Shop Delivery Services (P16) Torbay Disability Information Service Torbay and South Devon NHS Foundation Trust 4th Floor, Union House Union Street Torquay TQ1 3YA Tel: 0300 456 8373 Email: [email protected] 0 P16 – May 2021 This is a controlled document. It should not be altered in any way without the express permission of the author or their representative. On receipt of a new version, please destroy all previous versions. Document Information Date of Issue: May 2021 Next Review May 2022 Date: Version: 1 Last Review May 2021 Date: Author: Christine Evenden, Disability Information Service Directorate: Operations Important: Please ensure that you are using the latest version of this information sheet. To check this, go to our information sheets page on the Trust website at www.torbayandsouthdevon.nhs.uk/disinfosheets or call the Disability Information Service on 0300 456 8373. 1 P16 – May 2021 Contents Subject Page About this Sheet 3 Further Support 4 Online Shop Delivery Services serving all Torbay 5 Shop Delivery Services - Paignton and Brixham 12 Shop Delivery Services - Torquay 15 Prescription Delivery Services 17 Other Titles in this Series 19 Torbay Disability Information Service 20 Feedback Sheet 21 2 P16 – May 2021 About this information sheet This is one of a series of regularly updated local information sheets that aim to meet the most common information needs of people with disabilities and carers in Torbay. Where possible, we try to keep our information up to date. However, we cannot guarantee that all of our information is constantly up to date - details change often and there may be changes to services of which we are not aware. If you know of a change to any of the services listed please advise us of this so that we can amend the details. The information should be used as a guide only, as it may not cover all the organisations that can help with your needs. Torbay Disability Information Service (part of Torbay and South Devon NHS Foundation Trust) cannot guarantee the accuracy of the information or the quality of service provided by the organisations. No liability can be accepted for loss, damage, or injury arising out of any contract made by a private individual with any of the organisations listed. Details change often, so please make sure you are using the current edition. Latest copies of the sheets are published on the following website page: www.torbayandsouthdevon.nhs.uk/disinfosheets If you do not have Internet access, you can ask for single copies from our office. A full list of our other information sheet titles can be found at the end of this sheet. Information can be made available in other formats and languages. Please let us know what your needs are. Torbay Disability Information Service 4th Floor, Union House Union Street Torquay TQ1 3YA Telephone: 0300 456 8373 Email: [email protected] 3 P16 – May 2021 Further Support For information and advice about further support, please contact Torbay Adult Social Care Services on (01803) 219700 to discuss your concerns. If you live outside Torbay contact Care Direct on 0345 155 1007. The Care Act 2014 Please be aware that the rules about getting and paying for social care started to change with the introduction of the Care Act in April 2015. To find out more about the Care Act and how it may affect you, please refer to the following Care Act pages on our Trust’s website: www.torbayandsouthdevon.nhs.uk/about-us/care-act - these include a link to Independent Age’s information about getting help with your care needs. You can also call us on 0300 456 8373 to request further information. 4 P16 – May 2021 Online Shop Delivery Services serving all of Torbay This section gives details of online grocery shopping and home delivery services. NB. Some of these stores accept orders by phone as well as online. Name of Address Contact Name Details of Service Store Telephone No. Asda Website: 0800 952 0101 Supermarket online www.asda.com shopping and home delivery service. Also offers a click and collect service. Area: Nationwide. Deliveries: Daily delivery service. Minimum order: £40. For orders below the minimum spend a minimum basket charge applies. Delivery Hut Website: Matthew Towler Online grocery delivery www.thedeliveryhut. service offering a wide co.uk 07727 412422 range of groceries as well (daytime) as alcohol, tobacco, Email: 07402 271876 newspapers and matt.deliveryhut@ (evening) magazines. gmail.com Opening times: Area: Monday to Torbay and South Devon Saturday 8.00 am - 10.30 pm, Deliveries: Sunday 8.00 am Daily delivery service. - 2.00 pm. Order before closing time for same day delivery. Delivery charge of £3.99. Delivery free on orders over £100. Minimum order: £15 for Torbay and £25 if outside of Torbay. Online payment preferred but payments by phone also accepted. 5 P16 – May 2021 Name of Address Contact Name Details of Service Store Telephone No. Devon Fresh Longpark (01803) 617969 Local fresh vegetables, Newton Road salads and fruit as well as Torquay other products such as TQ2 7AL bread, dairy, eggs and herbs can be ordered Website: online (orders by phone are www.devonfresh.com not currently accepted). Card payments only at the Email: time of placing an order. devon.fresh@fhmann. co.uk Area: Torbay, TQ12 and TQ14 post code areas. May also be able to deliver to nearby areas. Deliveries: Free on orders of more than £10. Deliveries can usually be arranged on days and times to suit customer. Order by 5.00 pm for delivery on the next working day (if a delivery slot is available). Eversfield Ellacott (01837) 871400 Offers fresh organic Organic Bratton Clovelly produce, including organic (including Okehampton meat from local farms, Well Hung EX20 4LB fresh fruit and vegetables, Meat Co.) dairy products and wild Websites: fish. www.eversfieldorganic.co.uk Email: Area: Nationwide. [email protected]. uk Deliveries: Delivers free to local areas (including Torbay on Fridays). Order by 10 am on Wednesday for a Friday delivery. Minimum order spend of £40.00. 6 P16 – May 2021 Name of Address Contact Name Details of Service Store Telephone No. Iceland Website: 0800 328 0800 Supermarket online www.iceland.co.uk shopping and home delivery service (from shop). Area: Nationwide. Delivers to many post code areas, including Torbay. Deliveries: Online shopping Minimum order value of £25.00. Free delivery on all orders of over £35.00. Delivery charge of £2 per delivery applies for orders below £35.00. Order up to 11 pm the day before for next day delivery (subject to availability). Payment must be made by card. Shop in store Free same day delivery on all spends over £25.00. Milk & More FREEPOST 0345 606 3606 Fresh milk and groceries, (part of the Milk & More including bread, eggs, tea, Müller UK & coffee, bacon, juice and Ireland Website: biscuits. Group) www.milkandmore.co.uk Area: Nationwide. Deliveries: Free delivery up to 6 days a week (depends on area). No minimum order. Order up to 9.00 pm for next day delivery. Most deliveries made before 7.00 am. Order online or by phone. Payments by direct debit or credit or debit card. Cash or cheque payments may also be accepted. 7 P16 – May 2021 Name of Address Contact Name Details of Service Store Telephone No. Morrisons Website: 0345 611 611 Supermarket online https://groceries. shopping & home delivery morrisons.com service. Also offers click and collect service. Email: Area: Nationwide. Via website Delivers to many post code areas, including Torbay. Deliveries: Minimum order value of £40.00. Delivery charge may vary depending on delivery address, day and time of chosen slot and value of order. All payments must be made by card. Also offers option of Delivery Pass - details on website. Doorstep Delivery Service (daily 8.00 am – 6.00 pm). Customers are able to place orders on the phone for delivery the next day. Minimum of 5 items. Delivery charge: £2.50. Payments by card only. (including contactless). Oakhouse Oakhouse Foods Orderline: A range of general Foods – South West (01392) 907950 groceries, from teabags to Grocery Unit 7 toilet rolls, soup to cereals. Essentials Orchard Court Area: Torbay a rest of Heron Road Devon. Sowton Industrial Estate Deliveries: Free for orders Exeter EX2 7NR over £30 & £1 charge for smaller orders. Minimum order: £10. Able to accept Website: www.oakhousefoods.co.uk cash or cheque on delivery. Also offers delivery of Email: frozen meals (see Meal [email protected] Delivery Services sheet, P14) and homeware. 8 P16 – May 2021 Name of Address Contact Name Details of Service Store Telephone No. Pads and 321 Torquay Tel. Pet supplies – specialises Paws Road, Preston (01803) 463356 in health treatments and Paignton pet food. Also sells a range TQ3 2EY of pet accessories for dogs, cats, fish, birds, rodents, 40 Fore Street small animals and reptiles. St Marychurch Tel. Torquay (01803) 329149 TQ1 4LX Area: Torbay Website: www.padsandpaw Deliveries: storbay.co.uk Local deliveries (Torquay and Paignton) free on any Email: [email protected]. purchase over £10, a £20 uk charge applies for delivery to other areas. Order before 5.30 pm for same day delivery. Riverford Wash Barn (01803) 227227 Organic Farm Produce, Organic Buckfastleigh including fruit, vegetables, Farmers Ltd. Devon salad, meat and dairy TQ11 0JU products. Choice of small, medium or large veg Website: boxes. Fruit, meat and www.riverford.co.uk salad boxes also available. Email: Area: [email protected] Delivers produce from regional farms around the country, including the South Hams. Deliveries: Free weekly deliveries on the set delivery day for your area. No need to order every week – customers can have a delivery as often as suits them.
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