To the Municipal Manager

O. R. TAMBO DISTRICT MUNICIPALITYTO THE MUNICIPAL MANAGER OR TAMBO DISTRICT MUNICIPALITYFROM THE DIRECTOR: CORPORATE SERVICES OR TAMBO DISTRICT MUNICIPALITYSUBJECT INTERNAL ADVERTISEMENT OF POSTS: SUPPLEMENTARY BULLETINThis correspondence is intended to be a request to advertise a supplementary list of posts internally as a consequence of the process of placement which implemented the migration of employees from the old to the new organisational establishment. During the placement process there were disparities and inconsistencies that were noticed because of the previous human resource transactions and process that were done in the previous years. These include implementation of the previous job evaluation results, inconsistent recruitment practices, management of remuneration of employees, to mention just a few.In the light of the above scenario and in an endeavour to stabilise the people management processes in the municipality, the corporate service department is hereby requesting approval to advertise the attached positions which range from number 1 to number 91. The department further requests that these positions be advertised internally, thus, making them available only to individuals who are already in the employ of the OR Tambo District Municipality. Thank youRecommended/Not Recommended………………………………………………………………….. ………………………………………… F. Mphako Date Director: Corporate ServicesApproved/Not Approved……………………………………………………………………. …………………………………………… O.N. Hlazo Date Municipal Manager1 Community Services1. Position Title: Principal Office Satellite CentreDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 5Role Purpose To support local municipalities and ensure that there is proper and effective implementation of the OR Tambo Disaster Risk Management policy framework, Disaster Management Act and the National Disaster Management Framework by local municipal departments, entities and other stakeholders focusing on disaster risk reduction, prevention and avoidance. Key Responsibilities: To ensure effective and appropriate preparedness, response, recovery and rehabilitation through: . Establishment of a uniform approach for early warning strategies. . Avert or reduce the potential impact in respect of health impacts, personal injury, loss of life, property, infrastructure, environments and government services. . Immediate, integrated and appropriate response and relief actions when significant events occur or are threatening to occur. . All rehabilitation and reconstruction strategies conducted following disaster are implemented in an integrated and developmental manner. Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Head: Programme Manager: Integrated Response and Recovery (Planning and Practice)2. Position Title: Senior Disaster Management PractitionerDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 2Role PurposeTo support disaster risk management satellite centres and ensure that there is proper and effective implementation of the OR Tambo Disaster Risk Management policy framework, Disaster Management Act and the National Disaster Management Framework by local municipal departments, entities and other stakeholders focusing on disaster response and recovery. To advocate for integration of disaster risk reduction in planning processes, projects, programmes and initiatives of the municipality. Provide strategic advice and guidance on mission critical initiatives related to legislative imperatives with a view to sustaining remedial interventions, contingency plans, emergency preparedness, rapid and effective response to disasters and supporting resilient communities, post disaster recovery and rehabilitation within the context of the DM policy framework, the DM Act and regulations of the Gatherings Act, 205 1993.Key Responsibilities: Implement critical objectives encompassed in approved long and short term plans and priorities of the disaster management functionality2  Coordinates operative requirements and procedures during procedures during potential and declared disastersRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Programme Manager Integrated Response and Recovery3. Position Title: Senior Practitioners: Administration and Risk Reduction, satellite centresDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 5Role PurposeFacilitates the key performance areas associated with the Disaster Management ,Integrated Risk and Risk Assessment within the OR Tambo District Municipal Area and Local Municipalities through the design ,development and alignment of policies ,procedures ,systems and controls guiding critical interventions and processes with respect to risk reduction and elimination and providing strategic advice, information and guidelines on mission critical initiatives related to legislative imperatives with a view to sustaining remedial interventions and supporting an integral approach to the building of resilient individuals ,households and communities within the context of the IDP and Disaster Management Act No .57 of 2002.Key Responsibilities: Applying uniform disaster risk Integrated Response policy in the district  Support Technical Task Teams (TTTs) for the development and implementation of integrated disaster risk management plans for the district as a whole which are consistent with the findings of risk assessments. Disaster risk management plans must include.  Support strategies, programmes and projects aimed at risk Integrated Response by municipal departments; other municipal entities; local municipalities; and other disaster risk management role players in the district;  Assist with the preparation of hazard specific contingency operational plans for the coordination of response and recovery efforts by municipal departments and other municipal entities; local municipalities; and other disaster risk management role players in the district.  Support mechanisms to facilitate and monitor the progress of TTTs with the development, integration and implementation of priority risk Integrated Response strategies, programmes and projects risks affecting the district as a whole;  Support and maintaining mechanisms for the integration of risk reduction plans, projects, programmes and practices into Integrated Development Plans and all other developmental strategies in Council’s area  Support disaster risk management plans for the district to the NDMC; the EC PDRMC; and to other relevant disaster risk management role players in the district; as well as to the neighbouring Municipal DRMCs of the Amathole DM; Chris Hani DM; the Joe Gqabi DM; the Alfred Nzo DM;  Facilitate planning for the integrated management of cross-boundary risks (with neighbouring districts and between local municipalities) by entering into mutual assistance agreements and memoranda of understanding for the purposes of disaster risk management;  Support developing the capacity to provide a consultative and advisory service on disasters and disaster risk management for the district;  Exercising quality control, monitoring progress and reviewing effectiveness of risk Integrated Response programmes and projects and contingency plans;  Consulting with the O R Tambo DM DRMAF on the development of disaster risk management plans and other relevant disaster risk management issues.3  Conduct research to identify appropriate and relevant strategies, programmes and interventions to guide risk Integrated Response, avoidance and control.  Support plans to address risk reduction and specify processes to mitigate effects of unplanned disasters.  Engage communities, local government structures and relevant role players to promote and support a broad base culture of risk avoidance through strengthened public awareness’s ,education and responsibility.  Facilitate the procedural administrative requirements and reporting deadlines associated with the function.  Prepare reports detailing activities and outcomes associated with the function.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Programme Manager- Integrated Risk4. Position Title: Senior Communication system operatorsDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 4Role PurposeAttends to tasks associated with the operations of the control room, receiving, responding and/or transferring messages and information to facilitate and coordinate specific action or intervention and, provides general clerical support to enable accomplishment of specific service delivery related requirements and/ or instructions, including supervising the call centre operators.Key Responsibilities: Supervise inter-action with callers and operational personnel on telephones/two way radios with respect to specific incidents needing urgent attention.  Interpreting coded language information and instructions to personnel on duty to coordinate specific actions and proceedings with the communication thereof to relevant role players.  Supervising records and updating of registers regarding responses.  Ensure smooth running of the shift system including leaves schedules.  Interaction with Communication System Operators.  Reporting on faulty equipment to the Senior Disaster Practitioner IMCS.  Filling documentation, correspondence notifications and other recorded files.  Ensure compliance by communication centre staff with ORT Disaster Risk Management Communication Centre and emergency Communication standard operating procedure manual.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior Disaster Practitioner IMCS4 5. Position Title: Senior Disaster Practitioner Risk AssessmentDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 1Role PurposeConducting comprehensive and progressive risk assessment which will contribute to the development of disaster risk profile that are current and relevant , and which will inform the planning and practice of holistic, integrated disaster risk reduction and contingency planning and implementationKey Responsibilities: Conducting comprehensive and progressive risk assessments which will contribute to the development of disaster risk profiles that are current and relevant, and which will inform the planning and practice of holistic, integrated disaster risk reduction and contingency planning and implementation;  Maintaining mechanisms for the assessment and ongoing monitoring of disaster risk; the updating and dissemination of risk information; and for exercising quality control over the conduct of risk assessments;  Submitting disaster risk assessment reports for the district to the O R Tambo DM TAC; the EC PDRMC; and the NDMC for scrutiny and approval;  Supporting Technical Task Teams (TTTs) for the development and implementation of integrated disaster risk management plans for the district as a whole which are consistent with the findings of risk assessments. Disaster risk management plans must include.  Supporting the preparation of hazard specific contingency and response and recovery operational plans for the coordination of response and recovery efforts by municipal departments and other municipal entities; local municipalities; and other disaster risk management role players in the district.  Supporting disaster risk management plans for the district to the NDMC; the EC PDRMC; and to other relevant disaster risk management role players in the district; as well as to the neighboring Municipal DRMCs of the Amathole DM; Chris Hani DM; the Joe Gqabi DM; the Alfred Nzo DM;  Supporting instituting joint standards of practice for disaster risk management in the district that are consistent with national and provincial standards;  Supporting mechanisms to facilitate planning for the integrated management of cross-boundary risks (with neighbouring districts and between local municipalities) by entering into mutual assistance agreements and memoranda of understanding for the purposes of disaster risk management;  Facilitating operative requiring and procedures during potential and actual disasters.  Supporting Disaster Management Functionality and directing /coordinating efforts and resources towards establishing the magnitude and severity of relevant disasters.  Alerting Disaster management role players and allocating primary/secondary responsibilities to support capable handling of the disaster.  Supporting risk reduction programmes and recommending priority risk reduction programmes within Local Municipalities.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Programme Manager- Risk Reduction6. Position Title: Senior Disaster Practitioner- Information Management and Communication5 Department: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 1Role PurposeFacilitates the key performance areas associated with the Disaster Management ,Risk Reduction and Risk Assessment within the OR Tambo District Municipal Area and Local Municipalities through the design ,development and alignment of policies ,procedures ,systems and controls guiding critical interventions and processes with respect to risk reduction and elimination and providing strategic advice, information and guidelines on mission critical initiatives related to legislative imperatives with a view to sustaining remedial interventions and supporting an integral approach to the building of resilient individuals ,households and communities within the context of the IDP and Disaster Management Act No .57 of 2002.Key Responsibilities: Applying uniform disaster risk reduction policy in the district  Support Technical Task Teams (TTTs) for the development and implementation of integrated disaster risk management plans for the district as a whole which are consistent with the findings of risk assessments. Disaster risk management plans must include.  Support strategies, programmes and projects aimed at risk reduction by municipal departments; other municipal entities; local municipalities; and other disaster risk management role players in the district;  Assist with the preparation of hazard specific contingency operational plans for the coordination of response and recovery efforts by municipal departments and other municipal entities; local municipalities; and other disaster risk management role players in the district.  Support mechanisms to facilitate and monitor the progress of TTTs with the development, integration and implementation of priority risk reduction strategies, programmes and projects risks affecting the district as a whole;  Support and maintaining mechanisms for the integration of risk reduction plans, projects, programmes and practices into Integrated Development Plans and all other developmental strategies in Council’s area  Support disaster risk management plans for the district to the NDMC; the EC PDRMC; and to other relevant disaster risk management role players in the district; as well as to the neighbouring Municipal DRMCs of the Amathole DM; Chris Hani DM; the Joe Gqabi DM; the Alfred Nzo DM;  Support mechanisms for the integration of risk reduction plans, projects, programmes and practices into Integrated Development Plans and all other developmental strategies in Council’s area;  Support instituting joint standards of practice for disaster risk management in the district that are consistent with national and provincial standards;  Facilitate planning for the integrated management of cross-boundary risks (with neighbouring districts and between local municipalities) by entering into mutual assistance agreements and memoranda of understanding for the purposes of disaster risk management;  Assist monitoring alignment and progress with the development and regular updating of disaster risk reduction plans and strategies and their integration into the IDP by local municipalities in the district  Support developing the capacity to provide a consultative and advisory service on disasters and disaster risk management for the district;  Exercising quality control, monitoring progress and reviewing effectiveness of risk reduction programmes and projects and contingency plans;  Consulting with the O R Tambo DM DRMAF on the development of disaster risk management plans and other relevant disaster risk management issues.  Conduct research to identify appropriate and relevant strategies, programmes and interventions to guide risk reduction, avoidance and control.  Support plans to address risk reduction and specify processes to mitigate effects of unplanned disasters.  Engage communities, local government structures and relevant role players to promote and support a broad base culture of risk avoidance through strengthened public awareness’s ,education and responsibility.  Facilitate the procedural administrative requirements and reporting deadlines associated with the function.  Prepare reports detailing activities and outcomes associated with the function.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure6  Reports to the Programme Manager- Risk Reduction7. Position Title: Senior Disaster Practitioner ResearchDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 1Role PurposeResponsible for risk research within the Disaster Management UnitKey Responsibilities: Conducting comprehensive and progressive risk assessments which will contribute to the development of disaster risk profiles that are current and relevant, and which will inform the planning and practice of holistic, integrated disaster risk reduction and contingency planning and implementation;  Establishing and maintaining mechanisms for the assessment and ongoing monitoring of disaster risk; the updating and dissemination of risk information; and for exercising quality control over the conduct of risk assessments;  Submitting disaster risk assessment reports for the district to the O R Tambo DM TAC; the EC PDRMC; and the NDMC for scrutiny and approval;  Establishing Technical Task Teams (TTTs) for the development and implementation of integrated disaster risk management plans for the district as a whole which are consistent with the findings of risk assessments. Disaster risk management plans must include.  The preparation of hazard specific contingency and response and recovery operational plans for the coordination of response and recovery efforts by municipal departments and other municipal entities; local municipalities; and other disaster risk management role players in the district.  Submitting disaster risk management plans for the district to the NDMC; the EC PDRMC; and to other relevant disaster risk management role players in the district; as well as to the neighbouring Municipal DRMCs of the Amathole DM; Chris Hani DM; the Joe Gqabi DM; the Alfred Nzo DM;  Instituting joint standards of practice for disaster risk management in the district that are consistent with national and provincial standards;  Establishing mechanisms to facilitate planning for the integrated management of cross-boundary risks (with neighbouring districts and between local municipalities) by entering into mutual assistance agreements and memoranda of understanding for the purposes of disaster risk management;  Facilitates operative requiring and procedures during potential and actual disasters.  Assisting with Disaster Management Functionality and directing /coordinating efforts and resources towards establishing the magnitude and severity of relevant disasters.  Alerting Disaster management role players and allocating primary/secondary responsibilities to support capable handling of the disaster.  Facilitating risk reduction programmes and recommending priority risk reduction programmes within Local MunicipalitiesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Programme Manager- Knowledge Management7 8. Position Title: Communication Centre OperatorsDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 8Role PurposeAttends to tasks associated with the operations of the control room, receiving, responding and/or transferring messages and information to facilitate and coordinate specific action or intervention and, provides general clerical support to enable accomplishment of specific service delivery related requirements and/ or instructions, including supervising the call centre operators.Key Responsibilities:Communicates and transfers information to/ from operational personnel, public and/or internal departments by: Facilitate inter-action with callers and operational personnel on telephones/two way radios with respect to specific incidents needing urgent attention.  Interpreting coded language information and instructions to personnel on duty to coordinate specific actions and proceedings with the communication thereof to relevant role players.  Facilitate records and updating of registers regarding responses.  Interaction with Senior Communication System Operator.  Reporting on faulty equipment to the Supervisor  Filling documentation, correspondence notifications and other recorded files.  Ensure compliance by communication centre staff with ORT Disaster Risk Management Communication Centre and emergency Communication standard operating procedure manual.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior Communication System Operators9. Position Title: Disaster Management AssistantsDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 3Role PurposeUndertake tasks/activities associated with the collection and distribution of disaster material (e.g. tents), mail and other related correspondence/ documentation/ fires and items (stores and collection) to/ from internal departments and external sources, conducting general office duties, in order to ensure laid down instructions are compiled with and deadlines/ priorities attended to. Key Responsibilities:Delivery and CollectionPerforms specific tasks associated with the delivery and collection of items to/ from external sources by: Receiving a schedule indicating delivery/ collection requirements and identifying with specific priorities.8  Delivering tent and disaster material, loading equipment into vehicle and delivering to designated sites/ areas.  Driving the water tanker to relevant areas.  Batching correspondence, mail and other items according to the planned destination schedule/ route.  Checking vehicle condition (tyres, water, oil, brakes, lights, etc.) and completing the checklist and log sheets prior to departure and/ or reporting defects to the immediate superior.  Locating specific addresses for delivery/ collection and seeks/ or signs acknowledgement of receipt on collection / delivery of materials, etc.Cleaning FunctionsPerforms specific tasks/ activities associated with the provision of general administration support by: Cleaning response and disaster material and ensuring that tents, blankets and relevant materials are cleaned after relief, and packing relief material in an orderly manner.  Cleaning of offices and minor maintenances of office equipment and appliances e.g. changing of bulbs,  Cleaning of the disaster management vehicle.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Administration Officer10. Position Title: Disaster Management PractitionersDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 3Role PurposeTo support Senior Disaster and Risk Practitioner satellite centres and ensure that there is proper and effective implementation of the OR Tambo Disaster Risk Management policy framework, Disaster Management Act and the National Disaster Management Framework by local municipal departments, entities and other stakeholders focusing on disaster response and recovery. To advocate for integration of disaster risk reduction in planning processes, projects, programmes and initiatives of the municipality. Provide Support on mission critical initiatives related to legislative imperatives with a view to sustaining remedial interventions, contingency plans, emergency preparedness, rapid and effective response to disasters and supporting resilient communities, post disaster recovery and rehabilitation within the context of the DM policy framework, the DM Act and regulations of the Gatherings Act, 205 1993.Key Responsibilities:Implement critical objectives encompassed in approved long and short term plans and priorities of the disaster management functionality by: Assist in maintaining sound relations between the main centre and satellite centres in response and recovery activities.  Support disaster risk management satellite centres in the implementation and practice of the disaster relief and recovery.Disaster Control9 Facilitates operative requirements and procedures during procedures during potential and declared disasters by: Assist in the identification of district infrastructure and resources for mobilisation to support communities affected by major incidents or declared disasters.  Monitor information uploaded on Mobenzi application to facilitate speedy intervention and response in support of satellite centres.  Advise on determination of the magnitude and severity of a reported major/disastrous incident for declaration.  Assist and advise in the Implementation of approved response plans, protocols, field operation standards, etc in the district.  Facilitate provision of relief in consultation with the Programme Manager.  Assist disaster management satellite centres in the coordination of recovery, reconstruction and rehabilitation activities.  Consolidate information for funded interventions, occurred and declared disasters.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior Disaster Management Practitioner – Response and Recovery (Main Centre) 11. Position Title: Administrative OfficerDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 1Role PurposeUndertakes specific clerical tasks associated with the Disaster Risk Management Section and provides administrative support and attends to specific office support / clerical activities associated with the preparation, copy typing, circulation, safekeeping and retrieval of documents/correspondence and general financial administration, communicating with visitors, officials, sourcing and making available routine information pertaining to scheduled activities of section.Key Responsibilities:Responsible for all: Secretarial Support Receptionist / Switchboard Functions Stores and Requisition ControlsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure10  Reports to the Head of the Centre12. Position Title: Messenger DriverDepartment: Community ServicesUnit: Disaster and Risk ManagementNumber of Posts: 1Role PurposeUndertakes tasks/activities for the office associated with the collection and distribution of mail and other related correspondence /documentation /files (notices/agendas/minutes) to/from internal departments and external sources in order to ensure laid down instructions are complied with and deadlines/priorities attended to.Key Responsibilities: Ensure that messages and documents are delivered in time.  Understand privacy rules and not tamper with documents  Collection and delivery of mail and other materials are required from and to the post office, government agencies and other institutions.  Sorting, delivery and pick up of mail from various offices of the premises at regular intervals  Maintenance of records as required  Other duties are required  Maintenance of recording information in the system, solution of minor technical problems and reporting service providers for regular maintenance and repair Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Admin Officer13. Position Title: Fire FighterDepartment: Community ServicesUnit: Fire and Emergency Rescue ServicesNumber of Posts: 20Role PurposePerforms a variety of tasks associated with responding to and dealing with fire-fighting, emergency rescues services, supervision of fire-fighters, rendering basic medical care, fire prevention and training activities, operating and maintaining firefighting equipment and apparatus, maintaining fire station facilities and related work as required in order to protect the lives and property of the citizens of the municipality in accordance with the Fire Brigade Services Act(Act 99 of 1987) Key Responsibilities:11  Carries Out Fire-Fighting Activities and Emergency Operations Preparing for emergency incidents and protection duties to reduce incidents and severity of fires and providing a safer environment for firefighters and communities of the municipality Maintenance Function: Vehicles, Equipment and Fire Station  Performs basic administrative functions Operates a variety of vehicles, light and heavy driven machinery up to level of certificationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior Fire FighterCorporate Services14. Position Title: Security OfficerDepartment: Corporate ServicesUnit: Municipal Safety and Security ServicesNumber of Posts: 15Role PurposePerforms activities associated with guarding/ protecting Council property / assets, Municipal key points ensuring safe working environment in the institution.Key Responsibilities: Performs specific activities associated with patrolling and guarding premises/key points and surroundings Municipal key points Performs specific activities at the main entrance gates including access control Monitoring of CCTV Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Security Supervisor15. Position Title: Security SupervisorDepartment: Corporate ServicesUnit: Security Inspector Key pointsNumber of Posts: 212 Role PurposeTo identify all risks and threats in the current countermeasures and to ensure the security systems are rectified and implemented. Oversee subordinate supervisory personnel and security services to ensure safe and secure working environment. Key Responsibilities:Coordination Functions Receive approved security plan and policies for implementation from security manager.  Conduct security risk, threat analyses and security survey exercise in all assets and Municipal key points and report to security manager.  Confirming that Security supervisors and Security Officers are on duty, performing their duties within prescribed procedures/guidelines and that they are in uniform.  Communicating with the Security Supervisors at their duty points from time to time to establish problems/incidents, and taking appropriate measures for specific situation/incidents, and interacting with Security Manager on crimes/breaches.  Monitoring incidents reports, occurrence registers and entrances.  Conduct regular briefing with supervisory personnel under command.  Ensure that all posts are properly and effectively supervised and staffed by making adjustment in light of operational requirements  Assure the availability of all relevant resources to carry out the duties and responsibilities of the section.Operational Functions: Security Services and Coordination Hold monthly meetings with security service providers regarding service level agreements (contract management/guarding services).  Participating in liaising with security agencies and relevant departments pertaining to safety and security matter.  Liaise with security managers on matters pertaining to physical security.  Assist in all matters pertaining to investigation of crime.  Participate in the preparation of budget proposals and performance reports.  Consult with and advises the Security Manager of all matters and activities of concern planned or taking place within the InstitutionRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Security Inspector Key pointsWater and Sanitation Services16. Position Title: Assistant MechanicalDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Qumbu (1)Tsholo (1) Libode (1)Flagstaff (1)13 Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Nqueleni (1)Role PurposePerforms specific mechanic/Electrical activities supporting the Mechanic/Electrician during minor works and during installation, maintenance and repair works by attending to the preparation of the site and undertaking specific mechanic/electrical applicationsKey Responsibilities: Assist the Mechanic/Electrician to facilitates activities and sequences associated with maintaining the functionality of vehicles, plant and machinery Assist the Mechanic/Electrician in activities/ sequences associated with trouble shooting/ fault finding and repairing plant, machinery and vehicles Monitor/ cleans worksites, stores equipment and tools and loads materials prior to departure from work siteRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Mechanic or Electrician17. Position Title: Assistant ElectricianDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Qumbu (1)Tsholo (1) Libode (1)Flagstaff (1)Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Nqueleni (1)Role PurposePerforms specific mechanic/Electrical activities supporting the Mechanic/Electrician during minor works and during installation, maintenance and repair works by attending to the preparation of the site and undertaking specific mechanic/electrical applications14 Key Responsibilities: Assist the Mechanic/Electrician to facilitates activities and sequences associated with maintaining the functionality of vehicles, plant and machinery Assist the Mechanic/Electrician in activities/ sequences associated with trouble shooting/ fault finding and repairing plant, machinery and vehicles Monitor/ cleans worksites, stores equipment and tools and loads materials prior to departure from work siteRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Mechanic or Electrician18. Position Title: Data CapturerDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (10)Role PurposeCollect and capture EPWP labour reports on the EPWP Reporting System. Ensures work opportunities generated by the District Municipality are reported and validated. Drivers of the Districts reporting to the Department of Public Works Provides administrative and general support relating to the accurate capturing and verification of Indigent Applications on the MS Excel computer system, and creating new accounts. The role is responsible for capturing data and information and ensuring an effective maintenance (backup) system. This role is responsible for scheduling and administration of systems activities in support of the Municipality and central administration of the Master Data System.Key Responsibilities:Filling and Data Entry  Communicate with Service Providers and Contractors  Arrange Appointments for Site Visits  Processing, Data Verification & Reporting  Prepare source data for computer entry: By compiling and sorting information  Establishing entry priorities.  Certified ID Copies  Contracts of Employees  EPWP Labour information  Processes documents by reviewing data for deficiencies returns incomplete data to the service providers.  Maintains Data entry requirements by following EPWP procedures and techniques.  Reports Data on the EPWPRS according to the set timeframes/deadlines  Maintains operations by following policies and procedures  Secures information by completing Data Base backups. Ie Archives  Prepares relevant documents for Audit processes Filing data forms and reports  Accompany auditors to the respective sites.15  Assists the Manager with relevant information for Regional steering Committee Presentations  Attends Regional Steering Committee meeting Assists on reporting Work Opportunities generated by the District Municipality Inform supervisor of challenges and make recommendations for improved work flow.  Contributes to team effort by accomplishing related results as needed.Perform Administrative Functions:  Capturing data onto systems  Maintaining high standards of housekeeping  Preparing appropriate reports  Producing documentation relevant to role  Adhering to administrative legislation  Adhering to Safety, Regulations, The Act, Codes of practice and standards  Processing safety, injury, risk and incident reports  Participating in meetings  Completing role requirements appropriate to the job contentsIn order to ensure administrative requirements and procedures associated with the reporting the Districts progress on job creation.Contribute to Administration Team Effectiveness  Participating in meetings  Generating improvement ideas  Communicating with clientsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Manager WSP19. Position Title: SamplerDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (5)Role PurposeWater samplers enforce water quality laws and regulations. The Incumbent collects and tests samples of water supplied by the municipality to determine the types and level of contaminants in it. If the water doesn’t meet the minimum standards, the incumbent provides recommendations on how to improve the quality. Samplers working in waste water plants ensure waste water meets industrial effluent regulations before being discharged to the natural environment or recycledKey Responsibilities:Technical duties Collect water samples, using sample bottles  Submit samples to laboratory for testing and prepare a report on findings  Computes effluent flow from chart for sampling period  Conducts tests, such as pH and dissolves oxygen to ascertain effluent levels  Assist in water quality flushing program to enhance the water quality delivered to the client  Responds to water quality complains by internal or external clients16  Review lab results, identify possible water quality problems and inform supervisor  Keep all sample equipment clean and free of contaminations.  Ensure instruments used are calibrated correctly  Ensure the appropriate amount of water bottles and other required materials for sampling is maintained in the stock base  Perform related duties as requiredData Capturing Reviews data from meters, recorders and inspect equipment in the treatment works to ensure compliance with government standards  Removes and replaces records charts  Review and compile information for data capturing purposesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Laboratory Technician20. Position Title: Bulk Meter ReaderDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (5)Role PurposePerforms professional work in meter reading for the District municipality’s water network Read water consumption meters and enter data in books or hand-held computersKey Responsibilities: Walk or drive vehicles along established routes to take readings of meter dials  Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations  Connect and disconnect utility services at specific locations  Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations  Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.  Inspect meters for unauthorized connections, defects and damages such as broken seals.  Report to service department any problems such as meter irregularities, damages equipment or impediments to meter access including dogs.  Report lost or broken keys  Take full responsibility for Municipality assets and equipment used in day to day duties  Report any issues pertaining to the job or where assistance is needed to the direct supervisor  Leave messages to arrange different times to read meters in cases in which meters are not accessible.  Answer customers' questions about services and charges, or direct them to customer service centers.  Update client address and meter location information.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience 17 Reporting Structure Reports to the Technician21. Position Title: Plant SupervisorDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Qumbu (8)Tsholo (8) Libode (8)Flagstaff (8)Lusikisiki (8)PSJ (8)Mqanduli and Coffeebay (8)Nqueleni (8)Role PurposePerform tasks associated with identifying, communicating and applying contingency measures in accordance with instruction to minimize specific problems /defects in the water and sanitation system network and plant installations, guiding personnel on routine operational activities and supporting special personnel with the execution of repair and maintenance sequencesKey Responsibilities: Investigates specific complaints and /or inspects the conditions of water and waste water  Attends to preparatory, in process and completion activities during maintenances /repair work system, pump station and treatment plants  Attends to the completion of procedural forms and undertakes general maintenance routine housekeeping activitiesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Superintendent22. Position Title: By-law InspectorDepartment: Water ServicesUnit: Water and Sanitation18 Number of Posts: Mthatha (9)Role PurposeThe By-Law Inspector is responsible for the application and enforcement of all Municipal by-laws and other applicable laws in order to ensure compliance. The By-Law Inspector is responsible for enforcing municipal by-laws and providing public education and awareness programs and services in order to ensure the protection of residents, property and employees. Failure to provide adequate services will endanger the safety of residents and may result in unnecessary injury or loss of life in emergency situations.Key Responsibilities: Assists with the development and Implementation of comprehensive Municipal By-Laws  Enforces the provisions of the Municipal by-laws and any other applicable law.  Present information to and attend court Main Activities  Ensure evidence is gathered in an appropriate and legal manner  Maintain detailed records of incidences  Ensure all records are kept and up to date  Conduct investigations  Performs all relevant inspections, as they relate to permits issued or regulations violated  Patrols throughout the Municipality and performs site visits as required  Ensures all orders or notices are executed as they relate to regulations violated and ensures timely response and action to all public and political enquiries  Conducts investigations and complaints that relates to by-laws  Conduct regular patrols and perform day to day enforcement activities  Prepare reports for presentations  Complete administrative tasks as required  Maintain records of bylaw infractions, permits, etc.  Prepare reports on all areas of By-Law  Monitor the By-Law budget  Perform other related duties as may be required by supervisor  The By-Law Inspector is responsible for enforcing municipal by-laws and providing public education and awareness programs and services in order to ensure the protection of residents, property and employees.  Provide public education and awareness and promote safety in order to reduce the incidence of accidence and emergencies and bylaw infractions Main Activities  Promote public safety in all areas  Coordinate, promote and/or deliver safety events concerning public safety  Liaise with community groups and organizations concerning safety issues and concerns  Respond to resident complaints and concerns  Maintain public relations and liaison concerning bylaw awareness and enforcementRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the WCDM Manager23. Position Title: General AssistantDepartment: Water Services19 Unit: Water and SanitationNumber of Posts: Mthatha (9)Role PurposeUndertakes activities associated with maintaining the cleanliness of water plants/site and loading /offloading of chemicals, litter and general waste and attending to the cutting/ trimming of lawns or cleaning of overgrown shrubs/ vegetation in accordance with laid down instructionKey Responsibilities: Undertakes general labouring tasks  Cleans worksites, stores equipment and tools and loads materials prior to departure from work siteRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Assistant Plumber24. Position Title: Public Toilet CleanerDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Qumbu (4)Tsholo (4) Libode (3)Flagstaff (4)Lusikisiki (4)PSJ (4)Mqanduli and Coffeebay (8)Nqueleni (4)Role PurposePerforms labouring activities associated with the maintenance of public toilets, and attending to all general cleaning of toilets, surrounding areas and the keeping of tools, and clean equipment storage and care activities. Key Responsibilities: Undertakes general labouring tasks associated with the maintenance of public toilets, and general ground maintenance Cleans and attends to the storage and safekeeping of tools and equipmentRequirements20  Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the General Assistant25. Position Title: Mechanical and Electrical SuperintendentDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Role PurposeFacilitates the set-up, work in progress and completion of specialized tasks activities associated with the mechanical/Electrical maintenance and repairs, including monitoring and correcting the productivity and performance outputs of supporting personnel and attending to routine and general administrative recording requirements contributing to the accomplishment of departmental objectivesKey Responsibilities: Facilitates specific pre-work/site requirements with regards to repairs, planned and preventative maintenance sequences and guides the activity of personnel Technical Work Responsibilities  Effectively Ensure Mechanical/Electrical Availability of All Equipment In Area of Responsibility  Project Work (Manufacturing and Installation of Equipment and Facilities)  Monitor Operational Effectiveness of Equipment and Facilities  Maintenance of Mechanical Equipment/Power Installations and Components According to Standards and Procedures  Responsible for Health and Safety in Area of ResponsibilityRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior Superintendent (Mechanical/Electrical)26. Position Title: Senior Superintendent Mechanical and ElectricalDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Role Purpose21 Coordinates the set-up, work in progress and completion of specialized tasks activities associated with the mechanical/Electrical maintenance and repairs, including monitoring and correcting the productivity and performance outputs of supporting personnel and attending to routine and general administrative recording requirements contributing to the accomplishment of departmental objectivesKey Responsibilities: Coordinates specific pre-work/site requirements with regards to repairs, planned and preventative maintenance sequences and guides the activity of personnel Technical Work Responsibilities  Effectively Ensure Mechanical/Electrical Availability of All Equipment In Area of Responsibility  Project Work (Manufacturing and Installation of Equipment and Facilities)  Monitor Operational Effectiveness of Equipment and Facilities  Maintenance of Mechanical Equipment/Power Installations and Components According to Standards and Procedures  Responsible for Health and Safety in Area of ResponsibilityRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Assistant Manager Water and Sanitation27. Position Title: TechnicianDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Qumbu (1)Tsolo (1) Libode (1)Flagstaff (1)Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Nqueleni (1)Role PurposeMaintain, calibrate, test and troubleshoot instrumentation, process controls, programmable logic controllers, data acquisition systems and electrical systems for the municipal water system. The Incumbent is required to supervise and perform duties in meter reading and provide meter and water services. The incumbent drives the meter reading testing programs. The incumbent is required to give technical services wherein all meters or other related equipment is kept in working orderKey Responsibilities: Monitor and maintain the Supervisory Control and Data Acquisition (SCADA) system and other operational software 22 systems  Maintain, test and repair metering and recording instruments, control apparatus, data logging and display equipment, communications and telemeter systems.  Install, test and repair automated telemetry equipment, including calibration of input sensors such as flow meters, meters and other monitoring equipment  Maintain and develop files and records for electrical and instrumentation systems and equipment in a computerized maintenance management system, create and maintain drawings, review SCADA system alarms for equipment failure.  Prepare special reports utilizing SCADA, CMMS, or Microsoft products or similar products, order equipment repair parts and/or new upgraded equipment. Supervision of water meter staff, including training and motivating employees; assigning and reviewing work; establishing and monitoring employee performance objectives; preparing and presenting employee performance evaluations; counseling employees on job performance; and making recommendations regarding hiring, terminating and disciplining employees; Maintains files both paper and electronic; Facilitates meter sets and assists with the cross connection and municipal pretreatment program; Supervises water meter change-out and testing programs; Prepares informational reports and may prepare work orders; Receives and investigates consumer/citizen complaint and takes appropriate action; Routes information and materials to appropriate personnel; Resolves work-related problems; Answers client’s questions and provides assistance; Assists with the developing and revising of operating procedures; Enforces safety rules; Assists the Water Distribution and Wastewater Collection departments as necessary; Enforces and causes compliance with the Standard Operating Procedures Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the WCDM Assistant Manager28. Position Title: ArtisanDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: KSD (4)Mhlontlo (2)Nyandeni (2)Ingquza (2)Role Purpose23 Facilitates the set-up, work in progress and completion of specialized tasks activities associated with the area of specialization maintenance, attending to routine/ general administrative recording requirements in the mechanical workshopKey Responsibilities: Facilitates activities and sequences associated with maintaining the functionality of vehicles, plant and machinery Facilitates activities/ sequences associated with trouble shooting/ fault finding and repairing plant, machinery and vehiclesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Superintendent29. Position Title: ElectricianDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Qumbu (1)Tsolo (1) Libode (1)Flagstaff (1)Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Ngqeleni (1)Role PurposeFacilitates the set-up, work in progress and completion of specialized tasks activities in the Technical Services Department, associated with medium/ low voltage electrical installation, maintenance and repair (electrical operated machines and equipment) including, monitoring and correcting support personnel productivity and performance and, attending to routine/ general administrative recording requirements contributing to the accomplishment of departmental objectives.Key Responsibilities: Interprets specific pre-work/ site requirements with regards to installation, repairs and, planned and predictive maintenance sequences Facilitates activities associated with the construction/ maintenance and installations of medium/ low voltage electrical works24  Facilitates activities and sequences associated with maintaining the functionality of electrical pump stations systems Facilitates activities/ sequences associated with trouble shooting/ fault finding and repairing to pumps and electrical systemsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Artisan30. Position Title: PlumberDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (24)Qumbu (2)Tsolo (3) Libode (3)Flagstaff (4)Lusikisiki (5)PSJ (5)Mqanduli and Coffeebay (4)Ngqeleni (5)Role PurposeFacilitates the set-up, work in progress and completion of specialized plumbing tasks activities associated with the installation, maintenance and repair to faulty or damaged water meters, water pipes and manholes, including, monitoring and correcting the productivity and performance outputs of support personnel and, attending to routine/ general administrative recording requirements contributing to the accomplishment of departmental objectives. Key Responsibilities: Facilitates activities associated with the repairs, maintenance and installations of water meters, water pipes and manholesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure25  Reports to the Senior Superintendent31. Position Title: Artisan PlumberDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (4)Qumbu (2)Tsolo (2) Libode (2)Flagstaff (2)Lusikisiki (2)PSJ (2)Mqanduli and Coffeebay (2)Ngqeleni (2)Role PurposeTo ensure that the community receive clean drinking water that complies with SABS code of standard at all times.Key Responsibilities:Office Administration Time book management: For recording, monitoring and identifying those who are not work and find reason therefore.  To check water related complaints receive yesterday for attention and auctioning.  Attend water and sanitations related complaints from the community or customer and attend meetingsPlanning: To plan how to address water related backlogs, current and future work Performed so as to deliver clean water to communities.  Check availability of material, fittings on stores to ensure continuity Of work and for stock taking.  Job allocation to subordinates for full utilization of personnel to repair Burst pipes, hand pumps and valves. To ensure uninterrupted supply To communities  Make sure that the honey sucker sucks septic tank before overflowing  Ensure that subordinates wear protective clothing at all times  Make sure that municipal vehicles are not misused and are properly parked after hoursOrganize site meeting: To attend to complaints received on work progress and listen to Grievances and problem encountered  To take final decision and implement them  Attend organizational meeting with subordinate and Superiors  Submission of monthly progress report to the Superintendent to determine and communicate progress and backlogs with superintendent Inspection:26  To inspect the functioning of schemes, for maintenance and repairs to ensure the functioning of schemes.  Submission of orders and distribution of fuel to schemes to ensure Continuous functioning of the schemes.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Superintendent Plumbing32. Position Title: Assistant PlumberDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (61)Qumbu (2)Tsolo (2) Libode (2)Flagstaff (2)Lusikisiki (2)PSJ (2)Mqanduli and Coffeebay (2)Ngqeleni (2)Role PurposePerforms specific plumbing activities supporting the colleagues and immediate superior during minor works and during installation, maintenance and repair works by attending to the preparation of the site and undertaking specific plumbing applications associated with the laying pipes, removing and replacing components/ parts on water metering and regulating devices. Key Responsibilities: Performs activities associated with the installations of water reticulation systems Performs activities and sequences associated with maintaining the functionality of water reticulation systems  Cleans worksites, stores equipment and tools and loads materials prior to departure from work site Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Plumber33. Position Title: TLB Operator27 Department: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Qumbu (1)Tsolo (1) Libode (1)Flagstaff (1)Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Ngqeleni (1)Role PurposeTo operate TLB machine in performing support duties in relation to all construction duties in the Water and Sanitation Division Key Responsibilities: Check the road worthiness of the TLB before starting work of the day by inspecting hydraulic, engine oil, water, Battery terminals etc.  Start the TLB machine so as to check whether there are any oil leaks, if any report to supervisor for repairs, if not begin work for the day.  Respond to all outstanding duties (of backfilling & trench digging) left unfinished the previous day.  On return from the day duties, wash the machine and do greasing to prepare the Engine for the next day.  Log in all daily tasks performed to assist transport section to determine how much the TLB is utilized and to report work progress to supervisor.  Report to Transport Section when the TLB is due for service or major repairs.  Assist plumbers in digging where picks and spades are not suitable to do.  Backfill all open trenches within the safety measures.  To assist on lifting water Sewer heavy pipes that people cannot load or offload.  To load sand, river sand concrete etc on trucks to backfilling trenches or construction work.House Keeping Keep the plant/machinery in excellent condition in order to ensure long lasting life span  Must inspect the site to ensure the safety of the plant, workers and also the underground cables, waterlines, telephone cables etc.  Must have safety equipment /uniform and fuel always make sure that fuel tank is locked and safe  Performs specific tasks /activities at the depot /work sites prior to and on completion of allocated maintenance assignments Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Relevant Supervisor as per section28 34. Position Title: Truck DriverDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (3)Qumbu (1)Tsolo (1) Libode (1)Flagstaff (1)Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Ngqeleni (1)Role PurposeProvides logistical and transportation support for the implementation of all field work.Key Responsibilities: Transportation and Logistics  Transportation of Meter Readers,  Plumbers/Artisans and Tools & Equipment  Safe and effective hauling of people and Material  To ensure OHS standards are adhereRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Plant Supervisor or relevant supervisor of the specific department35. Position Title: ElectricianDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (1)Qumbu (1)Tsolo (1) Libode (1)Flagstaff (1)29 Lusikisiki (1)PSJ (1)Mqanduli and Coffeebay (1)Ngqeleni (1)Role PurposeFacilitates the set-up, work in progress and completion of specialized tasks activities in the Department, associated with medium/ low voltage electrical installation, maintenance and repair (electrical operated machines and equipment) including, monitoring and correcting support personnel productivity and performance and, attending to routine/ general administrative recording requirements contributing to the accomplishment of departmental objectives. Key Responsibilities: Interprets specific pre-work/ site requirements with regards to installation, repairs and, planned and predictive maintenance sequences Facilitates activities associated with the construction/ maintenance and installations of medium/ low voltage electrical works Facilitates activities and sequences associated with maintaining the functionality of electrical pump stations systems Facilitates activities/ sequences associated with trouble shooting/ fault finding and repairing to pumps and electrical systemsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Artisan36. Position Title: Process ControllerDepartment: Water ServicesUnit: Water and SanitationNumber of Posts: Mthatha (8)Qumbu (10)Tsolo (2) Libode (2)Flagstaff (7)Lusikisiki (16)PSJ (13)Mqanduli and Coffeebay (15)Ngqeleni (14)Role PurposeAttends to purification of water according to SABS standard through the application of specific operating procedures controlling the plant performances attending to removal and disposal of debris from water and quality portable drink30 Key Responsibilities: Checking of relevant Tanks  Ensuring correct Consumption  Sampling  Technical and Related DutiesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Plant Supervisor or Superintendent37. Position Title: Superintendent Department: Water ServicesUnit: Water and SanitationNumber of Posts: Libode (1)Ngqeleni (1)Role PurposeFacilitates the operations and maintenance in water supply by ensuring that purification and reticulation of water comply with SANS water affairs specificationsKey Responsibilities:▪ Assessing the adequacy of procedures, systems and controls associated with, equipment and material availability and utilization▪ Resource Planning and Control ▪ Monitors and evaluates progress with regards to operations and maintenance work in the sectionRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Senior SuperintendentHuman Settlement38. Position Title: Quality Assurance Practitioner Department: Human SettlementUnit: Quality Assurance31 Number of Posts: 1Role PurposeThe Role’s main purpose is to ensure quality standards are met within the human settlement unit The incumbent is responsible for the work done by her/his team and s/he has the power to approve work orders and delegate tasks. Also, s/he has to make sure that every task complies with the construction regulation, common procedures and codes proposed by the municipality and national legislation. S/he has to be aware at all times of the budget of a project and how much every step of project costs, so s/he can inform the manager to intervene and modify the budget when necessary. Also, the incumbent interacts with the contractors and assist them with the plan of development for their project. Supervise implementation of prescribed norms and standards in relation to National and provincial policies. Ensure that contractors conform and adhere to set standards to avoid poor workmanshipKey Responsibilities: Ensure building and housing projects remains within budget Verify quality of contractor’s, materials and building activities Ensure all construction is within time span plan, and to national standards Ensure blue-prints and building plans is up to standard, and according to national legislation. Monitoring building progress against agreed completion dates, and continue to verify quality of building standards. Ensure building and construction site meets national quality standards Ensure quality policies and standards is in place for ORT Monitoring Compliance – Quality And Performance Various Administrative DutiesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Quality Assurance39. Position Title: Chief Building TechnicianDepartment: Human SettlementUnit: Quality AssuranceNumber of Posts: 3Role PurposeCoordinates sequences associated with monitoring compliance with standards, procedures, regulations and specifications in terms of National Building Regulations and SABS Codes of practice, with regards to the submission of plans for approval and construction of building, preparing and presenting investigational reports, processing/ approving and issuing compliance notices to align practices.Key Responsibilities: Supervise Quality on Building Sites Ensuring Compliance on Occupational Health and Safety32  Ensuring Contractors are Working According to Projected Implementation Plans Performs Specific Administrative Tasks/ Activities Associated With the Updating and Maintaining Records/ Information of Work in Progress and Completed Works Supervise Building TechniciansRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Quality Assurance Practitioner40. Position Title: Building TechnicianDepartment: Human SettlementUnit: Quality AssuranceNumber of Posts: 3Role PurposeSubmission of plans for approval and construction of building, preparing and presenting investigational reports, processing/ approving and issuing compliance notices to align practices.Key Responsibilities: Implementation of Procedures and, Monitors Compliance With Standards and Specifications with Regards to New Building, Additions and Renovations to Existing Structures Assess Extent of Damage on Buildings and Households Affected by Disasters Performs Specific Administrative Tasks/ Activities Associated With The Updating and Maintaining Records/ Information of Work in Progress and Completed WorksRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Chief Building Technician41. Position Title: Senior Practitioner Rural Housing and Peoples Housing ProcessDepartment: Human SettlementUnit: Housing AdministrationNumber of Posts: 133 Role PurposeCreate conducive environment for access to housing opportunities in rural areas to benefit individuals living in areas referred to as rural areas with rural land tenure system and implementing through peoples housing process and rural housing policy.Key Responsibilities: Support Local Municipalities and Communities to Access Funding of Public Housing Program Projects Improve Basic Living Conditions of People Living in Rural Areas Facilitate Provisioning of Rural Housing with Social Amenities Through Implementation of Breaking New Grounds (BNG) Program For Sustainable Human Settlements Development Supervise Formation of Community Based Structures Conduct Project Facilitation Process, Consumer Education and Sales AdministrationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Housing Administration42. Position Title: Senior Practitioner Public Housing and Municipal DataDepartment: Human SettlementUnit: Research, Planning and ComplianceNumber of Posts: 2Role PurposeOversees the collection of data on Human Settlements related fields, keeping an accurate database on all Municipal houses and related, relevant housing information Monitor establishment of National Housing Needs Register and collection of data, capturing, verifying and uploading information on Housing Subsidy Systems to determine accurate housing backlog for Human Settlements Development.Key Responsibilities: Assessment, Collection, Updating and Capturing of All housing Data in the District Preparation of Progress Reports Facilitate assessment of housing needs in each local municipality Facilitate compilation of housing needs register and registration to National Housing Needs Register Ensure updating of information on the system Facilitate formation of allocation committees Compilation of reportsRequirements34  Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Research Planning and Compliance43. Position Title: Senior Practitioner Homeowners EducationDepartment: Human SettlementUnit: Housing AdministrationNumber of Posts: 1Role PurposeAssist communities to understand policy stipulations with regards to Housing Development, Consumer education, responsibilities of home ownership .maintenance and all other matters related to housing development.Key Responsibilities: Project Facilitation Process and Consumer Education Facilitate and Conduct Beneficiary Registration Ensure Participation of Beneficiaries in Project Planning to Completion and ensure that Beneficiaries Interests are not compromised Supervise Housing Policy Interpretation to Beneficiaries Create Conducive Environment For Implementation of All Housing Programs Input in Policy Formulation With Regard to All Human Settlements Programs Participating in Conflict Management Preparation of Project ReportsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Housing Administration44. Position Title: Project ManagersDepartment: Human Settlement35 Unit: Research, Planning and ComplianceNumber of Posts: 2Role PurposeOversees and facilitate the all project plans for the Human Settlement Department Manage projects under Human Settlements from Initiation, planning to completion phase.Key Responsibilities:Oversees the District housing developmental project management processes associated with the scoping, resourcing, implementation, monitoring and communication Evaluate feasibility and state of readiness of projects Planning of housing projects in all aspects of the project i.e. social, admin, technical and other aspects Supervise development of Project implementation plans Supervise implementation of housing projects according to planned principles Coordinate training of contractors & other project staff Liaise with service providers and department of human settlements for monitoring of programmes Preparation of project progress and close out reportsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Research, Planning and ComplianceBTO45. Position Title: Chief Financial ControllerDepartment: BTOUnit: Project SectionNumber of Posts: 1Role PurposeCo-ordinates and controls the application of accounting procedures within the creditors and payment section by attending to the reporting, processing and reconciliation of expenditure accounts to service providers, reconciliation of all general ledger accounts . Ensure all vendor payables are processed accurately, efficiently, and effectively in compliance with all internal controls and policies, to ensure that accurate, valid and approved creditors are paid within prescribed time frames.Key Responsibilities: Planning, Verification and Reporting: Identifies and defines the short to medium term objectives and priorities of the Section encapsulating expenditure control functionalities  Transactional Procedures and Applications: Coordinating the recording and processing procedures of Creditors and payments transactions  General Administration Function: Coordinates the procedural administrative requirements36 Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Project Expenditure46. Position Title: Senior Project AccountantDepartment: BTOUnit: Project SectionNumber of Posts: 1Role PurposeOversees tasks/activities associated with provision of financial and accounts payments and related accounting support in order to ensure effective, efficient, accurate financial administrative operations and that creditors are paid within the prescribed periodKey Responsibilities: Creditors and Payment Administration: Oversees task/activities associated with processing and compilation of creditors and project payments accounts  Transactional Procedures and Applications: Coordinating the recording and processing procedures of Expenditure transactions  Administration: Oversees the procedural administrative requirementsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Chief Financial Controller47. Position Title: Chief Accountant Creditors and PaymentDepartment: BTOUnit: Accounting Services Number of Posts: 2Role PurposeCoordinates and controls the key performance and result indicators associated with the Payment Subsection through the implementation of laid down policies, procedures and relevant legislation Co-ordinates and controls the application of accounting procedures within the creditors and payment section by attending to the reporting, processing and reconciliation of expenditure accounts to service providers, reconciliation of all general ledger accounts and preparing VAT returns and making follow up on refunds. Ensure all vendor payables are processed accurately, efficiently, and effectively in compliance with all internal controls and policies, to ensure that accurate, valid and approved creditors are paid within prescribed time frames.Key Responsibilities:37  Financial Administration: Coordinates applications and sequences associated with recording, authorization and execution of expenditure transactions  Creditors and Payments Control: Scrutinizing supporting documentation, Analysing accounting records, Analysing accounting records, Co-ordinating and guiding specific deadlines and financial reporting  VAT Management  Manages and controls the Key Performance Indicator’s and outcomes of personnel within the Accounting ServicesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure This Role Reports to the Manager Accounting Services48. Position Title: Chief Accountant PayrollDepartment: BTOUnit: Accounting ServicesNumber of Posts: 1Role PurposeSupervises, co-ordinates and controls the key performance and result indicators associated with the Payroll Subsection through the implementation of laid down policies, procedures and relevant legislationKey Responsibilities: Payroll Verification and Authorisation Payroll ReconciliationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Accounting Services49. Position Title: Senior Accountant Creditors and PaymentsDepartment: BTOUnit: Accounting ServicesNumber of Posts: 138 Role PurposeCoordinates application of accounting procedures within the creditors and payment section by verifying transactions to obtain and record financial data for use in maintaining accounting and statistical records to ensure that captured data is accurate and creditors are within the prescribed period.Key Responsibilities: Cleaning of Creditors Age Analysis  Timely Payment of other Suppliers  Timely Payment of Creditors  VAT System CheckingRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant: Creditors and Payments50. Position Title: Senior Accountant PayrollDepartment: BTOUnit: Accounting ServicesNumber of Posts: 1Role PurposeSupervises and co-ordinates activities of the sub-section engaged in reviewing calculations, ensuring that they are in compliance with the relevant legislation i.e. BCEA, Pension Act, Income Tax Act and also that salaries are paid according to the Bargain Council Agreements and Gazette for Upper Limits for councillor’s remunerationsKey Responsibilities: Capture the salary amount on new employees and link them to the correct benefits, e.g. provident fund, medical aid.  Remove the salary amount on terminated, resigned or deceased employees  Checking deductions, claims and overtime for processing in individual salaries e.g. verifying necessary documentation, calculations etc.  Checking accuracy of salary information of new employees on the system to ensure that they are remunerated; verifying that resigned or deceased employees have been removed from the system.  Reviewing that the Payroll suspense accounts are cleared on a monthly basis.  Generate payroll reports for analytical review on monthly basis and give reasons for fluctuations to the Chief Accountant: Payroll.  Check salary calculations of contract employees.  Check that all employees that are due for bonuses and salary notch-ups have been processed.  Reconciliation of IRP 5 and submitting them to the Chief Accountant: Payroll for reviewing and submitting to SARS.  Check salary information e.g. annual increments and salary increases, medical aid contributions etc. to meet implementation deadlines.  Check that the payroll interface with general ledger is done accurately and within the required time period.  Calculate leave and bonus provision and submit to the Chief Accountant: Payroll for verification.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience 39 Reporting StructureThis Role Reports to the Chief Accountant Payroll51. Position Title: Accountant PayrollDepartment: BTOUnit: Accounting ServicesNumber of Posts: 1Role PurposePerforms tasks associated with administration and processing of payroll and salary information, inclusive to ensure effective administration of payrollKey Responsibilities: Receiving salary input from Human Resource Department  Checking salary input and making all the necessary manual calculations before processing is done.  Print payday reports for all the salary changes and compare it with the manual input, i.e. overtime, travelling claims, etc.  . Ensure that salary adjustment and errors when checking the salary reports are corrected before a final run is done.  Take the salaries printout for approval by Senior Accountant  Attending to the payment of salary/allowances by importing salaries from payday to bank.  Prepare payment vouchers for the third party payments and submit to senior accountant for approval.  Prepare for the payment of salary related third parties.  Checking that files are updated with current and relevant information pertaining to the payroll administrative activities.  Retrieving supporting documentation and records to facilitate and support query resolution.  Escalate unresolved queries to the Senior Accountant.  Prepare reconciliation for all the third party payments to ensure that all deductions have been paid.  Prepare reconciliation for payroll related control accounts as to ensure accuracy of information captured.  Preparing and processing journal entries to reflect specific adjustments to salary and benefit accounts upon approval  Ensure the confidentiality and security of all salary employee files.  Evaluating and aligning financial information systems and control processes.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant Payroll52. Position Title: Expenditure OfficerDepartment: BTOUnit: Accounting ServicesNumber of Posts: 1Role Purpose40 Processing and monitoring of creditor’s payments, in an effective and efficient manner to ensure that municipal finances are accurate and up to date and those creditors are paid within legislated time period.Key Responsibilities: Receive and recording of invoices and requisitions for goods and services to ensure that transactions comply with financial policies and procedures  Capture data invoices for payment on the financial management system  Matching and batching of creditors invoices and process them timely for payment of creditors.  Ensure payments are made by the due dates or within 30 days to avoid penalties.  Ensure the prompt matching of invoices to orders, verification of computations, and verification of delivery note and reconciliation of statements.  Keep a record of all the interest and penalties that have been paid so as to disclose it accurately in the Financial Statements.  Print Cheques where creditors do not have a bank account.  Ensure invoices are compliant Tax Invoices and the Goods and Services Tax is recorded correctly.  Collation of data to assist in annual audit process.  Communications with other departments regarding invoices.  Sending proof of payments to suppliers by e-mail or fax.  Communicate with creditors when their invoices have got queries  Maintain a record of queries raised and when they were resolved.  Prepare and Process accrual journals at year endRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Accountant Creditors and Payment53. Position Title: Payroll OfficerDepartment: BTOUnit: Accounting ServicesNumber of Posts: 1Role PurposeAdministration and processing of payroll and salary information, inclusive of allowances, benefits and statutory deductions, updating activities associated with salaries and maintenance of records and information related to the payroll.Key Responsibilities: Open salary files for new employees and ensure that all the necessary documents are filed.  Capturing new employees on the payroll system.  Reconciling monthly billing of medical aids, pensions, insurances, garnishees etc.  Capturing salary information for employees/ councillors on payroll system.  Capturing salaries on the venus accounting system.  Capturing re-imbursive cell phone on venus and submit them to accountant salaries for approval and authorisation.  Printing of payslips upon approval.  E-mail all the schedules and the proof of payments that have to be e-mailed to the relevant authorities  Attending queries related to deductions and allowances and provides explanations to calculations/adjustments based on information pertaining to benefit administration fund rules.  Provide supporting documentation for journal preparation to the supervisor.41  Issue payslips to the employees and councillors.  Maintain a register of all the banking details, e-mails and telephone numbers of third party payments.  Retrieving supporting documentation and records to facilitate and support query resolution.  Printing and issuing IRP5s for all employees and councillorsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Accountant Payroll54. Position Title: Accountant Creditors and PaymentsDepartment: BTOUnit: Accounting ServicesNumber of Posts: 1Role PurposeOversees application of accounting procedures within the creditors and payment section by verifying transactions to obtain and record financial data for use in maintaining accounting and statistical records to ensure that captured data is accurate and creditors are within the prescribed period.Key Responsibilities: Cleaning of Creditors Age Analysis  Timely Payment of Creditors  Timely Payment of other Suppliers  VAT System Management Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant: Creditors and Payments55. Position Title: Accountant Treasury and InvestmentsDepartment: BTOUnit: Reconciliation and AFSNumber of Posts: 1Role Purpose42 The Accountant is responsible for the efficient financial administration of the municipality, including transactional processing, financial reporting and financial interpretation. The Accountant practically rollouts the financial accounting of departments to ensure timeous, complete and accurate recording of all financial transactions of the municipality. The incumbent needs to ensure accurate translation of transactions into financial statements and reports in accordance with rules of GAAP, accounting standards and Municipal policy and procedures. The incumbent is also responsible for creating the risk management profile, as well as the internal audit database. The Account is to support the senior accountant in his/her duties pertaining to the TreasuryKey Responsibilities: Budget Preparation and Reporting  Financial Management System Support  Financial Accounting Reporting and Treasury  Provide Effective Financial Accounting Services to Support Achievement of Corporate Governance  Administration of Treasury and Investment SystemsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant: Treasury and Investment56. Position Title: Accountant Budget PreparationDepartment: BTOUnit: Budget and ReportingNumber of Posts: 1Role PurposePerforms tasks associated with Budget preparation section Key Responsibilities: Inform department managers of due dates for the submission of budget information Act as an advisor to department managers in formulating their budget submissions Review proposed budget submissions from department managers for accuracy and completeness Examine whether budget submissions can be achieved based on known capacity constraints and inform management of potential problem areas Propose enhancements to the budget model Examine capital budget requests and issue recommendations to the approval committee or council Assist with capital budgeting approvals Review the budget model for calculation errors Create a consolidated budget version for management approval Maintain the budgeting policies and procedures manual Conduct training regarding budget procedures.  Provide support for budget preparation, formulation, presentation, and execution.  Consolidate individual departmental budgets into operating and capital budget summaries.  Draft Budget for Approval43 Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Management Accounts and Analysis57. Position Title: Chief Accountant Data ManagementDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeImplement the key performance and result indicators associated with Data collecting, through implementation of laid down legislation, regulations, By-laws, policies and procedures dictating financial reporting and recording requirements, to ensure continuous, effective and efficient revenue collection and financial sustainability of the municipality.Key Responsibilities: Database Maintenance and Reconciliation: Manages debtor and account information  Data Processing and Verification: Manages sequences associated with indigent data capturing, validation and maintenanceRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Revenue Management58. Position Title: Chief Accountant Meter Reading and BillingDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeManages the meter reading and billing processes in accordance with accounting procedures by attending to meter reading and billing data, reporting, processing and reconciliation of account receivable transactions to support analysis of meter reading and billing transactions, guiding and developing personnel on the processing sequences and attending to specific administrative processes associated with the account payments, certification and correspondences to ensure accurate and complete meter reading and billing of all accounts for revenue collection purposes.Key Responsibilities:44  Billing Administration: Manages specific administrative and financial sequences associated the billing of customers  Administer, Control and management Function of Water and SanitationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Revenue Management59. Position Title: Chief Account Credit Control and ReceiptingDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeTo ensure Levies, charges or tariffs in respect of any function or service rendered by municipality, which are due and payable to it, is collected in accordance to the Municipal Systems Act (Act 32 of 2000) To oversee and facilitate all revenue management policy implementation activities and to ensure that service excellence is achieved as prescribed by local government legislation (Municipal Systems Act and Municipal By-Laws. Coordinates and controls the application of accounting procedures by attending to verification, reporting, reconciliation of account receivable transactions to support analysis identification and recovery of overdue accounts.Key Responsibilities: Transactional Procedures and Applications: Manages the recording and processing procedures of Debtors/ consumer payments transactions  Credit Control System  Credit Control and Debtor Reconciliation: Applying Council’s Credit Control Policy in respect of outstanding debt Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Revenue Management60. Position Title: Senior Accountant Indegent SupportDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeTo control the implementation of policies, procedures, and system to ensure sound and effective financial management in terms of Indegent Support ServicesKey Responsibilities:45  Ensuring accurate capturing of applications on the Indigent Management System.  Checking all Indigent Debtors generated and ensures the accuracy.  Supervising capturing of indigent data for the section by subordinate.  Verify the total household income of recipient indigent debtors and the number of dependents residing on the property of the consumer.  Identifying imposing of council disciplinary measures on indigent debtors who misuse the indigent support programmed of the council.  Ensuring compliance with principles and procedures of indigent policy  Timely and satisfactorily respond to customer enquiries and disputes and recommend corrections after investigations were conducted.  Proper verification of all details provided by an applicant for Indigent support.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Data Management61. Position Title: Senior Accountant Data CleansingDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeSupervise the accuracy and completeness of billing data to ensure continuous improvement of revenue collection and compliance with policy, procedure, and by laws and performs administrative processes associated with the account payments, certification and correspondences to ensure accurate and complete data management for billing purposesKey Responsibilities: Coordinates financial planning and reporting Coordinates, controls and recommends systems, and procedure related to Data Management Database Maintenance and Reconciliation: Coordinates debtor and account information Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Data Management62. Position Title: Senior Account Meter Reading and BillingDepartment: BTO46 Unit: Revenue ManagementNumber of Posts: 1Role PurposeCoordinates the meter reading and billing processes in accordance with accounting procedures by attending to meter reading and billing data, reporting, processing and reconciliation of account receivable transactions to support analysis of meter reading and billing transactions, guiding and developing personnel on the processing sequences and attending to specific administrative processes associated with the account payments, certification and correspondences to ensure accurate and complete meter reading and billing of all accounts for revenue collection purposes.Key Responsibilities: Billing Administration: Coordinates specific administrative and financial sequences associated the billing of customers Administer, Control and management Function of Water and SanitationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Meter Reading and Billing63. Position Title: Accountant Indegent SupportDepartment: BTOUnit: Revenue ManagementNumber of Posts: 2Role PurposePerforming specific administrative and accounting procedures involving updating of the Indigent Register in terms of loading the correct debtor type and account numbers in the system, attending to enquires and providing general administrative functions, to ensure transactions are accurately processed and laid down procedural instructions and guidelines are complied with. To control the implementation of policies, procedures, and system to ensure sound and effective financial managementKey Responsibilities: Data Processing and Verification: Oversee sequences associated with indigent data capturing, validation and maintenance Indigent Register Transactions and Administration Procedures: Performs task/activities associated with administrative processes of indigent register Transactional Procedures and Applications: Coordinating the recording and processing procedures of Revenue transactions Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant Indegent Support47 64. Position Title: Accountant Data CleansingDepartment: BTOUnit: Revenue ManagementNumber of Posts: 2Role PurposeOversee and performing specific administrative and accounting procedures involving updating and adjustment of data and information, calculation and posting of revenue data to specific accounts, attending to enquires and providing general administrative functions, to ensure transactions are accurately processed and laid down procedural instructions, guidelines are laid down.Key Responsibilities: Property Administration Functionality: Oversee and administer the sale and transfer of properties  Financial Transactions and Administration: Oversee and performs task/activities associated with data managementRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant Data Cleansing65. Position Title: Accountant Meter ReadingDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeImplements the meter reading and billing processes in accordance with accounting procedures by attending to meter reading and billing data, reporting, processing and reconciliation of account receivable transactions to support analysis of meter reading and billing transactions, guiding and developing personnel on the processing sequences and attending to specific administrative processes associated with the account payments, certification and correspondences to ensure accurate and complete meter reading and billing of all accounts for revenue collection purposes.Key Responsibilities: Billing Administration: Implements specific administrative and financial sequences associated the billing of customers  Administer, Control and management Function of Water and SanitationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant Meter Reading and Billing48 66. Position Title: Assistant Accountant Billing and Meter ReadingDepartment: BTOUnit: Revenue ManagementNumber of Posts: 3Role PurposeAssist to implement the meter reading and billing processes in accordance with accounting procedures by attending to meter reading and billing data, reporting, processing and reconciliation of account receivable transactions to support analysis of meter reading and billing transactions, guiding and developing personnel on the processing sequences and attending to specific administrative processes associated with the account payments, certification and correspondences to ensure accurate and complete meter reading and billing of all accounts for revenue collection purposes.Key Responsibilities: Billing Administration: Assist to implements specific administrative and financial sequences associated the billing of customers  Assist with the implementation of: Administer, Control and management Function of Water and SanitationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Accountant Meter Reading and Billing67. Position Title: Assistant Accountant VerificationDepartment: BTOUnit: Revenue ManagementNumber of Posts: 3Role PurposePerforming specific administrative and accounting procedures involving updating and adjustment of data and information, calculation and posting of revenue data to specific accounts, attending to enquires and providing general administrative functions, to ensure transactions are accurately processed and laid down procedural instructions, guidelines are laid down.Key Responsibilities: Property Administration Functionality  Performs task/activities associated with data managementRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Accountant Data Cleansing49 68. Position Title: Credit Controller and Debt Collection OfficerDepartment: BTOUnit: Revenue ManagementNumber of Posts: 5Role PurposeImplement credit control and debt collection through set processes, procedures and effective customer care in order to attain effective revenue management and make meaningful contribution to the section 71(a) of the Municipal Finance Management Act.Key Responsibilities: Identifies and analyses the status of consumer accounts as per the provision of the Credit Control & Debt Collection as well as the Indigent Policy Initiates and implements Credit Control procedure Implementation of the legal procedures associated with debt collection within the ambits of legislation Ensures sound customer relations as well good internal and external communicationRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the District Credit Controller69. Position Title: Indigent Support OfficerDepartment: BTOUnit: Revenue ManagementNumber of Posts: 2Role PurposeProvides administrative and general support relating to the accurate capturing and verification of Indigent Accounts on the Indigent register computer system, and creating new accountsKey Responsibilities: Processing and updating information relating to indigent administration  Performs specific sequences associated with maintaining and updating indigent data files and recordsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience 50 Reporting StructureThis Role Reports to the Accountant Indegent Support70. Position Title: Assistant Credit Control and Debt Collection OfficerDepartment: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeInitiates and provides support for all duties pertaining to Revenue Management at operational level and ensures viable access to information regarding Credit Control and Debt Collection for both internal and external customers as well as maintaining sound customer care.Key Responsibilities: Receive age analysis report from Credit Controller in order to prepare for a schedule.  Gather data of consumers to be placed on schedule pertaining consumer debt and prepare schedules for consumer debt.  Write letters of final demand and convey them to Credit Controller for review and verification purposes.  Facilitate telephonic collections as advised by the Credit Controller.  In line with the time period stipulated by the Credit Control and Debt Collection Policy, write the notices of discontinuation of water services for non-complying consumers (as per the data on the system) and convey to Credit Controller for review and verification purposes.  Compile a transaction list from the system in order to identify the payment/non-payment activity for disconnection purposes and convey that list to Credit Controller for verification of adherence to policy.  Refer customers to the Credit Controller to make arrangements when all the criteria have been complied with.  Compile a follow-up list so that the by-laws may then be enforced by the superiors.  Distributing the reviewed spread sheet from (assistant credit controller) for all consumers who are due to be disconnected and distribute copies to CFO, Manager Revenue, Chief Accountant, District Credit Controller, Call Centre, plumbing section, Customer Services Officers and billing for information-sharing purposes. Compile monthly reports on the implementation of the Credit Control and Debt Management for monitoring purposes by Credit Controller.  Receiving customers referred by Queue Marshal and inform them of the status of their accounts.  Attending to customer queries referred by enquiries/customer relations officers in person, telephonically and in writing and refer unresolved queries to Credit Controller for resolution.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Credit Controller and Debt Collector71. Position Title: Admin Officer Meter Reading and BillingDepartment: BTO51 Unit: Revenue ManagementNumber of Posts: 17Role PurposeEnsures accuracy and completeness of meter books in order to minimize deviation and variance as well as the existence of properties and data type of occupantsKey Responsibilities:  Controlling Document and Correspondence Flow Performs specific administrative activities/tasks associated with Meter Reading and BillingRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Assistant Accountant Meter Reading and Billing72. Position Title: Revenue OfficerDepartment: BTOUnit: Revenue ManagementNumber of Posts: 15Role PurposePerforms administrative revenue collection services relating to receiving, recording, receipting, balancing and handover of payments for municipal services for the Municipality to ensure effective and efficient revenue collection for sustainable financial viability of the municipalityKey Responsibilities: Responsible for providing financial and administrative clerical duties associated with the provision of municipal utilities and services in order to ensure that municipal financial transactions are processed in an accurate and timely Upholds sound customer care and reporting dutiesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Assistant Accountant Billing and Meter Reading73. Position Title: Client Service OfficerDepartment: BTOUnit: Revenue ManagementNumber of Posts: 952 Role PurposeResponds to deal with customer complaints/queries relating to water and sanitation and refer to relevant personnel for remedial action.Key Responsibilities: Customer care: Attends to water and sanitation-related complaints /queries Communication and reporting: Disseminates information on immediate and short term objectives, current developments, problems and constraints relating to water and sanitation Administration: Performs specific administrative activities/tasksRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Assistant Accountant Billing and Meter Reading74. Position Title: Data Integrity OfficerDepartment: BTOUnit: Revenue ManagementNumber of Posts: 11Role PurposePerforms validation of data to be used in the billing process using the billing system, meter books, maps to ensure that billing information has fewer errors before sending over for capturing In order to reduce deviationsKey Responsibilities: Running meter books from Venus system and upload to create new excel spreadsheet to be used in the process of meter reading. Submitting the meter books to the meter reader supervisors to collect meter readings. Receiving and recording on a form meter books from meter reading supervisors when they come back from the field. Verifying each and every reading received against meters for correct allocation of reading for early identification of deviations. Verification of received data from the field against what is in the system for accuracy and completeness. Once verified the meter books, they are handed over to the Admin Officer for capturing. After capturing has been completed meter books are being collected and file them for further references. Run a report for faulty meters and prepare excel spreadsheet to the accountant for review.  Preparation of spreadsheet of faulty meters and submits to the plumbers for repairs/replacement. Receive repaired/replaced meters spreadsheet from plumbers and reconcile and submit to Admin Officer for system update.53  Arrange transport for the meter readers Facilitates rotation of meter readers and their reading routes. Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Admin Officer Meter Reading and Billing75. Position Title: Queue Marshall Department: BTOUnit: Revenue ManagementNumber of Posts: 1Role PurposeFacilitates movement of customers, correspondence, telephone and faxes within the section to ensure that customers reach their destination easily; correspondence reaches the correct person to attend to it timeously for effective turn-around time in resolving customer queries for better service delivery.Key Responsibilities: Attending to all customers coming into the cash hall, enquires about their queries and their arrears that need help to ensure easy access to municipal services.  Re directing customers to the relevant people, so doing assisting the relevant people to give them correct help.  Getting into the system and enquires about the customer query in order to offer relevant help.  Directing and distributing incoming correspondence to relevant personnel in order to give quick response to customers.  Attending to incoming calls and re direct them accordingly.  Helping all sections with document filling.  Typing documents when needed by the section.  Ensuring that the environment is welcoming for customers that walk in to the payments section, especially physically challenged and elderly.  Facilitating printing of customer certificates when needed.  Performing photocopying, and collection of all essential documents which are required from customers. Making copies of other documents within the section.  Enquiring all consumer services cut offs, where credit control have been implemented have been properly attended to. Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Assistant Credit Controller and Debt Collector76. Position Title: Meter Reading SupervisorDepartment: BTO54 Unit: Revenue ManagementNumber of Posts: 5Role PurposeSupervises all meter reading activities and general support that lead to the accurate reading and verification of water meter readings.Key Responsibilities: Establishes schedules and methods for providing water meter reading operations and services, identifies resource needs, reviews needs with appropriate management staff, and allocates resources accordingly.  Performing random checks in the field of water meter reading operations for primary quality assurance purposes.  Supervise, organize and review the work of assigned meter readers by allocating reading routes.  Forwarding meter books to data integrity for checking if the meter readings are correct.  Plan and organize work to meet changing priorities and deadlines.  Sorting statements according to areas and street numbers making sure that meter books are submitted to Data Integrity.  Facilitates staff rotation on a quarterly basis for quality assurance.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Data Integrity Officer77. Position Title: Messenger Driver (Revenue Management)Department: BTOUnit: Revenue ManagementNumber of Posts: 3Role PurposeUndertakes tasks/activities for the office of the Meter Reading Supervisor associated with the collection and distribution of mail and other related correspondence /documentation /files (notices/agendas/minutes) to/from internal departments and external sources in order to ensure laid down instructions are complied with and deadlines/priorities attended to. The main purpose of the incumbent is to transport the Meter ReadersKey Responsibilities: Performs specific tasks associated with the collection and delivery of items to/from external sources Driving the Meter Readers , and functions during the working day and after hours as necessaryRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Meter Reading Supervisor55 78. Position Title: Chief Accountant Movable and Infrastructure AssetDepartment: BTOUnit: Asset ManagementNumber of Posts: 1Role PurposeCoordinates tasks/ activities associated with maintaining the council’s assets, physical verification and safe-keeping of bar coded assets, preparing and controlling the asset register against loss, damage and theft in the Section and complying with the District Municipality’s asset management requirements and procedures.Key Responsibilities: Coordinates the asset management section  Maintains documentation, records and specific administration proceduresRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Asset Management79. Position Title: Chief Account Fleet and Transport ControllerDepartment: BTOUnit: Asset ManagementNumber of Posts: 1Role PurposeCoordinates the key performance areas and result indicators associated with Fleet and Transport control functionality by implementing policies and procedures to ensure that the fleet and transport are acquired, utilized and maintained in a manner that provides the best possible support to the District Municipality operations through economical and environmentally responsible fleet managementThe post is responsible for verifying compliance with fleet and transport regulations in the best interests of the MunicipalityKey Responsibilities: Identifies and defines the immediate, short and long term objectives/ plans associated with the fleet and transport control Recommends the acquisition and disposal of municipal fleet to ensure outcomes associated with utilization, disposal of municipal fleet  Ensures that all municipal fleet and transport is operated by competent drivers Ensure proper maintenance of municipal fleetRequirements Certificate/Diploma/Degree/Extensive Relevant Experience 56 Reporting StructureThis Role Reports to the Manager Asset Management80. Position Title: Senior Accountant Infrastructure AssetsDepartment: BTOUnit: Asset ManagementNumber of Posts: 1Role PurposeOversees tasks/ activities associated with maintaining the council’s Infrastructure assets, physical verification and safe-keeping of bar coded assets, preparing and controlling the asset register against loss, damage and theft in the Section and complying with the District Municipality’s asset management requirements and procedures.Key Responsibilities: Infrastructure Asset Control  Maintains documentation, records and specific administration proceduresRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Movable and Infrastructure Assets81. Position Title: Senior Fleet and Transport ControllerDepartment: BTOUnit: Asset ManagementNumber of Posts: 1Role PurposeOversees the key performance areas and result indicators associated with Fleet and Transport control functionalityThe post is responsible for overseeing compliance with fleet and transport regulations in the best interests of the MunicipalityKey Responsibilities: Oversees the acquisition and disposal of municipal fleet to ensure outcomes associated with utilization, disposal of municipal fleet  Ensures that all municipal fleet and transport is operated by competent drivers Ensure proper maintenance of municipal fleetRequirements Certificate/Diploma/Degree/Extensive Relevant Experience 57 Reporting StructureThis Role Reports to the Chief Accountant Fleet and Transport Controller82. Position Title: Chief Accountant Acquisition ManagementDepartment: BTOUnit: Supply ChainNumber of Posts: 1Role PurposeTo coordinate a professional compliant procurement process for allocated User stakeholders within the O. R. Tambo District Municipality which achieves value for money and high stakeholder satisfaction. To deliver outcomes and objectives as agreed with the Supply Chain Manager including those contained within the approved procurement planKey Responsibilities: Rendering Administrative Function to Bid Evaluation Committees  Coordinate the Processing of transactional information on specific computerized applications and completes forms, schedules and documents Rendering Secretarial Function Bid Evaluation Committee  Maintains Proper Document Control for Audit PurposesRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Supply Chain Management83. Position Title: Senior Procurement OfficerDepartment: BTOUnit: Supply ChainNumber of Posts: 1Role PurposeTo oversee a professional compliant procurement process for allocated User stakeholders within the O. R. Tambo District Municipality this achieves value for money and high stakeholder satisfaction. To deliver outcomes and objectives as agreed with the Chief Accountant including those contained within the approved procurement planKey Responsibilities: Rendering Administrative Function to Bid Evaluation Committees  Oversees the Processing of transactional information on specific computerized applications and completes forms, schedules and documents Rendering Secretarial Function Bid Evaluation Committee  Maintains Proper Document Control For Audit Purposes58 Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Acquisition Management84. Position Title: Senior Demand and Contract Management OfficerDepartment: BTOUnit: Supply ChainNumber of Posts: 1Role PurposeMaintains and controls the procurement of materials/ items/ products and services for all departments within the District Municipality, adhering to specific performance outcomes related to fair, equitable, transparent, competitive and cost effective service, and undertakes clerical activities/ tasks associated with checking, verifying, updating, completing and submitting documentation, forms and schedules, in keeping with the Supply Chain Management ActKey Responsibilities: Oversees and performance specific activities/ tasks associated with the demand management for goods and services Maintains transactional information on specific manual/ computerized applications and completes forms, schedules and documents Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Demand Management85. Position Title: Senior Stores ControllerDepartment: BTOUnit: Supply ChainNumber of Posts: 1Role PurposeOversees clerical/ administrative tasks/ activities associated with processing of information, controlling the receiving, issue and recording of goods received notes, and providing support and routine information to internal departments and/ or suppliers/ service providersKey Responsibilities: Information Processing 59  Oversee specific receiving, issuing and recording applications with respect to general consumable stock items and assets Oversee the maintenance of records and attends to specific information requirementsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Chief Accountant Logistics and Disposal Management86. Position Title: Procurement OfficerDepartment: BTOUnit: Supply ChainNumber of Posts: 1Role PurposeImplementing efficient procurement/ purchasing procedures in compliance with the Supply Chain Management Act and Municipal Finance Management Act. Key Responsibilities: Purchasing Functions  Processes transactional information on specific manual/ computerized applications and completes forms, schedules and documentsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Procurement Officer87. Position Title: Stores ControllerDepartment: BTOUnit: Supply ChainNumber of Posts: 1Role PurposePerformance clerical/ administrative tasks/ activities associated with processing of information, controlling the receiving, issue and recording of goods received notes, and providing support and routine information to internal departments and/ or suppliers/ service providers.Key Responsibilities: Preparation of documentation and processing of information60  Implements specific receiving, issuing and recording applications with respect to general consumable stock items and assets Maintenance of records and attends to specific information requirementsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Stores Controller88. Position Title: Senior Accountant Municipal Finance Department: BTOUnit: Municipal SupportNumber of Posts: 1Role PurposeCoordinates tasks/ activities associated with the providing support to the users of the Financial Management Systems (Venus, Payday and Cash Drawer Systems) for both District and Local Municipalities in accordance to laid down procedures and requirementsKey Responsibilities: Coordinates the Financial Management System to ensure users are working live on the respective modules Coordinates specific administrative activities associated with the functionalityRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Manager Municipal Support89. Position Title: Financial Management System AnalystDepartment: BTOUnit: Municipal SupportNumber of Posts: 1Role PurposeCoordinates and performs tasks/ activities associated with the providing support to the users of the Financial Management Systems (Venus, Payday and Cash Drawer Systems) for both District and Local Municipalities in accordance to laid down procedures and requirementsKey Responsibilities: Monitoring the Expenditure Module through verifying the capturing of orders, printing of cheques/ invoices/ reports and creating of chart of account.  Performing the day- end and month- end procedures i.e. levies, expenditure, Payday, ledger, etc for the District and Local 61 Municipalities.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting StructureThis Role Reports to the Senior Accountant Municipal Finance90. Position Title: Supervisor Auxiliary ServicesDepartment: Corporate ServicesUnit: RAANumber of Posts: 1Role PurposeTo ensure a clean internal environment of the municipal premises to support the professional delivery of the institution. Cleaning supervisor has overall responsibility for the day-to-day cleaning operation so that the building, transport and its surrounding area are clean and safe for people to live or work in. Key Responsibilities:Coordinate: To have the overall responsibility for the practical organisation of the day to day cleaning operation  To monitor stocks of cleaning equipment and materials in order that orders can be placed on a timely basis.  To organise appropriate training for all cleaning staff.  To maintain a flexible daily cleaning schedule of all internal areas of the municipality.  Check on a daily basis that all areas of the municipality cleaned to a satisfactory standard and daily cleaning logs are completed for each work section.  Undertake any additional cleaning duties as directed, by the Records Manager.  Maintain cleaning staff attendance logs and timesheets for submission to the Finance Officer.  Recruit sufficient cleaning staff to cover the weekly budgeted cleaning hours.  To be responsible for the day to day personnel management of the cleaning staff, and consulting with the Records Manager on any necessary formal procedures.  Produce on a weekly basis, official order forms for equipment, uniform and materials for signature by the Records Manager.  Investigate and maintain a working knowledge of developments in cleaning equipment and materials and to identify means by which the cleaning operation might be developed.  Develop and carry out induction procedures with all new staff.  Identify formal and informal training needs for all cleaning staff.  To ensure that all Health & Safety procedures are followed by the cleaning supervisor  Ensuring that adequate supplies of cleaning materials and equipment are available to staff as required.  Ensuring that equipment is safe to use and in good working order.  Ensuring good working practices of staff under your supervision especially where chemicals and hazardous substances are in use (COSSH).  Undertaking training of new and current staff in safe cleaning practices.  Motivating and encouraging staff to work efficiently and achieve a high standard of work  Checking, through regular visits to all buildings across the site, that cleaning duties have been carried out to a high standard.  Producing the daily staffing sheets in order to allocate work in advance.  Monitoring and checking the work of other staff, and providing training or guidance to other more junior staff.Requirements62  Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Records Manager91. Position Title: ICT Networks CoordinatorDepartment: Corporate ServicesUnit: ICTNumber of Posts: 1Role PurposeAssists in administration of networks including networks design, organization, modification, installation, maintenance and support of network infrastructure (LANs, WANs, Servers, Intranet and Internet), for the District Municipality in accordance with laid down procedures and requirementsKey Responsibilities:Supporting of the ICT Networks to ensure users are able to access various systems on the network and Co-ordinates specific sequences associated troubleshooting and problem solving on the network software and/ or hardware by: Assisting in the Supervision of Technicians  Providing second line support and maintenance of ICT networks  Providing second line network support to users in LM’s and the DM  Providing second line support and maintenance to Internet, Intranet and Website user access  Assist in monitoring of network access by remote users  Add, maintain and remove users on the network systems  Providing Support and Maintenance of data systems  Providing Support and Maintenance of voice systems  Assist immediate superior in liaising with network Service Providers  Set Up users for VPN AccessPerforms specific administrative activities associated with the functionality by: Updating asset details of computer equipment and accessories located within the Division.  Maintaining records of licenses permitting the use of specific software.  Providing technical support to Service Centre and network Users and verifying all links between the District and Local Municipalities are up and running to establish connections to the Servers, and ensuring that all systems are on line.Requirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior ICT Networks Administrator92. Position Title: Information System Coordinator63 Department: Corporate ServicesUnit: ICTNumber of Posts: 1Role PurposeAssists in Systems Administration and coordinates and performs tasks/ activities associated with the providing support to the users of the Information Systems for both District and Local Municipalities in accordance to laid down procedures and requirementsKey Responsibilities:Financial Management System and ApplicationsMaintaining the Information Systems to ensure users are working live on the respective modules and Co-ordinates specific sequences associated troubleshooting and problem solving application problems and installs new software and/ or hardware by: Proving Information Systems support to users in LM’s and the DM.  Assisting in Website Content Management  Liaise with Service Providers  Monitoring backups of all information systemsPerforms specific administrative activities associated with the functionality by: Monitoring information systems usage  Monitor management and maintenance of licenses permitting the use of specific software.  Providing supervision to information systems support team.  Interacting with the Senior Information Systems Administrator and/ or communicating needs for systems enhancementsRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior Information Systems Administrator93. Position Title: Service Desk CoordinatorDepartment: Corporate ServicesUnit: ICTNumber of Posts: 1Role PurposeAct in a supervisory and mentoring role to Help Desk Consultants and Help Desk Consultant Trainees.. Provide in-depth, effective, and timely technical assistance to staff, within Municipality for services offered by Information Technology Services. This assistance will be provided via telephone, walk up/in person, e-mail, and web-based.Key Responsibilities: Supervise, oversee, and assist Help Desk Consultants  Responsible for Help Desk operations outside normal business hours or as needed  Function as a first point of contact for Help Desk staff to ask questions or report problems for escalation  Problem management of desktop computers, workstations, network and server problems64  Log incidents in a problem tracking system and use appropriate escalation methods to ensure problems have a timely resolution  Receive, track, monitor, and distribute print jobs and check-out equipment  Collect and dispense information with groups within and outside ICT and route more complex problems to senior ICT staff, management or other ICT specialists  Create, review and update shift logs on a continual basis  Provide end-user and in-house documentation  Research and document common technical problems  Develop, conduct and oversee training for Help Desk staff  Maintain the highest level of confidentiality; consultant will have access to privileged information that is strictly governed by Municipal policies and other national laws  Maintain a high-level of professionalism and perform other duties as directed or assigned by the direct supervisorRequirements Certificate/Diploma/Degree/Extensive Relevant Experience Reporting Structure Reports to the Senior ICT Project AdministratorDirections:Certified copies of qualifications, CV with at least three contactable references and ID copies must accompany applications. Failure to submit the documents listed above will result in disqualification. People with disabilities are encouraged to apply and disclose the nature of their disability. The Council reserves the right not to continue with the interviews and appointments if the Council feels no suitable candidate could be found. • Canvassing of Councillors/ Management is not permitted and proof thereof will result in disqualification. • For any enquiries contact the Human Resources Department on the following Telephone numbers: 047 501 7078/61/79/35. All Applications must be addressed to the Municipal Manager and hand delivered to the Office of the relevant HOD/Director e.g. All applications for Corporate Services Department must be delivered to the Office of the Director Corporate Services, those for Community Services Department must be delivered to the Office of the Director Community Services, those for Technical Services Department must be delivered to the Office of the Director Technical Services etc. Faxed/e-mailed applications will not be considered. SALARY PACKAGES WILL DEPEND ON THE OUTCOMES OF THE JOB EVALUATION WHICH IS CURRENTLY TAKING PLACE IN THE INSTITUTION.CLOSING DATE FOR APPLICATIONS IS 30 January 2017O. N. HLAZO MUNICIPALI MANAGER65

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