1.1 Describe the Tasks and Skills Required of an Administrative Medical Office Assistant

1.1 Describe the Tasks and Skills Required of an Administrative Medical Office Assistant

<p> 1.1 Describe the tasks and skills required of an administrative medical office assistant.</p><p>Key Terms  AAMA  administrative medical assistant (AMA)</p><p>OBJECTIVE RESOURCE TEACHING STRATEGIES 1.1 Describe the tasks and skills Tasks and Skills (p.3) PPT Terms Slides 4-6 required of an administrative office PPT Slides 15-16 assistant Figure 1.1 AMA Role Delineation Study Areas of Competence (2008) Correlation Chart</p><p>Exercise: 1.1 Name and describe the medical assisting skills Answer pp 5-6</p><p>P1.1 Internet Research: Professional Organizations:</p><p>AAMA, AMT,AHDI, & IAAP</p><p>AAMA: http://www.aama-ntl.org</p><p>AMT: http://www.amt1.com</p><p>AHDI http://www.ahdionline.org</p><p>IAAP http://www.iaap-hq.org</p><p>ANSWERS TO CHECK YOUR UNDERSTANDING 5. D</p><p>ANSWERS TO THINKING IT THROUGH 1. The administrative medical assistant who handles front-desk duties must have communication skills, in order to greet patients and other visitors and gather information about them; mathematics skills, to handle fee collection; organizational skills, because the front desk is a very busy environment featuring many different demands; interpersonal skills, to communicate positively with patients; and, if the medical office is automated, computer skills, to enter the patients’ information and to handle the scheduling program. (LO 1.1) </p>

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