ASSISTANCE FROM STATE GOVERNMENTS 11.0 Introduction 70 11.1 Relief Commissioners 70 11.2 District Level Relief Commissioners 70 11.3 NGOs 70 Chapter 12 SITE MANAGEMENT PLAN – I 12.0 Introduction 71 12.1 Main Site Office (MSO) 71-72 12.2 Site Office (SO) 72-73 12.3 Passenger Assistance Centre (PAC) 73 1. Need for setting up of Passenger Assistance Centre 73 2. Formalities required to be completed by relatives of passengers 73-74 3. Problems encountered by relatives 74 4. Passenger Assistance Centre (PAC): Details 74-75 12.4 First Aid Posts 75-76 12.5 Setting up of MSO, SO and PAC 76 12.6 Collection and Dissemination of Information- Channels of 76-77 Communication Chapter 13 SITE MANAGEMENT PLAN – II 13.0 Introduction 78 13.1 Members of the Disaster Management Team 78-79 (iv) Page Nos.