<p>January 31, 2005</p><p>Dear Valued Supplier/Vendor:</p><p>SHIPPING REQUIREMENTS – ROUTING GUIDELINES…PREPAID</p><p>Following are the rules for delivery of goods to our receiving facilities. We appreciate your assistance in educating the carrier(s) of your choice on these requirements.</p><p>1. Appointments are necessary for unloading all orders where the freight terms are ‘Prepaid’ and the pallets / piece count is over the below minimums…  For deliveries to our Spaulding Ave or 7575 E Fulton Street facilities in Ada, MI, appointments are necessary for all shipments of 10+ pallets or 100+ pieces. The phone number to contact for an appointment is 616-787-6888.  Other appointment numbers are (necessary for all deliveries…no minimums):  Northwest Service Center, Kent, WA 253-872-7032, option 5  Southeast Service Center, Norcross, GA 770-449-5466  Southwest Service Center, Arlington, TX 817-640-0851  Nutrilite, Lakeview, CA 951-928-6500,ext. 6701  Nutrilite Manufacturing, 5609 River Way, Buena Park, CA 714-562-6200, ext 6424  Nutrilite Northam Warehouse, LaMirada, CA 714-228-1591  Buena Park Service Center, Buena Park, CA 714-562-6200, ext 6424  Nutrilite Tableting Division, 7861 Emery St, Buena Park, CA 714-562-6200, ext 6259  London Service Center/Quixtar Canada, London, ON 519-685-4402</p><p>2. On-time delivery is calculated as the material being unloaded at the receiving area on or before (but not more than 5 days before) the Promised Delivery Date on your purchase order.  Please be aware that appointment times can fill up fast so it is in your best interest to have the delivering carrier contact ABG promptly or an ‘on-time’ appointment slot may be difficult to obtain. We will not accommodate appointment times prior to 5 days before the Promised Delivery Date.</p><p>3. Access Business Group takes load integrity and security of our employees and facilities very seriously. We comply with all appropriate regulations (CT-PAT, FDA Bioterrorism, etc).  Drivers of ‘commercial size’ vehicles will be required to have a valid CDL license that must be presented upon request. We may also require a photo-copy of the license for our records.  Trailers (other than LTL shipments) should be sealed when they leave the shipper’s facility and the seal must be left intact until verified and recorded by an ABG representative.</p>