BRISBANE POST EXPO REPORT 2021 PROUDLY SPONSORED BY Join the movement, have your voice heard and make an impact. www.developingauscommunities.com.au 2 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021 PROUDLY EXECUTIVE SPONSORED BY SUMMARY MAJOR SPONSOR The Disability Service Provider and Participant Connection Expo 2021 Presented by Afford was held at the Brisbane Expo and Exhibition Centre on Friday, April 30th and Saturday, May 1st, 2021. PLATINUM SPONSOR The Expo provided an environment in which participants, parents, carers and NDIS service providers could connect and engage. More than 170 providers as well as a tailored Concierge service were on hand to help attendees navigate the complexities of the NDIS. With a combined PR and social media reach of over 17.52 million pople, over the two days 3,482 visitors attended the Expo. With 79% of visitors and 73% of exhibitors rating their experience of 8 or above out of 10. GOLD SPONSORS Through our Expo Gala Dinner, we also managed to raise $18,570 for RizeUp and The Tourette Syndrome Association of Australia. Here is a highlight reel from the Brisbane Expo BRISBANE POST EXPO REPORT 3 CREATING A VOICE FOR THE DISABILITY SECTOR! VISION & MISSION Our Vision: For Australia to become the World Leader in Disability Services Our Mission: Provide a voice for the sector, increase professional standards and bring people together to talk about the most pressing issues in our sector to deliver solutions! We’ll achieve this by providing world class expos, conferences and professional development to ensure Service Providers and Carers deliver the highest levels of service to NDIS Participants. Combining our 50+ years’ experience in the Disability and Training sectors, the Developing Australian Communities (DAC) team are simplifying the complex nature of NDIS. Through our large expos and conferences, Participants will receive the right information from the right Provider at the right time so they can make informed decisions. MEET THE TEAM Together, we’re passionately committed to raising the bar of the Disability Sector so it’s one all Aussies can be proud of! River Night Mike Clark Alma Clark CO-FOUNDER CO-FOUNDER SENIOR NATIONAL ACCOUNTS MANAGER River has a 26+ year legacy of Mike has a 17-year history of running With a passion for guiding others to implementing change at the highest events and training companies to over make meaningful decisions, Alma is a levels of Disability and Community 50,000 people in over 4 continents. world-class professional and supports Services Sectors. DAC’s clients to the highest levels. 4 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021 Catherine Jenkins Rachelle King Kaye Learoyd-Hamilton SENIOR NATIONAL ACCOUNTS MANAGER NATIONAL EVENTS MANAGER HEAD OF CONCIERGE TEAM Has built a career of serving others Has an extensive career running large With years of experience, Kaye is and has a passion for inspiring them conferences and events for some of passionate about supporting people to to make the most of their talents. Australia’s biggest brands. get their NDIS questions answered. Catherine too serves DAC’s clients to the highest levels. BRISBANE POST EXPO REPORT 5 CREATING A VOICE FOR THE DISABILITY SECTOR! EXPO FEATURES Free Concierge - NDIS Skilled Support Staff On Hand Each Day Our team of concierge staff supported exhibitors and participants throughout both days, answering questions and offering guidance and support to attendees. Concierge staff ensured that Exhibitors attracted consistent, relevant connections. Exhibitors and Displays from Service Providers The Expo featured up to 172 exhibitors, with a focus on resources, equipment, and therapeutic services. The wide range of service providers attracted a large number of attendees, giving exhibitors the opportunity to meet and acquire potential clients. Connection Sessions with Service Providers Our online booking system allowed attendees to book one-on-one meetings with exhibitors so they could have personal conversations and offer solutions throughout the Expo. Private meeting spaces were provided, offering a safe setting for 30-minute face-to-face meetings. EXPO Magazine Our magazine contained 60 of Queensland’s leading NDIS Providers showcasing their specialities in a mixture of 1/4, half and, full and double page ads. The magazine is a key feature of the Expos as each visitor is given one and it demonstrates the depth and breadth of providers from each region. Any additional magazines left over are given to Local Area Coordinators to hand out for local distribution across the year. 6 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021 CATERING 23 24 25 26 27 28 29 30 31 32 33 34 35 41 42 43 44 45 46 47 49 50 51 52 53 54 121 119 117 115 22 184 183 257 256 156 SEATING 55 120 118 116 114 ENT’ ZONE 231 230 21 185A 185B 88 87 259 258 56 CONCIERGE 20 122 229 228 ZONE 86 85 57 261 260 19 186 227 226 157 58 84 83 18 263 262 188 187 ENT’ ZONE 130 131 59 225 224 17 112 82 81 265 264 189 164 60 PLAN BRISBANE EXPOFLOOR 161 128 129 16 SEATING 109 108 ENT’ ZONE 163 134 135 61 15 136 137 107 106 62 14 271 269 267 197 196 266 SEATING 155 154 138 139 63 158 13 272 270 268 199 198 153 152 64 169 77 12 65 180 105 11 CONCIERGE 66 151 149 147 104 97 10 ZONE ENT’ ZONE 67 150 148 146 103 9 68 8 250 179 178 170 ENT’ SEATING 69 207 SEATING ZONE 7 141 177 176 98 70 6 145 142 143 102 274 101 71 175 174 144 BRISBANE POSTEXPO REPORT TOILETS TOILETS EXIT ENTRY TOILETS TOILETS 7 MERIVALE STREET CREATING A VOICE FOR THE DISABILITY SECTOR! OUR SPONSORS MAJOR NAMING SPONSOR AFFORD www.afford.com.au The Australian Foundation for Disability (Afford) is trusted by thousands of people to provide disability support that inspires and enriches lives every day. Afford provides this support under the National Disability Insurance Scheme (NDIS) and is a Registered Provider under the Scheme. We support our clients, their families and carers – in many unique ways that give them the opportunity to explore their interests, do what they love and live comfortably. We are one of Australia’s longest serving disability service providers, dedicated to helping people with disabilities live an empowered life. We encourage our clients to discover new life experiences, work options and embrace social and balanced lifestyles. Afford is not your typical not-for-profit; we are savvy, innovative, fast-paced and beaming with pride for the work we do. Afford are proud leaders in our field and have fostered a reputation for best- practice approaches to service delivery under the NDIS. The Afford difference is not only our relentless commitment to delivering the highest quality support on offer in the disability sector but that at Afford, we genuinely care. PLATINUM SPONSOR TREVENA GLEN www.trevenaglen.com.au Trevena Glen Farm is “Brisbane’s Best Family Farm Experience” and we love to help friends and family connect in a fun and safe place. The farm was established back in 1985 with the local school helping the farm get started by being our very first “customers”. The farm is currently owned and operated by Katie & Lindsay, Liz & Alan. Our journey started over a Sunday lunch when it was suggested… “Hey why don’t we pop out and have a look at this place?”. After the visit three of the current owners saw the potential in the property and one (yes, there’s always one) saw their “to do list” for the next 5-10 years! (haha). Over the years we have welcomed various staff to the TG team and thanks to them the farm has continued to grow and get better every year! 8 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021 GOLD SPONSORS BED & MATTRESS STUDIO www.bedandmattressstudio.com.au Our independent status allows us to partner with a variety of proven leading Australian brands. This gives us the freedom to rapidly evolve with technology and quality standards. Our ability to walk on the production floor allows us to hold our manufacturers to a higher standard. REAL COMMUNITY SERVICES www.realcommunityservices.com.au Real Community Services (RCS) was established in January 2006 and now provides thousands of personal support hours per week to hundreds of people with disability, acquired brain injury or neurological conditions by focusing on empowering and improving their lifestyles. REFOCUS www.refocus.org.au REFOCUS was founded in 2010 to specialise in providing services for Aboriginal and Torres Strait Islander families and communities. Our main focus is our children and ensuring that they and their parents receive needed services to assist in creating resilient, safe and happy environments. MY GOLD COAST CARE GROUP www.mygoldcoastcaregroup.com.au My Gold Coast Care Group provides disability and mental health services to support you to live safely and comfortably at your home, participate in your community and explore option available. Our vision is simple, seeing the world as a place where together we can fill it with blessings. ONE GOOD* DAY www.onegoodday.com.au One Good* Day is the leader in advocacy, peer mentorship and Psychosocial Recovery Coaching. We are building something special. We are focused on building relationships that can lead to positive change. Through zero judgement we build trust and take the hassle out of getting you the supports you need. BRISBANE POST EXPO REPORT 9 10 DISABILITY SERVICE PROVIDER & PARTICIPANT CONNECTION EXPO 2021 CHECK OUT MORE PHOTOS BRISBANE POST EXPO REPORT 11 RESULTS MARKETING CAMPAIGN The DAC Marketing team launched a comprehensive marketing campaign to increase awareness of the expo and encourage NDIS participants to register for a ticket to the event.