<p>Server Load</p><p>How many web sites are currently hosted on the machine you intend to host us on? 8 Companies</p><p>How many more sites will you add to this machine before you consider it full? 2 More the size of Stratfor</p><p>Will you host the entirety of our web sites on this server? Yes</p><p>If we need to add a site once the server is “full”, will it be added on the same server, be added to a secondary server or will you move all of our sites to another server? Yes, or move other customers off current server to facilitate.</p><p>Server Access</p><p>What control/access will we have to the servers that our site is being hosted on? FTP? - Yes SSH? - Yes TELNET? - NO Is this access controlled by you or Server Vault? ServerVault Does Server Vault have root access to this server? Yes Do we have a non-disclosure agreement with you? Yes Do we have a non-disclosure agreement with Server Vault? Checking What access do the others on this server have? Same as us – not much. Do we have non-disclosures with the other companies located on this server? Checking</p><p>Temporary site additions</p><p>Will we have sufficient access to Apache to add a temporary site “on the fly”? No</p><p>Program Installation</p><p>Will we have sufficient access to install programs on this server? No</p><p>Redundancy</p><p>What redundancy (server redundancy, not RAID) will there be? None</p><p>Load Balancing</p><p>What load balancing options are offered? None Uptime Control</p><p>What control will we have over the maintenance windows? None Is this controlled by you or Server Vault? Server Vault</p><p>What is the plan for “filling the gap” during the server/network downtimes. None -- Checking</p><p>Backup</p><p>What is the daily and incremental back-up plan? Will Send schedule Is our back-up plan managed by ECNext or Server Vault? ServerVault Web Site Format</p><p>Will you re-code the entire web site or use the basic PHP coded site we have now? Re-code If you are re-coding, what language will you be using? PERL</p><p>Customer Reference</p><p>Do you have current customers with loads similar to ours? Checking – will send If so, can we see some of their server stats? Our benchmarks are: 30,000 requests per hour Monthly data transfer of 300GB</p><p>Customer Service</p><p>How large is your customer service department? 1 Person plus cross trained backup. What are your customer service hours? 7:30 – 4:30 CST How large is your technical support department? Same as CS – same person What are your technical support hours? Same as CS Security</p><p>Do we have non-disclosure agreements in place with all of the ECNext 3rd party vendors? Checking</p>