<p>Request for bandwidth upgrade or cutover</p><p>This form is used to request an upgrade or cutover to your school’s bandwidth. </p><p>Cutover refers to changing from one data carriage to another (e.g. ADSL 1500K to GWIP+ 4MB). </p><p>Upgrade refers to changing the speed with the same data carriage (e.g. ADSL 512K to ADSL 1500K). </p><p>Instructions:</p><p>Email evidence showing discussion and approval from both your regional technology manager and principal/approving officer is required to be attached when creating your job in the Service Centre’s Service Now job logging system .</p><p>This form authorises Education Queensland to direct debit the cost of the upgrade/cutover.</p><p>Financial implications  An upgrade in school bandwidth as a result of this request will result in a variation to the school’s annual Web and Internet Access Service (WIAS) contribution. Annual contribution rates are outlined online. </p><p> Schools will also need to budget for a pro rata contribution to cover that period between the month of upgrade and the end of the current financial year. </p><p> A decision not to proceed with an upgrade may incur cancellation fees for work undertaken by service providers.</p><p> Contact the Service Centre on 1800 680 445 or email [email protected] if you have any questions while completing this form.</p><p>Please be aware of the following timeframes:</p><p>Upgrades: it will take vendor a minimum of four weeks.</p><p>Cutovers: it will take vendor a minimum of six weeks.</p><p>(Install time starts when CITEC submits the data service application to vendor install as is dependent on vendor: resources, change freeze periods, weather infrastructure capability and public holidays). All fields are mandatory.</p><p>Date</p><p>School name</p><p>Centre code</p><p>Site physical address</p><p>Side delivery address (if different to physical address)</p><p>Phone number</p><p>Fax number</p><p>Current bandwidth Eg ADSL 1500</p><p>Requested bandwidth upgrade or cutover GWIP+ 4MB</p><p>Onsite first point of contact (including landline number, mobile number and email address) Must be familiar with network configuration and router location</p><p>Onsite second point of contact (including landline number, mobile number and email address) Must be familiar with network configuration and router location</p><p>Principal’s contact details (including landline number, mobile number and email address) Bandwidth cutovers only: Digital photo/s or map of the data cupboard or floor plan of where the new carrier service is to be installed</p><p>Bandwidth cutovers only: Where the site router is physically located – building, floor and room number</p><p>Regional technology manager and/or Service Centre only:</p><p>Service Centre job number</p><p>Host / router name i.e. eqldrxxxx</p><p>Any further information CITEC need to be advised of for the upgrade or cutover?</p><p>The Department of Education and Training (DET) is collecting your personal information as required by policies IFM-PR-010: Managing Electronic Identities and Identity Management and ICT-PR-004: Using the Department's Corporate ICT Network.</p><p>This information will be used to create your electronic identity and manage your access to departmental information systems. It will only be used by DET staff for this purpose.</p><p>Your personal information will be securely stored on the department’s network and will not be shared without your consent. The only exception will be where a breach of an information system’s conditions of use may have occurred, or we are required to do so by legislation.</p><p>If you have concerns or wish to make enquiries about any information collected or being collected about you by Learning Technologies Unit, please call the Service Centre on 1800 680 445.</p>