<p>Describe the technologies required for e-commerce (7 Sections)</p><p>1. Technologies - Hardware e.g. web server, monitor, keyboard, mouse, modem, network card </p><p>2. Technologies - Software e.g. server, web browser, web creation and database creation software </p><p>3. Technologies - Networking e.g. ports, protocols, TCP/IP </p><p>4. Technologies - Domain names and registration </p><p>5. Technologies - Programming e.g. MySQL, PHP, JavaScript, HTML </p><p>6. Technologies - Internet speeds and connections </p><p>7. Technologies - W3C. Explain the impact of introducing an e-commerce system to an organisation - Advantages (11 Sections)</p><p>1. Advantage - 24/7 opening </p><p>2. Advantage - Global business opportunities </p><p>3. Advantage - Start-up and running costs are low </p><p>4. Advantage - Can be used to expand a retail business </p><p>5. Advantage - Increased income </p><p>6. Advantage - Customer information can be stored </p><p>7. Advantage - Competitors can be monitored </p><p>8. Advantage - Can be searched easily </p><p>9. Advantage - Can be run from home </p><p>10.Advantage - Can be managed easily </p><p>11.Advantage - Ease of access by customers. Explain the impact of introducing an e-commerce system to an organisation - Disadvantages (7 Sections)</p><p>1. Disadvantage - Customers not able to see products </p><p>2. Disadvantage - Product description maintenance </p><p>3. Disadvantage - Delivery costs and other issues </p><p>4. Disadvantage - Customers are unsure whether to trust the business </p><p>5. Disadvantage - Lack of personal attention </p><p>6. Disadvantage - Global legislation </p><p>7. Disadvantage - Security. Describe how organisations promote their business using e- commerce (7 Sections)</p><p>1. Promotion - Search engine optimisation, meta tags, search results listing </p><p>2. Promotion - Pop-ups</p><p>3. Promotion - Banners and advertising </p><p>4. Promotion - Forums, newsgroups, blogs and vlogs</p><p>5. Promotion - Spam </p><p>6. Promotion - Direct marketing </p><p>7. Promotion - Website being accessible. Explain the potential risks to an organisation of committing to an e- commerce system (7 Sections)</p><p>1. Risks – hacking</p><p>2. Risks – viruses </p><p>3. Risks – identity theft </p><p>4. Risks – passwords </p><p>5. Risks – fraud </p><p>6. Risks – returns</p><p>7. Risks – payments. Explain solutions for the potential risks of using e-commerce (6 sections)</p><p>1. Solutions - firewalls</p><p>2. Solutions - virus software </p><p>3. Solutions - SSL, HTTPS </p><p>4. Solutions - data security methods </p><p>5. Solutions - returns policy </p><p>6. Solutions - secure payment software. Review the regulations governing e-commerce</p><p>DON’T DO THIS SECTION </p><p>Legislation and Regulations • Data Protection Act 1998 • Computer Misuse Act 1990 • Consumer Credit Act 1974 • Trading Standards • Freedom of Information Act 2000 • Copyright legislation • Distance selling 2000 • e-commerce regulations 2002. Examine the social implications of e-commerce on society</p><p>1. Social Implications - bricks and clicks e.g. high street stores having an e-commerce facility </p><p>2. Social Implications - advantages to customers e.g. 24/7, shopping from home, access to Social Implications - goods globally </p><p>3. Social Implications - disadvantages to customers e.g. card details stolen, products not as described, delivery issues </p><p>4. Social Implications - isolation/lack of social interaction</p><p>5. Social Implications - customer service e.g. ease of ordering, delivery </p><p>6. Social Implications - keeping up with technology in order to use e-commerce sites </p><p>7. Social Implications - reduction in employment </p><p>8. Social Implications - closure of high street sites. Compare the benefits and drawbacks of e-commerce to an organisation</p><p>Benefits (7 sections) 1. Benefits - wider target audience </p><p>2. Benefits - more competitive </p><p>3. Benefits - easier stock control </p><p>4. Benefits - reduced overheads </p><p>5. Benefits - immediate stock/availability check </p><p>6. Benefits - access to goods globally </p><p>7. Benefits - price comparison. </p><p>Drawbacks (5 sections)</p><p>1. Drawbacks - fraud </p><p>2. Drawbacks - delivery issues </p><p>3. Drawbacks - internet access </p><p>4. Drawbacks - choice </p><p>5. Drawbacks - increased returns</p>