Annual Report 2014 MainRoads2014-AnnualReport-FINAL.indd 1 16/09/2014 11:01:21 AM Year in review See a snapshot of our performance and an overview of where to next. Our leaders Get an insight into the people leading Main Roads. Our operational performance Look at the services we provide the community through each of our Welcome to Programs. A FEW WORDS OUR REPORT IN OUR REPORT IN Our business activities our 2013-14 See our approach to the various support services we provide. Annual and Governance Understand our approach to the ethical, responsible and considered Sustainability management of our people and our business. Report This report provides an insight into our operational, fi nancial and business performance and showcases how in line with our Corporate Governance framework, we aim to optimise performance, regulate compliance and deliver value to our customers and stakeholders. Our commitment to best practice reporting To o er your comments or ask a question, please continues as we govern our report in accordance contact the Manager Business Performance and with the principles of the Global Reporting Initiative Sustainability by: (GRI). This year, we have transitioned from GRI Phone: 138 138 3.0 to GRI 4.0 with a focus on materiality, context, Web: www.mainroads.wa.gov.au inclusiveness and completeness. and click on Contact Us In line with the new process of reporting, GRI no Mail: Write to us at longer undertake a check of our content and as Main Roads, Western Australia, such we will explore seeking assurance for future PO Box 6202, East Perth WA 6892 reports. For our full disclosure of GRI indicators please visit our website As part of our continuous improvement approach, we welcome feedback or suggestions you may have about this report. UAL REPO NN R 2 A T 2014 MAIN ROADS WESTERN AUSTRALIA MainRoads2014-AnnualReport-FINAL.indd 2 16/09/2014 11:01:30 AM Graham Farmer Freeway Northbridge Tunnel Online Annual Report As only limited copies of the Annual Report are produced, you may access the report online on our website in the About Main Roads, Publication section. Statement of Compliance To the Honourable Dean Nalder BBus, GradDip (AppFin&Inv) MLA Minister for Transport; Finance In accordance with Section 63 of the Financial Management Act 2006, we hereby submit for your information and presentation to Parliament the Annual Report of the Commissioner of Main Roads for the year ended 30 June 2014. The Annual Report has been prepared in accordance with the provisions of the Financial Management Act 2006. Steve Troughton Reece Waldock Managing Director of Main Roads Commissioner of Main Roads 22 August 2014 22 August 2014 UAL REPO NN R A T 3 MAIN ROADS WESTERN AUSTRALIA 2014 MainRoads2014-AnnualReport-FINAL.indd 3 16/09/2014 11:01:39 AM NorthLink WA Esperance Planning studies have been Port Access completed and a design concept is underway on the $1.12 billion Corridor project which will improve freight e ciency, capacity and amenity for residents and tourists. Improved access and connections will help position Esperance as a competitive player in the import/export 2014 market. highlights The fi rst intersection in WA to have Point roundabout metering – queue lengths have reduced by approximately 700 Lewis metres. AL REP Roundabout U O NN R 4 A T 2014 MAIN ROADS WESTERN AUSTRALIA MainRoads2014-AnnualReport-FINAL.indd 4 16/09/2014 11:01:39 AM Our Perth_Tra c twitter account reached 20,000 Twitter followers, the most of any State government agency. Launched in 2013, the Program involves a wide range of projects designed to target known congestion hotspots across the 2014 Perth Metropolitan area to help Keep highlights Perth Moving. Right T r a c Move Congestion Perth App Management Drawing on a direct feed from Main Roads Program tra c and incident information, the new real time tra c information app was launched in January at our Tra c Operations Centre. UAL REPO NN R A T 5 MAIN ROADS WESTERN AUSTRALIA 2014 MainRoads2014-AnnualReport-FINAL.indd 5 16/09/2014 11:01:39 AM About Us 4 We are one of the largest geographically spread road agencies in the world. Responsible for an area of more than 2.8 million square 7 kilometres and managing assets valued at over $43 billion, we support the needs of all road users across the State by working closely with our Portfolio partners and Local Governments in planning, building and maintaining an 1 integrated and e cient world class road transport network. Region Area Covered Population State Roads 6 (Thousand (Thousand) (km) 2 km2) 1 Gascoyne 135 10 995 2 Goldfi elds-Esperance 941 61 2,202 3 Great Southern 49 61 1,608 9 4 Kimberley 420 39 2,241 5 5 Metropolitan 5 1,876 849 10 6 Mid-West 286 57 2,657 7 Pilbara 505 66 2,738 8 3 8 South West 29 272 1,754 9 Wheatbelt North 100 52 2,004 10 Wheatbelt South 57 23 1,553 Total 2,527 2,517 18,601 UAL REPO NN R 6 A T 2014 MAIN ROADS WESTERN AUSTRALIA MainRoads2014-AnnualReport-FINAL.indd 6 16/09/2014 11:01:40 AM Our vision Our sustainable approach Smart Roads, Safe Journeys is also our ethos and “Main Roads is committed to creating lasting underpins everything we do. benefi ts through an integrated consideration of the Our purpose social, environmental and economic aspects in all 4 we do…” – Main Roads Sustainability Policy Moving people and freight safely, reliably and e ciently on WA roads keeps us on track and We consider sustainability in all our decision-making. accountable in delivering our services. This ensures we manage, operate and develop a road transport system that meets the needs of Our stakeholders today, without compromising the natural, human include every person who lives or does business and fi nancial capital on which future generations in Western Australia. We consult a wide range of will depend. Through the adoption of our own community groups, business and Government Sustainability Policy and Strategy we will improve 7 stakeholders to capture the interest of WA road users and strengthen the way we meet community needs and help deliver services that meet the needs of the and manage, operate and develop our business and community. employees. Our values Keeping on track 1 form the foundation upon which Main Roads is built. We conduct an annual materiality analysis that draws They represent our culture, guide our behaviours from our corporate commitments, our key business and infl uence the decision-making process and our and environmental risks, our corporate stakeholder relationships with each other, our customers and engagement processes and media and ministerial partners. topics. This year’s review of our overall materiality process incorporated additional stakeholder 6 engagement and our key topics can be found in the 2 Sustainability section of our website. Roads matter - taking pride in managing the road network for the benefi t of the community What’s next? A Sustainability Performance Framework with Working together - enhancing relationships and associated plans and policies is under development. 9 teamwork It will clarify our long-term priorities and has been generated from a gap analysis process based on sta Excellence in customer service - understanding input from sustainability awareness workshops and 5 OUR VALUES and providing what is important to our customers external sustainability frameworks. Further details can 10 be found on our website. Embracing challenge - anticipating and taking up challenges 8 3 Professionalism - providing high levels of expertise in delivery our services. Family - respecting and supporting our customers, the community and each other. UAL REPO NN R A T 7 MAIN ROADS WESTERN AUSTRALIA 2014 MainRoads2014-AnnualReport-FINAL.indd 7 16/09/2014 11:01:40 AM UAL REPO NN R 8 A T 2014 MAIN ROADS WESTERN AUSTRALIA MainRoads2014-AnnualReport-FINAL.indd 8 16/09/2014 11:01:40 AM Contents Year in review .................................................................................... 10 Our business activities ............................................................. 57 See a snapshot of our performance and an overview of See our approach to the various support services we provide. where to next. • Environmental Management ..........................................................58 • Feature: Keep Perth Moving ............................................................ 10 • Enhancing Relationships ..................................................................63 • Performance Scorecard ................................................................... 12 • Developing Capabilities ....................................................................68 • Finance Summary .............................................................................. 14 • Safety, Health and Wellbeing .......................................................... 73 • Workforce Profi le ............................................................................... 15 • Challenges and Opportunities ........................................................ 16 Governance ........................................................................................78 Understand our approach to the ethical, responsible and Our leaders ..........................................................................................20 considered management our people and business. Get an insight into the people leading Main Roads. Performance Measures • Commissioner’s Foreword ..............................................................20 and Financial Statements ..................................................... 91 • Managing Director’s