
<p> Case Inquiry Questions Scenario You need to return a client’s phone call. Before returning the client’s call you decide to look up some general information about the case. The client’s Case Number is 140043634. Use Left Navigation > Inquiry > Case Inquiry to familiarize yourself with the client’s case. Complete the questions below. y</p><p> r 1. What is the current residence county?</p><p> i u q n</p><p>I 2. What is the case residence address?</p><p> e s a 3. What was the name of the Specialist assigned</p><p>C to the case?</p><p>4. Did the household have a filing representative?</p><p>5. What is the case status? </p><p>6. What is the case action? </p><p>7. What are the names of the case individuals? </p><p>8. Was every member active in the case? </p><p>To view program specific information click on the EDG number hyperlink for the program. y</p><p> r 9. What was the last month of the FAP </p><p> i </p><p> u certification period? q n I</p><p>G 10. What was the FAP Eligibility Begin Date? D E 11. What was the redetermination date for the MA-LIF program?</p><p>12. What was the MA Eligibility Begin Date? </p><p>13. What was the dollar amount of the MA deductible (if any)?</p><p>14. Why was the FIP denial reason? </p><p>15. What was the CDC Eligibility Begin Date? </p><p>16. When was the SER Program Redetermination date?</p><p>17. What was the SER Program Requested Date? </p>
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