2020-2021 1 Sept. 1, 2020 I’m excited to welcome you as a volunteer for the Girl Scouts of Ohio’s Heartland Council. You have embarked on the wonderful adventure of helping build girls of courage, confidence and character. We couldn’t do it without you and for that I am grateful! Together, we are creating a space for girls to feel comfortable to be themselves, to find their voices and to flourish as leaders. Please know that we are dedicated to providing you the tools needed for our girls to succeed. The “Volunteer Resource Guide” (VRG) will serve as a reference in helping make your volunteer role a rewarding experience throughout this membership year. As you set off to lead and inspire, I encourage you to share your stories and motivate others to join in the mission of Girl Scouts. And while our delivery method of meetings and programming may be a bit different this year, I invite you to enjoy creating lifelong memories with our girls and other dedicated members of Girl Scouts. Together, we can make the world a better place! Yours in Girl Scouting, Tammy H. Wharton President & Chief Executive Officer Girl Scouts of Ohio’s Heartland 2 Contents TROOP CAMP ................................................................ 26 MANAGING GIRLS FINANCES ................................... 27 INTRODUCTION ......................................................... 4 UNDERSTANDING FINANCIAL ABILITY BY GRADE LEVEL .......... 27 GIRL SCOUTS OF THE UNITED STATES OF AMERICA/GSUSA .....4 BANK ACCOUNTS ........................................................... 28 GIRL SCOUTS OF OHIO’S HEARTLAND/GSOH ........................5 TROOP FINANCE OPERATIONS – WHAT SHOULD I KNOW? ..... 31 GIRL SCOUT VOLUNTEERS .......................................... 7 TROOP AND SERVICE UNIT FINANCE REPORTS ..................... 33 DISCREPANCIES/MISMANAGEMENT OF FUNDS .................... 33 HOW TO BECOME A GIRL SCOUT VOLUNTEER ........................7 DISBANDING A TROOP .................................................... 34 ADULT ROLE MODELS .......................................................8 SERVICE UNIT FUNDS ...................................................... 35 HOW MANY APPOINTED VOLUNTEERS DOTROOPS NEED? ...9 FINANCIAL ASSISTANCE ................................................... 36 VOLUNTEER PERSONNEL POLICIES..................................... 10 MONEY-EARNING BASICS ................................................ 37 VOLUNTEER SUPPORT RESOURCES........................... 13 HELPING GIRLS REACH THEIR FINANCIAL GOALS .................. 39 GIRL SCOUTS OF OHIO’S HEARTLAND PHILANTHROPY ........... 40 VOLUNTEER TOOLKIT...................................................... 13 COLLABORATING WITH OTHER ORGANIZATIONS ................... 41 CUSTOMER CARE TEAM .................................................. 13 DONATIONS & GRANTS ................................................... 41 GIRL SCOUTS OF OHIO’S HEARTLAND’S FACEBOOK PAGES: ... 13 ONLINE FUNDRAISING ..................................................... 43 NAVIGATING FORMS ON OUR WEBSITE .............................. 14 GIRL SCOUT SHOP ......................................................... 14 FOLLOWING THE GIRL SCOUT SAFETY GUIDELINES .... 44 COUNCIL RESOURCE LIBRARIES ......................................... 14 GIRL SCOUT ACTIVITY INSURANCE ..................................... 47 TRAINING AND EVENTS FOR VOLUNTEERS ........................... 15 REPORTING REQUIREMENTS FOR ACCIDENTS OR INJURIES ...... 49 VOLUNTEER DEVELOPMENT HEARTS ................................. 15 IN CASE OF SERIOUS ACCIDENT, EMERGENCY, OR FATALITY ... 50 RECOGNITIONS .............................................................. 16 PRODUCT PROGRAM SAFETY ............................................ 51 WEB PAGE AND SOCIAL MEDIA GUIDELINES ....................... 17 COOKIE BOOTHS ............................................................ 52 FOR SERVICE UNITS, TROOPS, AND VOLUNTEERS ................. 17 COMPUTER/ONLINE SAFETY ............................................ 54 GSOH COUNCIL PUBLICATIONS 2019-2020 ..................... 21 HEALTH HISTORIES ......................................................... 56 LOGOS AND BRAND MARKS ............................................. 22 FIRST-AIDER.................................................................. 57 PROGRAM RESOURCES ............................................ 23 GIRL SCOUT TRADITIONS AND LINGO ....................... 59 PROGRAM AND SPECIAL EVENTS ....................................... 23 GIRL SCOUT LINGO ......................................................... 60 TRAVEL ........................................................................ 23 CAMPS & PROPERTIES .................................................... 24 3 Introduction Girl Scouts of the United States of America/GSUSA We Are Girl Scouts Girl Scouts was founded in 1912 by trailblazer Juliette Gordon Low. We are the largest leadership development organization for girls in the world and a member of the World Association of Girl Guides and Girl Scouts, a sisterhood of close to 10 million girls and adults in 150 countries. Our Mission Girl Scouts builds girls of courage, confidence, and character, who make the world a better place. We strive to be the premier leadership organization for girls, and experts on their growth and development. Girl Scout Promise On my honor, I will try: To serve God* and my country, To help people at all times, And to live by the Girl Scout Law. *Girl Scouts of the USA makes no attempt to define or interpret the word “God” in the Girl Scout Promise. It looks to individual members to establish for themselves the nature of their spiritual beliefs. When making the Girl Scout Promise, individuals may substitute wording appropriate to their own spiritual beliefs for the word “God.” Note: This disclaimer appears in the National Leadership Journey adult guides, but not in the girls’ books. It is included here as a reminder to you, as a volunteer, that it’s your responsibility to be sensitive to the spiritual beliefs of the girls in your group and to make sure that everyone in the group feels comfortable and included in Girl Scouting. Please feel free to share this information with girls’ families. Girl Scout Law I will do my best to be and to respect myself and others, honest and fair, respect authority, friendly and helpful, use resources wisely, considerate and caring, make the world a better place, courageous and strong, and be a sister to every Girl Scout and responsible for what I say and do Girl Scouts of the USA: Resources • Web: girlscouts.org. • Facebook: facebook.com/GirlScouts. • YouTube: youtube.com/user/girlscoutvideos. • Twitter: twitter.com/girlscouts. • Instagram: instagram.com/girlscouts/. • Pinterest: pinterest.com/GSUSA. • LinkedIn: linkedin.com/company/girl-scouts-of-the-usa/ 4 Girl Scouts of Ohio’s Heartland/GSOH Girl Scouts of Ohio’s Heartland Girl Scout councils are chartered by the national office to attract and retain members in a geographic area, provide ways for girls to participate in Girl Scouting, create an environment that reflects Girl Scout values and ideals, manage volunteers’ experience with Girl Scouting, and keep girls and volunteers as safe as possible. The national office provides support materials to all councils to ensure that the Girl Scout experience is nationally consistent. 5 Your Support Team A team of volunteers and staff provides you with local support, learning opportunities and advice. As a volunteer, you will have the most contact with your Girl Scout support team, which is called a service unit. Service units have a team of volunteers available to help. Be sure you attend service unit meetings and ask plenty of questions! Girl Scouts of Ohio’s Heartland Resources: • Web: gsoh.org/. • Facebook: facebook.com/GirlScoutsOH. • Instagram: instagram.com/GirlScoutsOH. • Twitter: twitter.com/GirlScoutsOH. • Pinterest: pinterest.com/GirlScoutsOH. • LinkedIn: linkedin.com/company/GirlScoutsOH. • Volunteer Toolkit (VTK): Access through MyGS. • gsLearn: Girl Scout’s learning platform. Access through MyGS. • Safety Activity Checkpoints: Safety Activity Checkpoints. • Leader’s Guide to Success: on the Volunteer Toolkit. Access through MyGS. • Volunteer Essentials: Found on the Volunteer Page of the website. 6 Girl Scout Volunteers How to become a Girl Scout Volunteer Successful completion of the membership process, including a background check, is required to be appointed to a volunteer position with Girl Scouts of Ohio’s Heartland. • Purchase a membership. Go to gsoh.org and click Volunteer Today. • Proceed through the steps and purchase your membership. • Watch a short video introducing the Girl Scout Program. • Complete a successful background check (look for the email with information on how to complete your background check). Once those steps are complete, you will receive two emails and a phone call: • Email: How to access the MyGS Membership Community. o Items that can be accessed under myGS: Volunteer Toolkit, Member Profile, gsLearn. • Email: Next steps for training, information about your service unit meetings and other useful support. • Call: From your membership manager. Contact Customer Care for assistance if needed at 1-800-621-7042. Background Check The background check is required in the state of Ohio and includes a criminal record check as well as a check of sexual offender registries. This is for the safety of our girls. If you continue to hold your volunteer position in continuous service in a troop or service team,