<p> Mike West 322 Webster Street  Dallas, TX 94117 (913) 345-9105  [email protected]</p><p>SUMMARY OF QUALIFICATIONS</p><p> 6 years of Human Resources Experience in US Army Reserves.  Spearheaded effort to revamp the performance management system through training of management and staff; resulted in significantly reducing tardiness of staff.  Eliminated formal grievances filed through Congress due to late processing of payroll under predecessor; cleared the backlog of complaints and trained individual on internal controls for payment processing.  Bachelor of Science in Human Resources Degree with 3.6 GPA.</p><p>PROFESSIONAL WORK EXPERIENCE</p><p>United States Army Reserves San Francisco, CA September 2006 – Present Staff Administrative Manager (October 2011-Present)  Supported the HR organization in managing 2400 employees; oversaw human resources affairs including benefits administration, training/development, employee relations, recruitment/selection, and compliance with policies and procedures.  Worked with 6 subordinate units to “train the trainer” on dozens of topics covering policies and procedures for human resources, administrative, and office management.  Fully complied with 430 federal and state regulations governing HR and US Army Reserves concerns.</p><p>Unit Administrator (October 2010-October 2011)  Partnered with executive management to implement strategies to attract qualified and dedicated reservists to support national security initiatives; resulted in 30% increase in unit growth.  Spearheaded professional development program; identified professional development needs within organization and created 26 training programs to improve competencies.  Served as first point of contact for benefits administration and payroll questions to 500 personnel.  Managed Human Resource Information System (HRIS) in the coordination of personnel actions including reenlistment, separations, clearances, promotions, and awards.  Supervised staff of six HR support and administrative personnel; established short- and long-term objectives, and directed daily work priorities.  Analyzed personnel and financial reports to ensure compliance with organizational processes and procedures, and outlined corrective actions when necessary.  Directed recruitment, selection, orientation, and exit interview processes.</p><p>Administrative Specialist (September 2006-October 2010)  Supported a 350 employee organization through a variety of HR, operations, and administrative concerns including professional training initiatives.  Planned and coordinated dozens of training classes for senior executives, management, and staff.  Oversaw employee evaluation process conducted by 60 managers.  Guided senior management in employee relations and performance management matters.</p><p>EDUCATION</p><p>University of Texas, Dallas Dallas, TX Expected May 2013 Bachelors of Science in Business with a Concentration in Human Resources Management  3.6 GPA  Relevant Coursework: Fundamentals of Human Resource Management, Organizational Development, and Contemporary Business Law</p><p>ADDITIONAL INFORMATION AND SKILLS  Proficient in Microsoft Excel, PowerPoint, and Access.  Volunteer at local pet shelter, traveled to 20+ countries, enjoy various team sports (basketball, softball, soccer).</p>