<p> The Labour Party</p><p>Labour Party Job Description</p><p>Job Title: Outbound Communications Agent</p><p>Location: Labour Party Head Office – Newcastle</p><p>Key Purpose: To make outbound calls to members and supporters, gathering information, building relationships and acquiring members and donations.</p><p>Specific Responsibilities: </p><p>1. Undertaking outbound telephone communications to meet Party objectives, ranging from information gathering and polling, to relationship building and calls involving an element of financial persuasion.</p><p>2. Providing a first class experience to Labour Party members.</p><p>3. Recording information and processing data accurately and securely.</p><p>4. Acting as mentors to and assist with the briefing and training of new Outbound Communications Agents.</p><p>5. Providing fulfilment and clerical support where required.</p><p>6. The post-holder will be expected to adopt a flexible attitude to his/her work and to the work of the department. </p><p>Outbound Communications Agent</p><p>The Labour Party</p><p>Labour Party Person Specification</p><p>KNOWLEDGE</p><p> Broad knowledge/understanding of the vision for the development of the Labour Party </p><p>EXPERIENCE</p><p> Experience of professional telephone communications would be desirable.</p><p> Experience of working to targets and deadlines.</p><p> Experience of working in a non-profit organisation would be an advantage</p><p> Experience of working in a fundraising role would be an advantage.</p><p>SKILLS/ABILITIES</p><p> Excellent telephone manner.</p><p> Enthusiasm and commitment to providing a quality service to members and supporters.</p><p> Dedication and attention to detail.</p><p> Good communication and inter-personal skills.</p><p> Self-motivation.</p>