Administration de la Navigation Aérienne (ANA) ANA ANNUAL REPORT 2016 - 2017 Edition: 1.0 August 2017 Administration de la Navigation Aérienne (ANA) 2 ANNUAL REPORT 2016 - 2017 Page left blank Edition 1.0 Administration de la Navigation Aérienne (ANA) 4 ANNUAL REPORT 2016 - 2017 Page left blank Edition 1.0 Administration de la Navigation Aérienne (ANA) 5 ANNUAL REPORT 2016 - 2017 TABLE OF CONTENTS TABLE OF CONTENTS .......................................................................................................................... 5 EXECUTIVE SUMMARY ....................................................................................................................... 10 PERFORMANCE 2016 ......................................................................................................................... 12 PERFORMANCE FRAMEWORK ......................................................................................................... 12 ANS RESULTS 2016 ............................................................................................................................ 12 SAFETY PERFORMANCE ................................................................................................................... 16 EU SAFETY PERFORMANCE INDICATORS & TARGETS .............................................................................. 16 SAFETY WORK ...................................................................................................................................... 17 ANNUAL SAFETY PLAN .......................................................................................................................... 17 ESSIP - SAFETY OBJECTIVES ACHIEVEMENTS IN THE 2016 REPORTING CYCLE ....................................... 18 EFFORTS TO INCREASE SAFETY COMPETENCE AND PERFORMANCE ......................................................... 18 ATC PERFORMANCE .......................................................................................................................... 20 STRATEGIC INITIATIVES AND PROJECTS .................................................................................................. 20 SAFETY KPI (SAF) - ATM GROUND ...................................................................................................... 20 CAPACITY (CAP).................................................................................................................................. 21 AIRPORT DELAY (TAXI-OUT-TIME) .......................................................................................................... 21 CAP & ENVIRONMENT (ENV) ............................................................................................................... 21 COMPETENCE & TRAINING – COMMON PI 1 ............................................................................................ 22 ESSIP ATC OBJECTIVE ACHIEVEMENTS ............................................................................................... 22 CNS PERFORMANCE .......................................................................................................................... 24 SUR INTEROPERABILITY (IOP) ............................................................................................................. 24 CNS SAFETY CRITICAL EQUIPMENT ....................................................................................................... 25 TRAINING & STAKEHOLDER MANAGEMENT .............................................................................................. 27 ESSIP 2015 – CNS OBJECTIVES ......................................................................................................... 27 CNS STRATEGIC INITIATIVES ................................................................................................................ 29 MET PERFORMANCE .......................................................................................................................... 30 AERONAUTICAL MET ............................................................................................................................ 30 AERONAUTICAL MET COOPERATION ..................................................................................................... 30 GENERAL MET SERVICES ..................................................................................................................... 30 COMMON PI 1.1 & 1.2 – STAFF COMPETENCE........................................................................................ 31 MET STRATEGIC INITIATIVES ................................................................................................................ 31 AIS - AERONAUTICAL INFORMATION SERVICE ............................................................................. 33 2016 – 2017 ACTIVITIES & PROJECTS ................................................................................................... 33 KPI PERFORMANCE.............................................................................................................................. 33 AIS ESSIP ACHIEVEMENTS 2016 ......................................................................................................... 34 AIS - STRATEGIC INITIATIVES ................................................................................................................. 35 AER - AERODROME SERVICES ......................................................................................................... 37 NEW FRAMEWORK FOR ANA - AER....................................................................................................... 37 OVERVIEW OF AER WORK PACKAGES ................................................................................................... 37 RWY AND TWY PROJECTS & ACTIVITIES ............................................................................................... 37 AER KPI PERFORMANCE ..................................................................................................................... 38 AERODROME CERTIFICATION WORK ....................................................................................................... 40 ANA ACTIVITIES IN THE STEERING GROUP ............................................................................................. 40 AER STAFF COMPETENCE (COMMON PI 1) ............................................................................................. 40 ESSIP PERFORMANCE ......................................................................................................................... 41 STRATEGIC INITIATIVES IN AER ............................................................................................................. 41 Edition 1.0 Administration de la Navigation Aérienne (ANA) 6 ANNUAL REPORT 2016 - 2017 ELE - ELECTRO – TECHNICAL SERVICE ......................................................................................... 42 KPI 11 – AVAILABILITY OF SAFETY CRITICAL EQUIPMENT ......................................................................... 42 ELE STRATEGIC INITIATIVES ................................................................................................................. 44 SIS – FIRE BRIGADE & RESCUE SERVICE ...................................................................................... 46 REGULATION RELATED ACTIVITIES ......................................................................................................... 46 KPI 17 – PERFORMANCE RESULTS ........................................................................................................ 46 PROJECT MANAGEMENT IN OPERATIONS & INFRASTRUCTURE ............................................... 49 PROJECT MANAGEMENT (PM) .............................................................................................................. 49 PROGRAMME MANAGEMENT ................................................................................................................. 49 PROGRAM & PM PROCESS IMPROVEMENTS ........................................................................................... 49 PMO ACHIEVEMENTS IN KPI 19 ............................................................................................................ 50 FINANCE PLANNING & EXECUTION ......................................................................................................... 50 ANA - PROJECT OVERVIEW AND STATUS ............................................................................................... 51 REPLACEMENT INCREASE RELIABILITY, REDUNDANCY, IOP .................................................................... 53 QUALITY MANAGEMENT .................................................................................................................... 55 ANA QM FRAMEWORK ......................................................................................................................... 55 PERFORMANCE & MANAGEMENT PROCESSES ......................................................................................... 55 KPI 17 - RESULTS IN QM 2016-17 ....................................................................................................... 55 COMMON PIS ....................................................................................................................................... 57 STRATEGIC KPI – KPA MAPPING .......................................................................................................... 57 OTHER ANA SERVICES .....................................................................................................................