<p> Sample Client Satisfaction Survey (Place Company Name & Address here)</p><p>Name of Client: ______</p><p>How do you rate our… Comments 1 Overall quality of product Excellent Good Average Below Poor Average /deliverable (consider factors such as appearance, finish, and ease of use) 2 technical competence of our Excellent Good Average Below Poor team Average 3 professionalism in handling your Excellent Good Average Below Poor requests / concern Average 4 responsiveness in attending to Excellent Good Average Below Poor your queries Average 5 timeliness in delivery Excellent Good Average Below Poor Average 6 extent to which the deliverable Excellent Good Average Below Poor match specifications Average 7 Extent to which the deliverables Excellent Good Average Below Poor meet your requirements Average (regardless of your answer to question 6 above)</p><p>8. What promoted you to select us: </p><p>9. Do the reasons that prompted you to select us still hold: YES / NO. If NO, specify what is lacking </p><p>10. Have you found any thing positive in our services that you did not expect when you initially selected us</p><p>11. What can we do to improve our services further</p><p>12. How would you compare our services with any other vendor you deal with: BETTER / EQUAL / WORSE Please explain</p><p>13. Would you come back to us for future requirements: YES / NO. If NO, please explain why</p><p>14. Would you recommend our service to others? YES / NO. If NO, please explain why</p><p>15. How do you rate us in terms of value-for-money Excellent Good Average Below Poor Average 16. Our Overall Performance rating Excellent Good Average Below Poor Average 17. Any other comments or observations you wish to make ______Signature, Name and Designation: Date: Of person filling up the form</p>