Policy Learning Platform Practical guide Interreg Europe policy learning event on research & innovation and SME competitiveness 19-20 October 2017 Milan, Italy Palazzo Lombardia Piazza Città di Lombardia 1 201214 Milan With the support of: Policy Learning Platform The venue The conference will take place on 19-20 October 2017 at Palazzo Lombardia in Milan. Palazzo Lombardia Piazza Città di Lombardia 1 20124 Milano Metro: Isola (Line M5), Gioia (Line M2) or Sondrio (Line M3) Bus stop: Via Gioia via Galvani , Lines: 60, 728 Policy Learning Platform Accommodation The costs for travel and accommodation are covered by the participants. Please note that mid-October has a quite high occupancy rate in Milan. You will find below a list of possible hotels located at a walking distance to the venue. We strongly advise you to make your hotel booking as soon as possible, either through online systems like booking,com or hotel,com or directly by calling the suggested hotels: • Four Points by Sheraton Milan Center – (****) – 4 min Tel: 0039 02 667461 W: www.fourpointsmilan.com • Crowne Plaza Milan City (****) - 6 min Tel: 0039 02 6671 7715 W: www.crowneplazamilan.com • UNA Hotel Century – (****) – 6 min Tel: 0039 02 675041 W: www.unahotels.it • Hotel NH Milano Grand Hotel Verdi – (****) – 9 min Tel: 0039 02 62371 W: www.nh-hotels.com • NH Milano Palazzo Moscova – (****) - 11 min Tel: 0039 02 2906 0312 W: www.nh-hotels.com • Best Western Madison Hotel – (****) - 6 min Tel: 0039 02 6707 4150 W: www.madisonhotelmilano.com • Smart Hotel Central – (***) – 11 min Tel: 0039 02 36 668600 W:www.smarthotelmilano.it • Hotel Flora – (***) – 10 min Tel: 0039 02 6698 8242 W: www.hotelfloramilano.com Policy Learning Platform Local transport From LINATA Airport to the City Centre Transfer by Bus: Linate Express Bus Service. There’s a frequent bus running from the airport to Piazza San Babila (city centre). You must buy your tickets from the machine before boarding, it’s not possible to buy them on the bus! A one-way ticket is a standard ticket (1.50€) for any public transport in the city, and is valid for use up to 90 minutes, meaning that you can use it on the Metro immediately after. The bus stop can be found directly outside the airport exit doors. There are two buses: 73 and 73X (the express line which makes only two stops and runs only from Monday to Friday). Once you have arrive in the city centre, you’ll be able to access the Metro network (joining the red line, M1, San Bablia stop) to get to your location or grab a taxi from the Piazza. Transfer by Air Bus: You can also take the Air Bus, which is a service from Linate to Central Station. This service costs 5€ and you can buy tickets on the bus. Transfer by Taxi: A taxi to the city centre will cost on average 15-20 euros. A taxi rank can easily be found outside the airport doors. From MALPENSA Airport to the City Centre Transfer by Train: The Malpensa express train service runs directly from Terminal 1 to Piazza Cadorna (red metro line 1, Cadorna stop) or to Central Station (Centrale). The train station is located in Terminal 1 on level -1. If you land in Terminal 2, there is a free shuttle bus connecting Terminal 1 with Terminal 2 every 20 minutes 24 hours a day. You can check the timetable here. Transfer by Bus: There are several companies providing buses on the route Malpensa to Milan centre. There is no significant difference between the bus companies, so it doesn't matter which bus you use, just buy a ticket for the next departure at the stand. You can directly buy your ticket (5-10 euros, in cash only) to the seller standing in front of the bus door. The journey time between Malpensa and Milano Centrale FS is about 50 minutes. Transfer by Taxi: Taxis are located in front of the exits in both Terminals 1 and 2. Journey time to central Milan is around 50 minutes. The fixed fare is €90 to Milan city centre. Taxis licensed by the City of Milan are white. If you take a taxi, make sure that it has a windscreen sticker displaying: "Taxi autorizzato per il servizio aeroportuale lombardo". This means that its meter is adjusted for the airport route and you pay a fair calculate for that route that is displayed on the meter in the taxi. A taxi without the sticker may charge a different fare. Policy Learning Platform What to do if you miss your flight? According to EU legislation, all passengers departing from/arriving in an EU country (or Iceland, Norway, Switzerland) with a carrier licensed in the EU are entitled to a specific set of rights upon conditions. • If your flight is cancelled, the airline must give you the choice between reimbursement or rerouting (you have the right to assistance while waiting). You may also be entitled to additional compensation (€125-€600) under some conditions. • For long delays, you may be entitled to assistance and to compensation, depending on the delay length and flight distance. • If you are denied boarding, you also have the choice between reimbursement or rerouting. You may also be entitled to compensation. If you choose re-routing, you are entitled to assistance if necessary. • The airline must always inform you about your rights. • If your luggage is lost, damaged or delayed, you may be entitled to compensation from the airline of up to about €1200. • For damaged luggage, you need to file your claim within 7 days of receiving your luggage (21 days for delayed luggage). For more information, please visit EU Consumer Centres Network. Policy Learning Platform Interpretation The main language of the meeting will be English. Interpretation is not foreseen. Catering Lunch and coffee breaks will be served according to the agenda in the premises of Palazzo Lombardia. A networking cocktail will also be organised at the end of the first day of the event. Contact For all logistical matters, please contact our event team at [email protected] or by phone at +32 2 743 85 68 or +32 2 743 89 39, We look forward to meeting you in Milan! Policy Learning Platform Your hosting city Policy Learning Platform Welcome to Milan! Milan has always been a rich and important city. It has always been a place full of various famous artists and offers a particular assortment of churches, buildings and monuments. There was a change of culture and art in the Renaissance with big a contribution in the period of the neoclassicism. The city offers a big variety of buildings, monuments and museums. Its Cathedral is the third largest church in the world. Milan is the capital of Lombardy. It is the biggest industrial city of Italy with many different industrial sectors. It is a magnetic point for designers, artists, photographers and models. It has an ancient city centre with high and interesting buildings and palazzos, which is why so many people from all over the world want to see the city of glamour. Milan has many historic palazzos like the Palazzo Reale (Royal Palace) which is situated in the south side of Piazza Duomo. The Sforza Castle is one of the symbols of Milan together with the Madonnina and the Galleria Vittorio Emanuele II. All those sights together are just few reasons for a visit. For further information on Milan, please visit http://www.turismo.milano.it Milan quick facts: Established: 1805 (capital of Kingdom of Italy) State/Region: Lombardy (Italy) Demonym: Milanees/ Milanese Population: 1,337,178 (31 August, 2011) By the 4th century, it was the capital of the western half of the Roman Empire. After struggling through the early Middle Ages, Milan rose to prominence under the powerful Visconti and Sforza families. By the time the Renaissance hit, the city was called "the New Athens.“ Teatro alla Scala is the largest opera house in Europe – each performance can be enjoyed simultaneously by over 2000 spectators. Risotto alla Milanese (yellow-saffron rice), ossobuco (veal shank) and cotoletta alla Milanese (fried beef chop) are among the most typical dishes of the city. An aperitivo is the Italian version of happy hour, but it's less about drinks and more about finger food and conversation. Most bars have an apertivi between 7 and 9 pm, which includes a buffet of finger food and sandwiches when you buy a drink. Policy Learning Platform Useful information WEATHER: October marks the end of summer in Milan and the start of autumn. This means the temperatures are still mild, but slightly on the cooler side and there is some expectation of rain. TRANSPORT Milan’s public transport options include the subway, bus and tram. Prices for tickets and passes valid for the subway, bus and tram include €1.50 one way, €4.50 for an unlimited day pass. Each ticket is valid for 90 minutes (and remember to always validate your ticket in the machine as soon as you step onto the bus or tram). Tickets can be purchased at the self-service machines, at newsstands, and at the ATM Point service centers, located in the Duomo, Centrale, Cadorna, Loreto, Romolo and Garibaldi stations. All relevant information about transport: www.atm-mi.it/en/Pages/default.aspx Milan airports: www.milanomalpensa-airport.com/en www.milanolinate-airport.com/en Train: www.italiarail.com/ Taxi: easily accessible throughout the city and the airports LOCAL CUSTOMS Smoking is prohibited in public buildings and on public transport in Milan. BUSINESS HOURS Mondays: 03:00 pm - 07.30 pm, Some shops are closed on Monday mornings Tuesdays-Saturdays: 09:30 am - 07:30 pm Some little shops have a lunch break from 12:30 pm - 03:30 pm LANGUAGE: Italian CURRENCY: Euro COUNTRY DIALLING CODE: +39 24 HOUR EMERGENCY CONTACT: 112 TIME ZONE: GMT+1 .