<p> Facilities Services Performance Management Work Plan</p><p>Combined KRR Rating______</p><p>(Outstanding Performance, Very Good Performance, Good Performance, Below Good Performance, Unsatisfactory Performance)</p><p>Key Results Tracking Actual Rating Comments Responsibilities Expectations Source Results Results Frequency</p><p>-clean and restock rest room -direct observation -clean entrances -quality assurance -clean stairwells and elevators checklist feedback General -clean lobbies, hallways, social -valid compliments/ Cleaning rooms complaints -clean offices -clean classrooms and labs -clean exam rooms and laundry rooms -complete special request work -direct observation orders according to instructions -review of Work by work order deadline Order Completion Special -complete schedule activities by Activities deadlines</p><p>-collects trash and recyclable -direct observation daily -valid compliments/ -separates as needed complaints Trash and -places in appropriate Recyclable containers -washes trash cans once per week as needed -cooperates with -direct observation coworkers(rather than compete) Team Work -supports group decisions even if not in total agreement -solves problems with tack -treats tea members with respect and offers to help coworkers when necessary -offers to help coworkers when -direct observation necessary -shares knowledge/resources to Collaboration reach common goals -is truthful -direct observation -takes pride in work -looks for and takes on new Integrity challenges</p><p>Page1 Key Results Tracking Actual Rating Comments Responsibilities Expectations Source Results Results Frequency</p><p>-follows instructions exactly -direct observation -pay attentions to Duty Roster -valid compliments/ Attention to -performs routine assignment complaints -carries out assigned tasks Detail consistently</p><p>-good attendance record -direct observation Performance -follows ECU policies -leave records Stability (attendance, vacation, sick, etc.) Service -courteous to public, students, -direct observation Orientation faculty, and staff -valid compliments/ complaints -dresses appropriately for work -direct observation Impact or wears uniform appropriately</p><p>-places wet floor signs -direct observation -notifies supervisor of any -injury investigation hazards immediately Reports -takes action to protect other -Valid from accidents Compliments/ Safety -helps to enforce and abides by Complaints safety policies -wears appropriate personal protective equipment -recommends improvement and/or corrects existing unsafe conditions</p><p>W/P Interim Year End Evaluation Development Review Employee</p><p>(please type or print) (initial & date) (initial & (sign & date) date) Supervisor</p><p>(please type or print) (initial & date) (initial & (sign & date) date) Manager</p><p>(please type or print) (initial & date) (initial & (sign & date) date) Page 2 Distribution: top copy (original) – Human Resources Second Copy – Supervisor Third Copy - Employee East Carolina University</p><p>Work Standards Plan and Performance Appraisal</p><p>Name: </p><p>Social Security Number:</p><p>Classification: Housekeeper Department: Housekeeping Services</p><p>Position Number: Period Covered: </p><p>Supervisor: Telephone Number: 6169</p><p>Supervisor Position: Division: Administration & Finance</p><p>University Address: Old Cafeteria East Basement</p><p>Work Plan Discussion Date:</p><p>Interim Review Date:</p><p>Performance Appraisal Date: Name: </p><p>Interim Progress Review:</p><p>Development Plan:</p><p>Employee’s Signature/Date Supervisor’s Signature/ Date Page 3 Name: </p><p>Supervisor’s Comments:</p><p>Employee’s Comments:</p><p>Overall Evaluation Employee’s Signature Date ___Outstanding ___Very Good Supervisor’s Signature Date ___Good ___Below Good Manager’s Signature Date ___Unsatisfactory</p><p>Employee’s signature does not necessarily indicate agreement with the evaluation. It does indicate that the evaluation review took place.</p><p>Page 4</p><p>Hskpwkpl.doc 10/99</p>