<p> Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p>Name Name Initials NNN Date of Employment dd.mm.yyyy Purpose Text Introduction to Bureau Veritas Certification</p><p>Planning Revision V1 Date for revision Comments</p><p>By self study, the document must be found, studied and questions and subjects to be discussed must be written down. Those questions/subjects will be discussed with the trainer. </p><p>The trainee has to maintain a hardcopy of this training program. The trainee signs for performance of each step of this training program. The trainee scans the completed/finalized program before delivering it to the Operation Team. Operation takes care of recording and archiving of all documents related to employees’ skills and training (examples: Training plans, CV, enclosures to the CV, certificates and similar).</p><p>General - Your new working place Activity Trainer Scheduled Performed Signed by date date trainee  Welcome and Tour N+1 First Day</p><p> Keys and passwords Reception First Day  Food  Hotel and travel  Phone list  Mail  Visit-card  Other practical information</p><p>Introduction day Activity Trainer Scheduled Performed Signed by date date trainee  General Presentation HR  Presentation of the BV Organisation  Presentation of Business Units</p><p> Ensuring and Pension  3 months conservation 3 months </p><p>IT – Information Technology Activity Trainer Scheduled Performed Signed by</p><p>011211 - BVC – Training Plan – v 2011-1 Page 1 of 7 Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p> date date trainee  PC/Laptop IT-technician First Day  Telephone/Cell phone  Home Dialup Intro  Lotus Notes  IT-group and rules</p><p>General – BV Activity Trainer Scheduled Performed Signed by date date trainee  BV Organisation Q-manager First Week  Code of Ethics DK  Vision, Mission & Values  BVCertForum  BMS  QMS DK  QMS BNR  BV Portal </p><p>General - BV Certification Activity Trainer Scheduled Performed Signed by date date trainee  BVC Organisation N+1 3 days  Safety Representative  SU- Representative  QMS system  Veripost  Training plan  Personal file  PMP</p><p>Sales Department Activity Trainer Scheduled Performed Signed by date date trainee  Presentation Sales First Week  Sales process Department  Offers and Combination offers  Contracts and Basics of Contracts  Code Allocating  Systems  Cross Sales  Leads system and follow-ups  Sales data report</p><p>Marketing & Training Department</p><p>011211 - BVC – Training Plan – v 2011-1 Page 2 of 7 Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p>Activity Trainer Scheduled Performed Signed by date date trainee  Presentation Marketing First Week  Products- and information sheets Department  Mass marketing  Veripost  Training Department  The ERFA groups  Password ERFA forum  Information on ERFA forum</p><p>Planning Department Activity Trainer Scheduled Performed Signed by date date trainee  Presentation Planning First Week  Planning process Department  Booking in Calendar  UT-rate  Teamwork</p><p>Zig Registering Activity Trainer Scheduled Performed Signed by date date trainee  ZIG registering DHH First Week</p><p>CCC Department Activity Trainer Scheduled Performed Signed by date date trainee  Presentation CCC First Week  Process in CCC Department  Certificate</p><p>TQR DK (Technical, Quality, & Risk management) Activity Trainer Scheduled Performed Signed by date date trainee  Presentation TQR DK Within first  BV Business model month  I&F Management system on QMS  Complaint management  Observation Report  Management Review (I&F and BVC)  Risk management</p><p>Self-Study & discussion</p><p>011211 - BVC – Training Plan – v 2011-1 Page 3 of 7 Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p>Activity Trainer Scheduled Performed Signed by date date trainee BV Portal - General information of the Self-Study First Week company - + https://portal.bureauveritas.com/wps/portal xxxxxx</p><p>BMS - Management system for Bureau Self-Study Veritas Certification - http://bms.bvqi.com. + The link can also be found in BV Portal at xxxxxx the direct access drop down menu.</p><p>BVCertForum - our local system Self-Study -http://www.bvcertforum.dk/login.asp + xxxxxx QMSdocsDNK - Found in Lotus Notes - Self-Study General procedure and a range of + summaries and reports for Industry & xxxxxx Facilities (I&F) Denmark</p><p>ISO 17021 - Requirements for bodies Self-Study providing audit and certification of + management systems. Can be found in xxxxxx BVCertForum. </p><p>EN 45011 - General requirements for Self-Study bodies operating product certification + systems. Can be found in BVCertForum xxxxxx</p><p>Questions & discussion </p><p>011211 - BVC – Training Plan – v 2011-1 Page 4 of 7 Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p>BVCertForum – our local system (BVC) Activity Trainer Scheduled Performed Signed by date date trainee Choose ”Ledelsessystem” on the menu (the Self study first element on the left). BVCertForum Ledelsesprocesser o Vision mission and strategi o Politikker o Organisation o Struktur Kerneprocesser o Marketing o Salg (click on the number 5) o Planlægning o Gennemførelse o Suspension o Kursus Støtteprocesser o Korrigerende handlinger o Dokumentstyring o Intern audit o Ledelsens evaluering o Rapportering o Indkøb o Personale</p><p>Questions & discussion </p><p>BV Portal Activity Trainer Scheduled Performed Signed by date date trainee General information of the company Self study BV Portal Company Presentation o Vision, Mission & Values o Code of Ethics (the book is attached in Danish) o Group Presentation (English presentation) Business Model o Overview o Group Document (At the left menu you find a list of documents. Read the documents under Lever 1, Lever 5, Lever 6, and 7) Quality, Health & Safety, & Environment o Group Quality Manual and Politics (see the left menu)</p><p>Questions & discussion </p><p>011211 - BVC – Training Plan – v 2011-1 Page 5 of 7 Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p>QMS DNK Activity Trainer Scheduled Performed Signed by date date trainee General procedure and a range of Self study summaries and reports for Industry & Facilities (I&F) Denmark LotusNotes – QMSdocsDNK Lever 1 - Strategic Positioning o 1-01 - Company and system description o 1-02 - Impartiality Committee o 1-03 - Vision & mission for BV Denmark Lever 2 - Organisation o 2-01 - Organisation diagram Lever 6 - Quality o 6-02 - Management of Non Conformities o 6-03 - Management of documents and records Lever 7 - Performance o 7-01 – Internal Audit Programme o 7-02 – Internal Audit</p><p>Quality Reports: Audit Reports o Read a couple of audit reports Committee of Certification – BVC o 2 latest reports + enclosure Management review o BVC and I&F - the last summary</p><p>Questions & discussion</p><p>BMS – (Management system for BVC) Activity Trainer Scheduled Performed Signed by date date trainee Management system for BVC Self study BV Portal\BMS 1. Positioning o Policy 2. Organisation o Overview o Internal impartiality committee 4. Sales o Offer o Offer → on the right side: ISO9001, ISO14001, OHSAS, ISO22000) o Contract review 5. Production o Audit preparation o Audit realisation </p><p>011211 - BVC – Training Plan – v 2011-1 Page 6 of 7 Training Plan - Part 1 Name of Trainee Introduction and General Training Plan</p><p> o Audit realisation → on the right side ISO14001, ISO22000) o Certification o Suspension, withdrawal and cancellation 6. Quality o Auditor Competence o Auditor Competence → ISO 9001, “Measuring auditor technique”, and “Auditor competence approval”. o Appeals and complaints o Corrective Action\Corrective and Preventive Action o Records o Document Control 7. Performance o Management Review o Internal Audit Procedure 8. People o Job descriptions 9. Customer o Customer satisfaction 12. Brand, Image o Use of Mark</p><p>Questions & discussion</p><p>011211 - BVC – Training Plan – v 2011-1 Page 7 of 7</p>