<p>Preface</p><p>Prologue: resilience engineering concepts, David D. Woods and Erik Hollnagel.</p><p>Emergence: Resilience: the challenge of the unstable, Erik Hollnagel; </p><p>Systems are ever-changing, Yushi Fujita; </p><p>Essential characteristics of resilience, David D. Woods; </p><p>Defining resilience, Andrew Hale and Tom Heijer; </p><p>Nature of changes in systems, Yushi Fujita; </p><p>Complexity, emergence, resilience, Jean Pariès; </p><p>A typology of resilience situations, Ron Westrum; </p><p>Resilient systems, Yushi Fujita; </p><p>Incidents – markers of resilience or brittleness?, David D. Woods and Richard I. Cook; </p><p>Resilience engineering: chronicling the emergence of confused consensus, Sidney Dekker. </p><p>Cases and Processes: Engineering resilience into safety-critical systems, Nancy Leveson, Nicolas Dulac, David Zipkin, Joel Cutcher-Gershenfeld, John Carroll and Betty Barrett; </p><p>Is resilience really necessary? The case of railways, Andrew Hale and Tom Heijer; </p><p>Systems are never perfect, Yushi Fujita; </p><p>Structure for management of weak and diffuse signals, Lars Axelsson; </p><p>Organisational resilience and industrial risk, Nick McDonald; </p><p>An evil chain mechanism leading to failures, Yushi Fujita; </p><p>Safety management in airlines, Arthur Dijkstra; </p><p>Taking things in one's stride: cognitive features of two resilient performances, Richard I. Cook and Christopher Nemeth; </p><p>Erosion of managerial resilience: from Vasa to NASA, Rhona Flin; </p><p>Learning how to create resilience in business systems, Gunilla Sundström and Erik Hollnagel; Optimum system safety and optimum system resilience: agonistic or antagonistic concepts?,René Amalberti. </p><p>Challenges for a Practice of Resilience Engineering: Properties of resilient organisations: </p><p> an initial view, John Wreathall; Remedies, Yushi Fujita; </p><p>Auditing resilience in risk control and safety management systems, Andrew Hale, Frank </p><p>Guldenmund and Louis Goossens; </p><p>How to design a safety organization: test case for resilience engineering, David D. Woods;</p><p>Rules and procedures, Yushi Fujita; </p><p>Distancing through differencing: an obstacle to organizational learning following accidents, Richard I. Cook and David D. Woods; </p><p>States of resilience, Erik Hollnagel and Gunilla Sundström; </p><p>Epilogue: resilience engineering precepts, Erik Hollnagel and David D. Woods; </p><p>Appendix; </p><p>Bibliography; </p><p>Author index; </p><p>Subject index.</p>