Prologue: Resilience Engineering Concepts, David D. Woods and Erik Hollnagel

Preface

Prologue: resilience engineering concepts, David D. Woods and Erik Hollnagel.

Emergence: Resilience: the challenge of the unstable, Erik Hollnagel;

Systems are ever-changing, Yushi Fujita;

Essential characteristics of resilience, David D. Woods;

Defining resilience, Andrew Hale and Tom Heijer;

Nature of changes in systems, Yushi Fujita;

Complexity, emergence, resilience, Jean Pariès;

A typology of resilience situations, Ron Westrum;

Resilient systems, Yushi Fujita;

Incidents – markers of resilience or brittleness?, David D. Woods and Richard I. Cook;

Resilience engineering: chronicling the emergence of confused consensus, Sidney Dekker.

Cases and Processes: Engineering resilience into safety-critical systems, Nancy Leveson, Nicolas Dulac, David Zipkin, Joel Cutcher-Gershenfeld, John Carroll and Betty Barrett;

Is resilience really necessary? The case of railways, Andrew Hale and Tom Heijer;

Systems are never perfect, Yushi Fujita;

Structure for management of weak and diffuse signals, Lars Axelsson;

Organisational resilience and industrial risk, Nick McDonald;

An evil chain mechanism leading to failures, Yushi Fujita;

Safety management in airlines, Arthur Dijkstra;

Taking things in one's stride: cognitive features of two resilient performances, Richard I. Cook and Christopher Nemeth;

Erosion of managerial resilience: from Vasa to NASA, Rhona Flin;

Learning how to create resilience in business systems, Gunilla Sundström and Erik Hollnagel; Optimum system safety and optimum system resilience: agonistic or antagonistic concepts?,René Amalberti.

Challenges for a Practice of Resilience Engineering: Properties of resilient organisations:

an initial view, John Wreathall; Remedies, Yushi Fujita;

Auditing resilience in risk control and safety management systems, Andrew Hale, Frank

Guldenmund and Louis Goossens;

How to design a safety organization: test case for resilience engineering, David D. Woods;

Rules and procedures, Yushi Fujita;

Distancing through differencing: an obstacle to organizational learning following accidents, Richard I. Cook and David D. Woods;

States of resilience, Erik Hollnagel and Gunilla Sundström;

Epilogue: resilience engineering precepts, Erik Hollnagel and David D. Woods;

Appendix;

Bibliography;

Author index;

Subject index.