<p> Apply The Cultural Web Model - Feedback</p><p>This task asked you to examine an organisation (or other) you are familiar with in the context of Johnson and Scholes’ Cultural Web model. Some examples using the UK’s National Health Service are given below. Read through it and compare it to your own web – it may help prompt your thoughts and enable you to develop your own analysis further! Johnson and Scholes’ model is given below:</p><p>Symbols</p><p>Stories Power Structure The Paradigm</p><p>Rituals Company and structure routines Methods of Control</p><p>Adapted from Johnson and Scholes (2006)</p><p>Stories</p><p> New Cures Villains (politicians and self-interest) Heroes and heroism amongst staff Change agents are fools Medics vs managers The golden age of the NHS</p><p>1 Routines and Rituals</p><p> Ward rounds Clinical rituals Consultation ceremonies Patient institutionalisation (waiting rooms, putting to bed, waking up, medication) Hand cleaning Blaming next tier</p><p>Organisational Structure</p><p> Hierarchical Mechanistic Pecking order of services – political priorities Tribal</p><p>Control Systems</p><p> Financial Reporting Waiting lists Targets Professional responsibility</p><p>Power Structures</p><p> Fragmentation between professional bodies, doctors, senior clinicians, managers and administrators Old boys’ network Politicians</p><p>Symbols</p><p> Terminology and acronyms White coats/uniforms Retinues Doctors’ dining room Big institutions</p><p>2 The Paradigm</p><p> NHS is a ‘good thing’ Public service & National Institution Free at point of delivery Clinicians’ values Providers know best</p><p>(Adapted from notes from the School of Management, Salford University)</p><p>3</p>
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