Software Announcement July 18, 2006 IBM Tivoli Composite Application Manager for J2EE Operations V6.0 and for Internet Service Monitoring V6.0 help monitor the health, availability, and security of business applications Overview Key features of these monitoring products: At a glance Two powerful monitoring products, • IBM Tivoli Composite Application Help proactively monitor IBM Tivoli Composite Application Manager for J2EE Operations V6.0 performance thresholds for Manager for J2EE Operations V6.0 and IBM Tivoli Composite changes in status and IBM Tivoli Composite Application Manager for Internet • Send alerts about potential Application Manager for Internet Service Monitoring V6.0, are problems before brownouts and Service Monitoring V6.0 offer designed to provide real-time outages affect users benefits that help: intelligence and historical trending • on the health, availability, and • Deliver automated action for Increase operational efficiency security of critical business preemptive problem resolution − Training is minimized as the applications. End-to-end visibility products do not require from multiple points of reference can Key prerequisites programming expertise help you quickly isolate the source − Products are highly scalable of application and service problems, Refer to the Software requirements and can help manage large and take rapid corrective action. section. environments Monitoring simulated transactions, − Automated troubleshooting usage, applications, security, and helps deliver fast time-to-resolution other resources helps provide a Program number • foundation for tracking service Achieve rapid return on metrics and responding to changing For details, refer to the Program investment − service thresholds. number section in this Products deploy quickly and announcement. easily IBM Tivoli Composite Application − Heterogeneous Manager for J2EE Operations V6.0 Planned availability dates environments support helps helps monitor the health and you manage a complex mix performance of IBM WebSphere • July 21, 2006: Electronic of tools and BEA WebLogic applications. It software delivery • Improve customer satisfaction − Developing application and is designed to measure • hard-to-access, application-specific August 31, 2006: Media service problems can be metrics from within the application. detected before they result Thresholds can be predefined to help in brownouts and blackouts alert administrators of problems • Enhance service visibility before they occur and metrics − Operators can discern the collected can be diagnosed to help service and business-level troubleshoot problems. impact of events − Users gain the IBM Tivoli Composite Application cross-platform visibility and Manager for Internet Service impact analysis capabilities Monitoring V6.0 is designed to needed to help prioritize monitor the availability, response response and improve time, and usability of Internet service availability applications. It can simulate user transactions and is designed to provide user-side performance and availability metrics by acting like a customer, end user, or other system. Metrics can be used to report on real-time service levels based on actual delivered services to the end user. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AP06-0167 • Increase the productivity of users and reduce training AP Announcement countries requirements AP distribution • Minimize time spent looking for causes of slow performance Announcement Country/Region Announced date • Equip operations to effectively manage performance across various components, which can result in Asean * Yes 7/18/06 improved staff productivity and operational efficiency Australia Yes 7/18/06 Hong Kong Yes 7/18/06 • Predict and quickly resolve situations impacting PRC Yes 7/18/06 Macao Yes 7/18/06 availability Taiwan Yes 7/18/06 Korea Yes 7/18/06 IBM Tivoli Composite Application Manager for J2EE Japan Yes 7/18/06 Operations V6.0 includes the following application server New Zealand Yes 7/18/06 monitors to help monitor the availability and performance of applications. * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Nepal, Indonesia, Malaysia, Philippines, Singapore, Thailand, Laos, Cambodia, Vietnam BEA WebLogic — The BEA WebLogic monitor provides out-of-the-box metrics to help monitor the health and performance of BEA WebLogic applications. This includes critical information on Enterprise Java Beans (EJB), Java Description Database Connection (JDBC) pools, Java Messaging Services (JMS), execution queues, and servlets. Business enterprises continue to grow in complexity and IBM WebSphere — The IBM WebSphere monitor provides scale with an ever-increasing mix of next-generation, old, out-of-the-box metrics to help monitor the health and and homegrown technology that must be managed. Add performance of IBM WebSphere applications. It utilizes to this the web of interdependent application, system, a servlet that loads on the target WebSphere server. The network, mainframe, security, and other infrastructure servlet helps gather performance data by interrogating resources, and pinpointing the cause of application the WebSphere performance monitoring infrastructure problems becomes an even greater challenge. Effective and transfers this data to the subagent in XML format via insight into true application health is needed. IBM Tivoli HTTP. Composite Application Manager for J2EE Operations V6.0 and IBM Tivoli Composite Application Manager for IBM Tivoli Composite Application Manager for Internet Internet Service Monitoring V6.0 can help answer the Service Monitoring V6.0 following questions that you should ask about your business enterprise: IBM Tivoli Composite Application Manager for Internet Service Monitoring V6.0 has the capability for • Can application health be accessed from multiple out-of-the-box integration with the former Micromuse points of reference? Netcool OMNIbus ObjectServer, to help provide • Do I have insight into my customer′s experience? operational consolidation management. The Netcool OMNIbus ObjectServer helps provide a single IBM Tivoli Composite Application Manager for J2EE management infrastructure for network and enterprise Operations V6.0 faults and events. In addition, the former Micromuse Netcool Service Monitor Reporter can help provide IBM Tivoli Composite Application Manager for J2EE centralized, integrated reporting in support of IBM Tivoli Operations V6.0 is designed to provide detailed Composite Application Manager for Internet Service information and database monitoring on specific Monitoring V6.0. Response times and key performance applications. A variety of metrics that reflect application indicators can be reported for the monitored protocols in performance can be monitored, and resolution policies a consolidated view. and procedures can be suggested to help repair problems. This can help IT personnel quickly troubleshoot IBM Tivoli Composite Application Manager for Internet and resolve problems, and ensure applications are Service Monitoring V6.0 helps monitor complete available and running smoothly. end-to-end transactions and a wide range of business services, including most browser-based and client-server IBM Tivoli Composite Application Manager for J2EE applications and systems. It includes a highly scalable Operations V6.0 can integrate with consolidated suite of monitors, with unique executable rules and operations systems to help collect and send events and property files, that can be distributed to a number of faults, including faults and events that can be delivered points in the business infrastructure to help measure the to the former Micromuse Netcool OMNIbus ObjectServer availability, performance, and content of the business for consolidated management. In addition, IBM Tivoli services. You can apply highly sophisticated Service Composite Application Manager for J2EE Operations V6.0 Level Agreement (SLA) definitions for each monitored can integrate with performance and capacity reporting element using the service level classifications feature for systems, resulting in a solid basic application monitoring expressing matching and detailed service response tool for enterprise IT environments. thresholding. Key benefits of IBM Tivoli Composite Application Real-time user-side transaction monitoring: IBM Tivoli Manager for J2EE Operations V6.0 help: Composite Application Manager for Internet Service • Monitoring V6.0 is designed to provide user-side Speed problem identification to resolution times for monitoring by performing simulated transactions, acting high availability service levels like a customer or end user. Instead of waiting passively • Provide comprehensive problem determination for for alarms, it can proactively log into a Web address, Java 2 Platform Enterprise Edition (J2EE) perform FTP file transfers, and execute Dynamic Host applications Configuration Protocol (DHCP) lookups. Metrics can be used to report on real-time service levels based on actual • Bridge the application development and IT operations delivered services to the end user. IBM Tivoli Composite silos AP06-0167 -2- Application Manager for Internet Service Monitoring V6.0 HTTP Secure Socket Layer (HTTPS) — RFC 1945: The helps answer the following questions: HTTPS monitor helps monitor the availability and response