<p>CLEANING TENDER</p><p>RAF/2012/00015</p><p>BATCH 2 Q & A’s</p><p>1. Question</p><p>How many copies of the document must be submitted?</p><p>Answer </p><p>Please submit one original and four copies thereof. I.e. the bid document and attaché the proposal and relevant and original documentation where required, and this will be your original document and then make four copies of the original</p><p>2. Question</p><p>Will the documents be sent back to the service provider if unsuccessful?</p><p>Answer</p><p>No</p><p>3. Question</p><p>How must the prices be submitted of the four offices?</p><p>Answer </p><p>Since a proposal has to be compiled for cleaning and attach to the bid document, include a spreadsheet of the pricing for the four different offices in the proposal and the total amount for the four buildings can be noted in annexure F.</p><p>4. Question</p><p>Can the service provider choose to bid for a particular site?</p><p>Answer </p><p>No, all four sites are to be awarded to one service provider, please treat this as a package.</p><p>Page 1 of 3 5. Question</p><p>Is the toilet paper single ply or double ply?</p><p>Answer </p><p>Single ply</p><p>6. Question</p><p>Will the service provider required to install the following:</p><p> AIR freshener Dispenser  Paper towel Dispenser  Soap dispensers  Sanitizer dispenser  Sanitary dispenser</p><p>Answer </p><p>Yes, please price the above per unit.</p><p>7. Question</p><p>Under scope of work, page 34, section 12 indicates adhoc services required; please confirm if we must show these prices separately?</p><p>Answer </p><p>Yes please do so.</p><p>8. Question</p><p>I just wanted to ask if a BBBEE/EME certificate from a chattered accountant accredited by ABVA is accepted with your tenders.</p><p>Answer </p><p>Please send what you have and that will be subject to scrutiny by the relevant people/committee.</p><p>Page 2 of 3 9. Question</p><p>Please explain what an industrial cleaner is.</p><p>Answer </p><p>It is a cleaning machine for carpet deep cleaning.</p><p>10.Question</p><p>What about the following paragraph?</p><p>Sub-Criteria Description Weightings Proposal The service provider must provide RAF with the project including implementation and rollout plan for cleaning services. Please 25% Project plan outline how the following regulations are adhered to:</p><p>Answer</p><p>The correct wording should be as per below table.</p><p>9.1.1 Technical Requirements</p><p>Sub-Criteria Description Weightings Proposal including The service provider must provide RAF with the project 25% Project plan implementation and rollout plan for cleaning services. Track record  The service provider must provide evidence of good and Experience quality work done before,  Three references of cleaning services done within the last three years. 20% Please provide three (3) references, to include company name, contact person and contact details (telephone number and e- mail) Delivery  The service provider must demonstrate if they have the 20% Capacity necessary capacity to provide the required service, this may include but not limited to the following. o Resources e.g. equipment, staff, etc. Compliance to Demonstrate how the service provider would adhere to the 15% standards applicable standards and legislation. E.g. health and safety act</p><p>Total 80%</p><p>Page 3 of 3</p>