<p> Consumer Complaint Form NFRC Compliance and Monitoring Program</p><p>Introduction</p><p>NFRC labels are an essential component of Energy Code enforcement in determining if window, door, and skylight products meet local code requirements for U-factor and Solar Heat Gain Coefficient. They may also be required to receive incentives from utilities or tax breaks. </p><p>Consumers may use this form to report to NFRC any labeling concerns. Please provide the information requested below and remit to the NFRC for review and possible investigation. NFRC will contact you if needed after a course of action is determined. </p><p>1. Please describe the labeling activity that is initiating this investigation (continue on second page if necessary):</p><p>2. If possible, please include a photocopy or photograph of the label(s) in question. Otherwise, please be sure to indicate as much of the following information found on the labels:</p><p>Manufacturer:______Address/Contact:______CPD#: (Certified Products Designation or NFRC product line #)______Performance Ratings (U-Factor SHGC2, Air Leakage, etc.): ______</p><p>3. Please include your contact information:</p><p>Name:______Address:______Phone/Fax numbers:______E-mail address:______</p><p>Please remit to: Quality & Compliance Manager National Fenestration Rating Council, Inc. (NFRC) 6305 Ivy Lance, Suite 140 Greenbelt, MD 20770 (301) 589-1776; (301) 589-3884 fax; [email protected] </p><p>Code Official Submission Description continued (if necessary):</p><p>Code Official Submission</p>