<p> City of Virginia Beach</p><p>Senior Resource Guide</p><p>Mayor’s Commission on Aging</p><p>2401 Courthouse Drive, Suite 234 Virginia Beach, Virginia 23456 757-385-4581</p><p>Rev: 05/2013 *** It is the intention of the Mayor’s Commission on Aging to provide an up-to- date and accurate listing of available senior resources in Virginia Beach. Inclusion in this resource guide should in no way be considered an endorsement of the organization; nor should exclusion from the list be considered a lack of endorsement. Please contact the Mayor’s Commission on Aging to add resources or make corrections at 757-385-4581. Table of Contents</p><p>Abuse, Neglect, and/or Exploitation...... 1</p><p>Adaptive Equipment/Medical Equipment...... 1</p><p>Adult Day Care...... 1</p><p>Alzheimer’s and Dementia...... 2</p><p>Alzheimer’s Care Communities...... 2</p><p>Assisted Living...... 2</p><p>Care Giving...... 2</p><p>Care Management...... 3</p><p>Clothing Resources...... 3</p><p>Community Services...... 3</p><p>Consumer Information/Complaints...... 3</p><p>Consumer Protection...... 3</p><p>Credit Counseling…………………………………...... 3</p><p>Crime Prevention…………………………………...... ………………………………….3</p><p>Developmental Services…………………………………………………………………..3</p><p>Diabetes...... 3</p><p>Disability Services...... 3</p><p>Driving...... 4</p><p>Emergency Preparedness………………………………………………………………….4</p><p>Employment...... 4</p><p>Financial Services...... 4</p><p>Fraud/Consumer Protection...... 5 Funeral Homes and Funeral Planning...... 5</p><p>Geriatric Care Managers…………………………………………………………………..5</p><p>Grandparents Raising Grandchildren...... 5</p><p>Health / Disorder Information...... 5</p><p>Home Health Care / Caregiving...... 7</p><p>Homeless Services / Shelters...... 7</p><p>Hospice Programs...... 8</p><p>Hospitals...... 8</p><p>Hospital Services and Programs...... 8</p><p>Housing Assistance...... 8</p><p>Independent Living / Retirement & Senior Communities...... 8</p><p>Information and Referral Services...... 9</p><p>Insurance / Long Term Care Insurance...... 9</p><p>Legal Services and Referrals...... 9</p><p>Long Term Care...... 9</p><p>Meals / Food...... 10</p><p>Medicaid and Medicare...... 10</p><p>Medical Equipment...... 10</p><p>Medication / Prescription and Supply Delivery...... 10</p><p>Medication / Prescription Assistance...... 10</p><p>Mental Health / Substance Abuse Services...... 11</p><p>Nursing Homes and Rehabilitation Centers...... 11</p><p>Nutrition Programs (Meals and/or Food)...... 11 Personal Emergency Response Services...... 12</p><p>Prescription Delivery...... 12</p><p>Recreation...... 12</p><p>Respite Care...... 12</p><p>Retirement...... 12</p><p>Retirement Housing (Independent Living)...... 13</p><p>Senior Newsletters/Newspapers...... 13</p><p>Senior Rights...... 13</p><p>Special Needs Registry……………………………………………………………..……13</p><p>Substance Abuse...... 13</p><p>Support Groups...... 13</p><p>Tax Information...... 13</p><p>Transportation Services...... 13</p><p>Utility Assistance...... 14</p><p>Veteran’s Affairs……………………………………………………………………..….14</p><p>Virginia Beach Department of Human Services (Programs)...... 14</p><p>Volunteering...... 14</p><p>Voting...... 14 Updated 05/2013 1 When you dial 2-1-1 in Virginia, you will be International Center for Disability Resources connected to a trained professional, who can on the Internet 919-349-6661 provide fast, free, confidential referrals to a www.icdri.org wide variety of health and human services. JM Froehler Construction 481-5801 Lions Club 416-3587 (Glasses, Hearing Aids, Special Needs Abuse, Neglect, and/or Exploitation Equipment) Abuse Alternatives 423-764-2287 Med Emporium 428-0787 Adult Protective Services (VB) 385-3550 Medical Equipment Distributors 498-8225 Adult Protective Services State Hotline Mobility Supercenter 201-7495 888-832-3858 www.mobilityva.com Anger Management Classes 533-5217 National Mobility Equipment Dealers Citizens’ Committee to Protect the Elderly 800-833-0427 518-8500 www.nmeda.org National Center on Elder Abuse Ramps Across America 327-0696 888-832-3858 www.rampsacrossamerica.org www.ncea.aoa.gov National Seating and Mobility 466-1553 Samaritan House 631-0710 Renovations for Life 650-4457 Senior Services of Va. (SSSEVA) 461-9481 Ride-Away 888-743-3292 www.ssseva.org www.Ride-Away.com Prevention of Elder Abuse – Chesapeake Roberts Home Medical 622-0908 Sheriff’s Victim Witness Protection Agency Sentara Home Medical Equipment 553-3000 382-6883 Shirley Confino-Rehder, CID 625-0969 VA Family Violence Hotline 800-838-8238 www.univdesign.com VA Coalition for Prevention of Elder Abuse The Rascal Company (scooters) www.vcpea.org Toll-Free 800-662-4548 Hampton Roads 343-4805 VA Office on Protection and Advocacy VA Support 800878-3855 800-552-3962 www.therascalcompany.com Virginia Sexual & Domestic Violence The Phone Resource (amplified phones, Hotline 800-838-8238 large button phones) 866-222-9344 U-Step walking Stabilizer 800-558-7837 VA Assistive Technology System Adaptive Equipment/Medical Equipment 800-435-8490 Accessible Remodeling 897-0639 WHRO (Services for the blind) American Ramp Systems 800-649-5215 889-9400 Assistive Technology Loan Fund Authority Woodrow Wilson (Home Modification) 866-835-5976 540-332-7117 www.atlfa.org ChatterVox Voice Amplification System 800-286-3481 Adult Day Care Endependence Center, Inc. 461-8007 M. E. Cox Center 340-4388 Housing and Neighborhood Pres. 385-5750 Updated 05/2013 2</p><p>Out & About, LLC – Personalized Day Lake Prince Woods (Suffolk) 923-5500 Respite 577-2147 Morningside of Newport News 890-0905 Senior Services of Va. (SSSEVA) 461-9481 Morningside of Williamsburg 221-0018 www.ssseva.org Our Lady of Perpetual Help 495-4211 Sentara PACE 736-4677 Pacifica Senior Living 490-6672 Sentara Adult Day 736-4677 Province Place of Depaul 451-2400 Province Place of Maryview 686-9100 Terrace at Beth Sholom Village 282-2384 Alzheimer’s and Dementia The Memory Center 412-1180 AARP 888-687-2277 *Indicates acceptance of Alzheimer’s www.aarp.org Waiver ADEAR www.alzheimers.org Alzheimer’s Association 800-272-3900 Assisted Living Abundant Care Assisted Living* 519-9100 Alzheimer’s Association of Southeastern Acredale Assisted Living 962-7218 VA 459-2405 Alzheimer’s Disease Education & Referral Assisted Living at Prichard Rd.* 340-8509 Center 800-438-4380 (female only) www.alzheimers.org Atria Virginia Beach 496-8001 Alzheimer’s Foundation of America Ballentine Manor* (Norfolk) 627-1155 866-232-8484 Bay Lake Retirement Community 460-8868 www.alzfdn.org Clare Bridge 493-9535 Dementia Advocacy and Support Network First Colonial Inn 428-2884 Glennan Center (EVMS) 446-7040 Golden Living Center 498-0187 Family Caregiver’s Alliance 800-445-8106 Harbor Way – Atlantic Shores 716-2150 www.caregiver.org Hills Home for Adults* (Ches) 545-8797 National Institute on Aging 800-222-2225 Hope Haven Adult Home* 427-3809 www.nia.nih.gov Indian River Residential* (Ches) 523-4659 Kings Grant House 431-8825 Madonna Home* (Norfolk) 623-6662 Alzheimer’s Care Communities Marion Manor* 456-5018 Allzwell Assisted Living(Ches) 436-2109 Our Lady of Perpetual Help 495-4211 Pacifica Senior Living 490-6672 Atria 496-8001 Parsons Residential Care* (Ches) 487-0487 Bay Lake 460-8868 Sentara Village* Virginia Beach 736-4677 Cedar Manor (Ches) 548-4192 Shepherd’s Village* (Norfolk) 625-1877 Chesapeake Place (Ches) 548-4795 Terrace at Beth Sholom Village 282-2384 Churchland House* (Ports) 483-1780 The Gardens of Virginia Beach 499-4800 Clare Bridge 493-9535 Thornton Hall* (Norfolk) 853-6281 Commonwealth Memory Care at Norfolk* Virginia Department of Social Services 588-4663 Eastern Regional Office Dominion Village of Chesapeake 487-9400 (Questions/Concerns) 491-3990 Dominion Village at Poquoson 868-0335 www.dss.virginia.gov Dominion Village at Williamsburg 258-3444 Virginia Home for Adults*(Ches) 545-6219 Georgian Manor* (Ches) 436-9618 Westhaven Manor* (Portsmouth) 399-2754 Harbor’s Edge (Norfolk) 616-7950 Westminster Canterbury 496-1100 Updated 05/2013 3</p><p>Whitehurst Manor* (Ches) 482-3128 www.ftc.gov (female only) Office of the Attorney General (Consumer Complaints) 804-786-2042 *Indicates acceptance of Auxillary Grant www.oag.state.va.us Telemarketing Calls 888-382-1222 www.donotcall.gov Care Giving (See Home Health Care and VA Office of Consumer Protection Support Groups) 800-552-9963 www.oag.state.va.us/consumerprotection Care Management VB Office of Consumer Affairs 385-6373 (See Senior Citizens Services and Health Consumer Protection Organizations in the Yellow Pages) (See Fraud/Consumer Protection)</p><p>Clothing Resources Credit Counseling Catholic Charities HELP Project Catholic Charities 456-2366 CARES Program 490-4931 UP Center 622-7017 Open Door Chapel 340-1441 Princess Anne Plaza UMC 340-5775 St. Gregory’s Catholic Church 497-8330 Crime Prevention Food Pantry & Thrift Store National Crime Prevention Council 202-466-6272 www.ncpc.org Community Services Police, Non-Emergency 385-5000 Better Business Bureau 531-1300 Crisis/Suicide Prevention 622-1126 Police Precincts: Fire Department (non-emergency) 385-5000 First Precinct 385-4377 Fire Department (Administration) 385-4228 Second Precinct 385-2700 “Operation Smoke Detector” Third Precinct 385-2703 -Fire Alarms 471-5826 Fourth Precinct 385-2800 Home Safety Assessments 385-1006 TRIAD 385-1068 VA Crime Prevention Association Mayor’s Commission on Aging 385-4581 804-318-1270 Medication Disposal www.vcpa.org Police Precincts: VB Police Dept. Crime Prevention Unit First Precinct 385-4377 385-1006 Second Precinct 385-2700 Third Precinct 385-2703 Fourth Precinct 385-2800 Developmental Services Mental Health of VB (CSB) 385-0888 VB Developmental Services Division 385- Project Lifesaver 385-2742 0600 United Way 853-8500 Lions Club (See Adaptive Equipment) Diabetes (See Health Information)</p><p>Consumer Information/Complaints Federal Trade Commission 877-382-4357 Updated 05/2013 4</p><p>Disability Services Commission (EEOC) 800-669-4000 (See also Adaptive Equipment) Ticket to Work Program in VA Endependence Center 461-8007 866-968-7842 www.endependence.org VA Board for People with Disabilities www.yourtickettowork.com 800-846-4464 www.vaboard.org Employment Commission 455-3960 VA Department of Rehabilitative Services www.vec.virginia.gov 800-552-5019 www.vadrs.org VA Disability Services www.vadsa.org Financial Services AARP Home Loans 888-687-2277 Driving www.aarp.org AARP Driver Safety Prog. 888-227-7669 AARP Tax Aide 888-227-7669 www.aarp.org/drive www.aarp.org/taxaide Department of Motor Vehicles (DMV) Communities Against Senior Exploitation 804-497-7100 (CASE – Educational Seminars) www.dmvnow.com 385-3550 Catholic Charities 456-2366 Glennan Center / Driver Evaluation Program www.cceva.org 446-7040 Consumer Mortgage and Investment Corp. GrandDriver.net 800-552-3402 552-7000 www.granddriver.net www.consumermtg.com Federal Deposit Insurance Corporation (FDIC) 877-275-3342 Emergency Preparedness www.fdic.gov FEMA 800-621-3362 Financial Planning Association www.ready.gov 800-282-7526 Red Cross www.redcross.org www.fpanet.org Southeastern Virginia Chapter IRS Tax Assistance 800-829-1040 Special Needs Registry for Hampton Roads www.irs.gov Region 420-8300 or 390-2578 (TTY) IRS Tax Forms and Material 800-829-3676 http://hrspecialneeds.org IRS Refund Hotline 800-829-1954 email: [email protected] Jewish Family Services 459-4640 VB Emergency Management 385-8466 www.jfshamptonroads.org www.vbgov.com/residents/emergency- National Association of Personal Financial preparedness/pages/default.aspx Advisors 888-333-6659 Virginia VDEM www.vaemergency.com www.napfa.org National Credit Union 800-827-9650 www.ncua.gov Employment Real Estate Tax Exemption Prog. 385-5727 AARP Senior Employment Service Securities and Exchange Commission 625-7001 800-732-0330 Endependence Center 461-8007 www.sec.gov www.endependence.org Senior Services of Va. (SSSEVA) 461-9481 Equal Employment Opportunity www.ssseva.org Updated 05/2013 5</p><p>Star of the Sea Catholic Church 428-8547 800-447-1706 www.staroftheseaparish.com Email: [email protected] State Corporation Commission VB Dept. Human Services - Medicaid 800-552-7945 Indigent Burial Fund 385-3200 www.scc.virginia.gov Veterans’ Assistance Service 800-827-1000 UP Center 622-7017 www.theupcenter.org TowneBank Mortgage 687-5000 Geriatric Care Managers www.townebankmortgage.com Peg Neejer Duffy, AS, BA, RN* Waddell & Reed 431-2929 ext. 108 Virginia Geriatric Care 460-5885 www.waddell.com Marilyn Fall, MS, RN, BC, CMC ElderCare at Home and the Caregivers 464-4800</p><p>Fraud/Consumer Protection Carey Raleigh, MSW, CMC Call for Action www.callforaction.org DARS Adult Services Consultant 491-3983 Driver’s License Number Misuse Clare Krell, LSW* 804-497-7100 Jewish Family Services of Tidewater www.dmv.state.va.us 321-2222 FBI 455-0100 Sharon Rosenbaum, MSW, CMC Federal Trade Commission 877-438-4338 Jewish Family Services of Tidewater www.consumer.gov/idtheft 321-2222 IRS Income Tax Fraud 800-829-0433 Christine Warfel, BA, CSA, CMC* www.irs.gov Family Care Senior Solutions 223-9480 Medicaid Fraud (MCFU) 800-371-0824 Angela Whitlock, BS, CSA, CMC* Office of the Attorney General Hotline Family Care Senior Solutions 399-9700 804-786-2042 Office of Consumer Affairs (VB) 385-6373 *Member, National Association of Professional Office of Inspector General Geriatric Care Managers Medicare Fraud 800-447-8477 Social Security Fraud 800-269-0271 Grandparents Raising Grandchildren State Office of Consumer Protection AARP 888-687-2277 800-552-9963 www.aarp.org/grandparents US Postal Service Fraud 800-372-8347 www.grandsactsheets.org www.upsp.gov VA Dept. for the Aging 800-552-3402 Catholic Charities 533-5217 www.aging.state.va.us (Grandparents as Parents Support) Generations United 202-289-3979 www.gu.org Funeral Homes and Funeral Planning Grand Parent Again (See Funeral in the Yellow Pages) www.grandparentagain.com Board of Funeral Directors and Embalmers GrandsPlace www.grandsplace.com 804-367-4479 IRS 800-829-1040 Cremation Society of Virginia National Committee of Grandparents for 804-355-3360 Children’s Rights 866-624-9900 www.virginiacremate.com State Anatomical Gift Program www.grandparentsforchildren.org Updated 05/2013 6</p><p>VB Dept of Human Services Epilepsy Foundation of VA 434-924-8669 Food Stamps 385-3200 Epilepsy Foundation 800-332-1000 TANF 385-3200 www.epilepsyfoundation.org Health Finder www.healthfinder.gov Health / Disorder Information Lee’s Friends (Cancer) 440-7501 AIDS/HIV Resource Center www.leesfriends.org www.healingwell.com/AIDS Lupus Foundation of America 490-2793 AIDS National Hotline 800-448-0440 www.lupus.org ALS Association 800-782-4747 Melvin Weinstein Parkinsons Foundation www.alsa.org 313-9729 Alzheimer’s Disease www.mwpf.org (See Alzheimer’s and Dementia) Multiple Sclerosis Foundation American Cancer Society 800-227-2345 800-225-6495 www.cancer.org American Council of the Blind www.msfacts.org 800-424-8666 American Diabetes Association Multiple Sclerosis Society 490-9627 800-342-2383 www.nmss.org www.diabetes.org Muscular Dystrophy Association 420-3172 American Heart Association 800-242-8721 www.mdausa.org www.americanheart.org National Coalition for Cancer Survivorship American Lung Association 804-955-4910 888-650-9127 www.lungsusa.org American Parkinson Disease Association www.canceradvocacy.org 495-3062 National Institute of Health (Center for Complementary & Alternative Medicine) www.apdaparkinson.org 888-644-6226 American Speech, Language, and Hearing www.nccam.nih.gov Association 800-638-8255 National Institute of Neurological Disorders American Stroke Association and Stroke 800-352-9424 www.strokeassociation.org National Kidney Foundation of Virginia Arthritis Foundation 456-1119 888-543-6398 Beach Health Clinic 428-5601 www.kidney.org Better Hearing Institute 800-327-9355 National Stroke Association 800-787-6537 Blind and Vision Impaired 800-622-2155 www.stroke.org Brain Injury Association 800-444-6443 Parkinson’s of Hampton Roads 495-3062 www.biausa.org Patient Advocate Foundation 800-532-5274 Brain Injury Association of VA Sentara Physician Referral 800-736-8272 800-334-8443 Sickle Cell Association 466-0332 Cancer Care 800-813-4673 www.sicklecellhrva.org www.cancercare.org Tidewater AIDS Community 583-1317 Cerebral Palsy of Southern and Central www.aidsfund.com Virginia 497-7474 United Cerebral Palsy 800-872-5827 Center for Disease Control 800-232-4636 www.ucp.org www.cdc.gov United Way of South Hampton Roads Deaf and Hard of Hearing 800-552-7917 Updated 05/2013 7</p><p>853-8500 Dailey’s Healthcare 523-5207 VB Dept. of Health Direct Home Health Care 405-6320 Information 518-2700 Division of Licensing (Complaints/Reports) Vital Records 518-2671 800-533-1560 Home Safety Inspections 518-2763 Elder Care at Home, Inc and The Caregivers Hotline (HIV/AIDS/STD/HEP C) 464-4800 800-533-4148 Family Care Senior Solutions 673-6981 VA Dept. of Medical Assistance Services Genesys Home Health Care 961-5243 Provider Helpline 800-552-8627 Gentiva Health Services 499-2303 Managed Care Helpline 800-643-2273 Hand’ n Heart 490-1223 www.dmas.virginia.gov Health Horizons 518-2800 Heartland Home Health & Hospice 490-9323 Home Instead Senior Care 631-7744 Hope In-Home Care 455-0030 Immanuel Care 547-8400 Interim HealthCare 466-1401 Intrepid USA Homehealth 800-254-9090 Home Health Care / Caregiving Jewish Family Services 489-3111 Always Best Care 802-4080 Karya Home Care 705-6743 Amedisys - Chesapeake 465-1400 Or 1-877-452-7928 Amedisys – Norfolk 466-1340 Labor of Love Total Healthcare 689-4205 American Home Care (an Encompass M & L Care 456-2273 Company) 391-4088 Maxim Healthcare Services 490-3009 Americare Plus 499-6477 Medi Home Health Palliative Care and Angel Care Private Duty Nursing Services Hospice Care 420-7192 480-2929 www.medicalservicesofamerica.com www.angelcare-llc.com Personal Touch Home Care & Hospice Arcadia Home Care 497-6459 595-2813 www.arcadiahomecare.com Or 1-800-659-0205 A.T. Home Care 747-0785 Quality Hands and Hearts Home Care Best and Dependable 363-7542 271-9074 Bon Secours Home Care 889-4663 ResCare Home Care 459-2360 www.bonsecourshamptonroads.com Seniorcorp 640-0557 BrightStar Healthcare 227-4047 www.seniorcorp.com www.BrightStarCare.com Senior Navigator Care Advantage 436-1711 www.seniornavigator.org Community Direct Services (respite & home Sentara Home Care Services 553-3000 care for intellectually disabled) 965-4899 www.sentara.com/homecare Chesapeake Home Health/Hospice 312-6460 Stay at Home Personal Care 392-1001 Comfort Keepers Virginia Beach 689-8189 Virginia Healthcare Services 233-7088 Comfort Keepers North VB 431-3730 www.va-hcs.com www.comfortkeepers.com/northvirginiabeac VB Dept. of Human Services 385-3550 h Community Personal Care 625-2220 Companion Services Updated 05/2013 8</p><p>Long Term Care Screenings Hospitals Bon Secours – DePaul 886-6633 Homeless Services / Shelters Bon Secours – Maryview 398-2200 Domestic Violence Hotline 723-7774 Chesapeake Regional Medical Center Dwelling Place 624-9879 312-8121 Genieve Battered Women’s Shelter 925- Portsmouth Naval Hospital 953-5000 4365 Sentara Heart Hospital 388-8000 Lighthouse Center (VOA) 437-4911 Sentara Independence Hospital 363-6100 Judeo Christian Outreach Center/Shelter Sentara Leigh Hospital 261-6000 491-2846 Sentara Norfolk General Hospital 388-3000 Salvation Army Men’s Shelters 543-8100 Sentara OBICI Hospital 934-4000 Salvation Army Women’s Shelter 543-8100 Sentara Princess Anne Hospital 507-0000 Samaritan House 430-2120 Sentara VB General Hospital 395-8000 The Haven 622-6400 Veterans Administration Medical Center Union Mission 623-0642 (VAMC) 722-9961 VB Dept. of Human Services 385-3205 Vet’s House, Inc. 724-8614 Volunteers of America (VOA) 437-4911 Hospital Services and Programs Day Support (showers, laundry, food) Bon Secours Occupational Medicine Winter Shelter (October – April) 622-8633 YWCA of South Hampton Roads 625-4248 Sentara Community Support Groups and Hospice Programs Outreach Programs 800-736-8272 American Hospice Foundation VB Psychiatric Center 496-6000 www.americanhospice.org Bon Secours Hospice 889-4663 Chesapeake Regional Homecare & Hospice Housing Assistance 312-6464 Dept. of Housing and Urban Development Compassionate Care Hospice 405-3203 800-569-4287 Five Wishes 888-594-7437 VB Housing & Neighborhood Preservation www.agingwithdignity.org 385-5750 Gentiva Hospice 461-0600 www.vbgov.com www.gentiva.com VA Association of Nonprofit Homes Heartland Home Health & Hospice for the Aging 804-965-5500 490-9323 VA Dept. of Aging 800-552-3402 Hospice Association of America VA Housing Development Authority www.nahc.org 877-843-2123 Medi Home Health & Hospice 420-7192 VB Dept. of Human Services National Hospice Organization Resource Development 385-3205 800-658-8898 www.nho.org Independent Living / Retirement & Personal Touch Home Care & Hospice Senior Communities 855-1355 Atlantic Shores 716-2000 Sentara Hospice Services 553-3000 Chesapeake Crossing 494-0941 Cogic Highrise Apts. (Norfolk) 622-2513 Colonial Harbor 369-8305 Updated 05/2013 9</p><p>Colony Pines Apartments 340-1251 Public Information 311 Commons at Chesapeake 436-2699 Senior Navigator 866-393-0957 Commons at Greenwood (Ports) 465-9007 www.seniornavigator.org Commons at Princess Anne 490-7001 Senior Services of Va. (SSSEVA) 461-9481 First Colonial Inn 428-2884 VA Dept. for Social Services 800-230-6977 Harbor’s Edge 616-7950 www.dss.state.va.us Hidenwood (Newport News) 930-1075 VA Dept. for the Aging 800-552-3402 Holland House 498-9225 VB Dept. Human Services/Adult Services Jamestown Commons 361-6900 385-3550 John Knox Towers (Norfolk) 622-5443 VA Dept. of Public Health 518-2700 Lake Prince Woods Retirement Community www.vda.state.va.us (Suffolk) 923-5529 VA Office for Protection and Advocacy Lighthouse Pointe (Chesapeake) 382-4911 800-552-3962 Luther Manor 463-3510 www.vopa.state.va.us Lynnhaven Cove 467-4000 VB Public Information Office 311 Russell House 481-0770 Silver Hill at Great Neck 481-0055 Silver Hill at Town Center 431-2290 Insurance / Long Term Care Insurance AARP 888-687-2277 Stonebridge Manor (Norfolk) 857-1351 www.aarp.org Sullivan House 563-9955 Bureau of Insurance 804-371-9741 The Sands 420-0891 www.scc.virginia.gov/boi/ The Talbot on Granby (Norfolk) 451-5100 Consolidated Omnibus Reconciliation Act Tidewater Senior Apartments (COBRA) 877-279-7959 (Newport News) 265-1472 Victoria Place 313-2323 www.cobrainsurance.com Wesleyan Place 473-1490 Office of the Managed Care Ombudsman Westminster-Canterbury 496-1100 877-310-6560 National Association of Insurance Commissioners 816-783-8300 Information and Referral Services www.naic.org AARP 888-687-2277 Samaritan Insurance Group 652-3820 www.aarp.org VA SCC Bureau of Insurance 800-552-7945 www.scc.virginia.gov A Place for Mom 857-0796 VICAP Insurance Counseling Assistance (free eldercare advice and referrals) Program 800-552-3402 www.aplaceformom.com Waddell & Reed 431-2929 ext. 108 Citizens Committee to Protect the Elderly 518-8500 Elder Care Locator 800-677-1116 Legal Services and Referrals www.eldercare.gov (See Lawyers/Elder Law in the Yellow Endependence Center 461-8007 Pages) www.endependence.org Legal Aid Hotline 866-534-5243 Fire Department Smoke Detectors 471-5826 Legal Aid Society of VA 627-3232 Information Center Dial 2-1-1 National Academy of Elder Law Attorneys Mayor’s Commission on Aging 385-4581 Updated 05/2013 10</p><p>703-942-5711 Logisticare (Medicaid transportation) 866-386-8331 (opt. #1) www.naela.com www.logisticare.com/ National Senior Citizens Law Center Medicaid Providers Hotline 800-552-8627 202-289-6976 Medicare Quality Improvement www.nsclc.org 800-633-4227 Senior Legal Services 340-6100 www.vhqc.org Senior Services of Va. (SSSEVA) 461-9481 Medicare/Medicaid Fraud 800-938-8885 www.ssseva.org www.stopmedicarefraud.gov/fraud/ Legal Aid Society of Eastern VA 552-0026 VA Managed Care Hotline 800-643-2273 VA Lawyer Referral Service 800-552-7977 VB Dept. of Human Services 385-3200</p><p>Long Term Care Medical Equipment (See Adaptive (See also Nursing & Rehabilitation; See Equipment) also Home Health Care / Caregiving Services) AARP 888-681-2277 Medication / Prescription and Supply www.aarp.org Delivery Citizen’s Committee to Protect the Elderly Bayview Plaza Pharmacy 583-7466 (CCPE) 518-8500 Home Care Delivered, Inc. 800-565-5644 www.citizenscommittee.org www.homecaredelivered.com Medicaid (DMAS) 804-786-7933 Kmart www.dmas.virginia.gov Constitution Drive 497-0389 National Association of Professional First Colonial 437-2681 Geriatric Care Managers 520-881-8008 Liberty Medical 866-342-2383 www.caremanager.org Medical Equipment Distributors of Virginia VA Dept. of Medical Assistance (DMAS) 498-8225 (Medicaid) 804-786-7933 www.medva.net www.dmas.virginia.gov Universal Drugstore 866-291-5551 VB Dept. of Human Services www.universaldrugstore.com Nursing Home Screenings 385-3550 Walgreens Medicaid applications 385-3200 Centerville Tpke 479-5583 Holland Road 306-9255 Independence Blvd 519-9877 Meals / Food Indian River Road 467-0953 (See Nutrition Programs) Lynnhaven Pkwy 471-4998 Nimmo Pkwy 427-1655 Shore Drive 460-1290 Medicaid and Medicare Virginia Beach Blvd 340-8013 Centers for Medicare and Medicaid Services Wesleyan Drive 557-0205 Baltimore Headquarters 877-267-2323 Medicare Service Center 800-633-4227 Report Medicare Fraud 800-447-8477 Medication / Prescription Assistance www.cms.hhs.gov AARP Medication Benefits 888-687-2277 Updated 05/2013 11</p><p> www.aarp.org/prescriptiondrugs 800-829-8289 AARP/Medicare Rx Plans 866-255-4835 National Alliance on Mental Illness (NAMI) www.aarp.medicarerx.com 800-950-6264 Discount Meds Network 888-334-0144 www.nami.org Drug Discount Cards 800-633-4227 National Institute of Mental Health www.medicare.gov 800-421-4211 Financial Assistance for Prescriptions www.nimh.nih.gov http://www.disabilityresources.org National Foundation for Depression Illness Free Medication Foundation www.depression.org www.freemedicinefoundation.com Riverside Behavioral Health Center Medication/Prescription Assistance Geropsychiatric Services 827-3143 385-3214 Sentara Norfolk General Hospital Medicine Program Gero-Psych 388-3590 http://www.themedicineprogram.com/ VB Dept. of MH/SA Novartis Patient Assistance Program Emergency Services 385-0888 www.NovartisCarePlan.com Pharmaceutical Research and Manufacturers Pre-Registration 385-0866 of America www.phrma.org Prescription Drug Assist Southside Geriatric Services 385-4202 www.ssa.gov/prescriptionhelp/ Senior Outpatient Services 385-8222 Rx America www.rxamerica.com VB Psychiatric Center 496-6000 Senior Services of Va. (SSSEVA) 461-4981 Together Rx Card 800-865-7211 www.Together-Rx.com Nursing Homes and Rehabilitation US Rx Card www.us.rxcard.com Centers Volunteers in Health Care www.rxassist.org Atlantic Shores-Seaside 716-2060 Bay Pointe Medical and Rehab 481-3321 Bayside Health Care Center 464-4058 Beacon Shores Rehab Center 340-6611 Mental Health / Substance Abuse Services Beth Sholom Home 420-2512 American Psychological Association 800-374-2721 Division of Licensing (Complaints) www.apa.org 800-955-1819 Depression and Bipolar Support Alliance Heritage Hall 499-7029 800-826-3632 Kempsville Nursing & Rehab 420-3600 www.dbsalliance.org Office of Licensure and Certification Detox Services / Recovery Center 385-3111 804-367-2106 Emergency Services (Dept. of MH/SA) 800-955-1819 385-0888 Ombudsman I Need A Lighthouse (Nursing Home Concerns) 804-726-6624 (Depression and Suicide) 496-9775 Senior Services of Southeastern Virginia 800-273-8255 Local Ombudsman 461-9481 800-784-2433 Our Lady of Perpetual Help 495-4211 www.ineedalighthouse. org River Pointe Rehab & Healthcare 340-0620 National Alliance for Research on Sentara Nursing Center VB 306-2700 Schizophrenia and Depression Updated 05/2013 12</p><p>Sentara Windermere Nursing 496-3939 Comfort Keepers 431-3730</p><p>Virginia Department of Health Professions www.comfortkeepers.com/northvirginiabeac Enforcement Division 800-533-1560 h VB Health Care & Rehab 481-3500 LifeFone 888-687-0451 Westminister-Canterbury 496-1100 Life Station 800-884-8888 MedicAlert 800-432-5378 http://www.medicalert.org Nutrition Programs (Meals and/or Food) Medical Alarm 800-722-7552 Bayside Recreation Center 460-7540 Medical Guardian 800-322-0955 Bow Creek Recreation Center (closed until Phillips Lifeline 553-3003 2014 due to renovations) 431-3765 Project Lifesaver (VB Police) 385-2742 Great Neck Recreation Center 496-6766 Safe Return 888-572-8566 Jewish Community Center 489-1371 Walgreens Ready Response 866-310-9061 Kempsville Recreation Center 474-8492 Princess Anne Recreation Center 426-0022 Seatack Recreation Center 437-4858 Prescription Delivery Senior Services of Va. (SSSEVA) 461-9481 (See Medical Supplies / Prescriptions Delivery) Food Banks / Referrals:</p><p>Compassion Center 428-3277 Recreation Home Delivered Meals 461-9481 AARP Active for Life 888-687-2277 Hope Lutheran Church 424-4848 www.aarp.org/health (2nd & 4th Wed & Sat of each month – Bayside Recreation Center 460-7540 Wed 6pm-8pm & Sat 10am-12pm) Bow Creek Recreation Center (closed until Jewish Family Services 321-2222 2014 due to renovations) 431-3765 www.jfshamptonroads.org Lifelong Fitness Alliance 855-361-8282 Judeo-Christian Outreach 491-2846 Email [email protected] Meals on Wheels 306-2721 www.lifelongfitnessalliance.org New Jerusalem C.O.G.I.C. 425-8431 Great Neck Recreation Center 496-6766 Open Door Chapel 340-1441 Jewish Community Center (JCC) 489-1371 (Mon –Fri 10-2 only) www.simonfamilyj.org Potter’s House 428-7727 Kempsville Recreation Center 474-8492 Senior Services of Va. (SSSEVA) 461-9481 Princess Anne Recreation Center 426-0022 St. Gregory’s Catholic Church 497-8330 Seatack Recreation Center 437-4858 Star of the Sea Catholic Church 428-1244 Senior Resource Center (Creeds) 385-2175 Supplemental Nutrition Assistance Program Sentara Living (Bayside Presbyterian) SNAP (FKA Food Stamps) 385-3200 800-736-8272 VB Dept. of Human Services 385-3205 VB Libraries Administration 385-4321 Central Library 385-0150 Personal Emergency Response Services Bayside Library 385-2680 Alert USA 800-789-6969 Bookmobile 385-2651 Chesapeake General Hospital Comfort Care Great Neck Library 385-2606 (Lifeline) 312-6470 Kempsville Library 385-2627 Updated 05/2013 13</p><p>Oceanfront Library 385-2640 Princess Anne Library 385-2610 Senior Rights Pungo-Blackwater Library 385-7790 Citizens’ Committee to Protect the Elderly Special Services 385-2684 518-8500 Wahab Public Law Library 385-4419 Division for Aging (Elder Rights) Windsor Woods Library 385-2630 800-552-3402 VB Parks and Recreation 385-1100 www.vda.virginia.gov VB Visitor Information 437-4919 Medicare Rights Center 212-869-3850 www.medicarerights.org Poverty Law Center 804-782-9430 Respite Care Ext. 14 Catholic Charities 456-5136 VA Office for Protection and Advocacy Out & About, LLC – Personalized Day 800-552-3962 Respite Services 577-2147 www.alzway.com VB Respite Care for the Elderly 385-4135 Special Needs Registry Special Needs Registry for Hampton Roads Region 420-8300 or 390-2578 (TTY) Retirement http://hrspecialneeds.org AARP 888-687-2277 email: [email protected] www.aarp.org *Emergency Preparedness Assistance Institute for Learning in Retirement (ODU classes for seniors) 368-4160 www.oduilr.com Substance Abuse Pension Benefit Guaranty Corporation (See also Mental Health/Substance Abuse) www.pbgc.gov Detox Services / Recovery Center 385-6950 Social Security Administration Narcotics Anonymous 459-8467 800-772-1213 Suspected Drug Activity Hotline www.ssa.gov 800-553-3673 Veterans Benefits 800-827-1000 VB Alcoholics Anonymous 490-3980 www.va.org VB Dept. of MH/SA 385-0888</p><p>Retirement Housing (Independent Living) Support Groups (see Independent Living/Retirement & Alzheimer’s Caregiver Support Group Senior Communities) 459-2405 American Cancer Society 800-227-2345 American Heart Association 800-242-8721 Senior Newsletters/Newspapers American Lung Association 800-586-4872 Good Health Magazine 217-0330 American Parkinson’s Disease of Hampton Senior Advocate 897-3075 Roads 495-3062 Seniority Magazine (VA Pilot) 222-5391 Arthritis Foundation 800-456-4687 Senior Living Guide 800-765-4975 BonSecours Help Line 889-2273 www.seniorlivingguide.com Breast Cancer Support Group 552-7200 Breast Cancer Support Group Updated 05/2013 14</p><p>“Look Good Feel Better” 398-2447 Out & About, LLC – Personalized Day Caregiver Action Network 800-896-3650 Respite Services 577-2147 www.thefamilycaregiver.org Senior Navigator 866-393-0957 Catholic Charities (multiple) 456-2366 www.seniornavigator.org Children of Aging Parents 800-227-7294 Senior Services of Southeastern VA Diabetes Support Group 363-6834 (SSSEVA) Reservations call 222-4513 Grandparents as Parents 533-5217 www.ssseva.org Multiple Sclerosis 490-9627 Tidewater Medical Transport 821-2080 VB Dept of Human Services Caregiver Support Groups 385-4135 *Anyone with a handicap/disabled parking Well Spouse Foundation 800-838-0879 placard or license plate can park for free at www.wellspouse.org the metered spots at the oceanfront – 4 hour Widowed Persons 461-9457 limit</p><p>Tax Information Utility Assistance IRS Refund Hotline 800-829-1954 United Way 594-4636 IRS Tax Assistance 800-829-1040 Salvation Army 455-9677 www.irs.gov STOP Organization 858-1368 IRS Tax Forms and Material 800-829-3676 VB Dept. of Human Services VB Commissioner of Revenue Energy Assistance Program 385-3492 Personal Property/Car Tax Relief 385-4487 Real Estate 385-4385 Veterans Affairs State Income 385-4483 Department of Veterans Affairs VB Real Estate Tax Assessor 804-786-0286 Tax Relief 385-4601 Tidewater Field Office 455-0814 www.dvs.virginia.gov </p><p>Transportation Services 5 Star Medical Transport 558-4050 VB Department of Human Services Accent Transportation Services 605-0605 Adult Protective Services 385-3550 Black & White Cabs of VB 855-1680 Adult Foster Care (wheelchair cabs) ALF/LTC/Nursing Home Screening Catholic Charities (H.E.L.P.) 456-2366 Companion Services Dependable Transport 515-0936 Detox Services/Recovery Center 385-6950 Eagle Medical Transports 273-7198 Emergency Services (MH/SA) 385-0888 Lee’s Friends (Cancer Patients) 440-7501 Intellectual Disabilities 385-6100 Logisticare (Medicaid only) 866-386-8331 Mental Health Substance Abuse 385-0866 Medical Transport 671-8911 VB Respite Care for the Elderly 385-4135 (stretcher only) Senior Adult Outpatient Services Para Transit Services (formerly Handi Ride) Magic Hollow I 385-8222 Applications 222-6087 Senior Resource Center 385-2175 Scheduling 455-8010 Southside Geropsychiatric Services 385-4202 Updated 05/2013 15</p><p>Supplemental Nutrition Assistance Program VBCERT (VB Community Emergency (SNAP) 385-3200 Response Team) 385-2914 VB Dept. of Human Services 385-3214</p><p>Volunteering Bon Secours Volunteer Services 889-5000 Voting Citizen’s Committee to Protect the Elderly Federal Post Card Application 518-8500 www.fvap.gov/pubs/onlinefpcs.html Office of Volunteer Resources 385-4722 State Board of Elections 800-552-9745 Senior Services of Va. (SSSEVA) 461-9481 www.sbe.virginia.gov www.ssseva.org VA registration and Voting Procedures Sentara Hospice Volunteers 553-3051 www.fvap.gov/pubs/vag/vagchapter3 VA Aquarium 385-0273 VB Voting Information 385-8683</p>