<p>Name: Date: Period: </p><p>CHAPTER16 Culture and Diversity in Business</p><p>Key Words: Completion </p><p>DIRECTIONS: Match the key words to their definitions below. Each definition is only used once.</p><p>1. A is a formal chain of command with one person at the top. </p><p>2. identify people as a member of a group rather than as individuals. </p><p>3. is acceptable social behavior and manners in business. </p><p>4. The beliefs, customs, and attitudes of a distinct group of people make up their . </p><p>5. is a variety of people with different backgrounds and identities. </p><p>6. A is a formal organization with many different levels of management. </p><p>7. Excluding someone on the basis of a physical or cultural characteristic is called . </p><p>8. is discrimination on the basis of age. </p><p>9. consists of a company’s shared values, beliefs, and goals. </p><p>10.The consists of people born between 1946 and 1964. </p><p>11.The is a law that prohibits discrimination against workers on the basis of gender, ethnicity, or other differences. </p><p>12.The requires that businesses provide facilities for people with individual needs. </p><p>Copyright © Glencoe/McGraw-Hill Introduction to Business Chapter 16</p>