MINISTRY OF RAILWAYS (RAILWAY BOARD) GOVERNMENT OF INDIA DEVELOPMENT OF WORLD CLASS STATIONS THROUGH PUBLIC PRIVATE PARTNERSHIP MANUAL FOR STANDARDS AND SPECIFICATIONS FOR RAILWAY STATIONS June 2009 MINISTRY OF RAILWAYS (RAILWAY BOARD) GOVERNMENT OF INDIA DEVELOPMENT OF WORLD CLASS STATIONS THROUGH PUBLIC PRIVATE PARTNERSHIP MANUAL FOR STANDARDS AND SPECIFICATIONS FOR RAILWAY STATIONS June 2009 Volume one of two This is the technical document which has been produced by the Land & Amenities Directorate; Railway Board (Ministry of Railways). No deviation of these standards will take place without Board Permission. In Board, the final nodal authority is Advisor (Land & Amenities). For any further technical clarifications and discrepancies, if any please contact: Advisor (L& A) Ministry of Railways Rail Bhawan New Delhi 110001 Published by the Land & Amenities Directorate; Railway Board (Ministry of Railways). Advisor (L& A) Ministry of Railways Rail Bhawan New Delhi 110001 Printed by Bansal Electrostat G-6 Siddhartha Building 96 , Nehru place New De lhi 110019 June 2009 Manual of Standards and Specifications for Railway Stations Table of Contents CONTENTS (Volume 1 of 2) Foreword iv Preface v Acknowledgements vi List of Acronyms and Abbreviations vii List of Figures xi List of Tables xii SECTION 1.0 GENERAL, CODES AND CONDITIONS 1 SECTION 2.0 PLANNING AND DESIGN PRINCIPALS 16 SECTION 3.0 PLATFORM GEOMETRY AND SERVICES 27 SECTION 4.0 STATION DESIGN 4.1 INTRODUCTION 33 4.2 SAFETY & SECURITY 35 4.3 HANDICAP ACCESSIBILITY 49 4.4 MODULAR ELEMENTS APPROACH 54 4.5 STATION LAYOUT AND CIRCULATION 4.5.1 Introduction 58 4.5.2 Goals and Objectives 58 4.5.3 General Design Factors 60 4.5.4 Station Components 64 4.5.5 Parking and Vehicular Circulation 86 4.5.6 Concession and Commercial Areas 89 4.5.7 Sustainable Development Strategies 90 4.6 MATERIALS AND FINISHES 92 4.7 LIGHTING 102 4.8 ACOUSTICS 112 4.9 SIGNAGE AND GRAPHICS 120 4.10 ART AND ADVERTISING 128 4.11 FURNITURE, FIXTURE AND EQUIPMENT 133 i Manual of Standards and Specifications for Railway Stations SECTION 5.0 STATION SERVICES 5.1. GENERAL 143 5.2. SUSTAINABLE DEVELOPMENT & ENVIRONMENTAL CONSIDERATIONS 145 5.3. PARCEL STORAGE AND PARCEL MOVEMENT 157 5.4. SUPPORT SERVICE AREAS 160 5.5. UTILITY INTERFACE AND INFRASTRUCTURE SYSTEMS 5.5.1. Codes and Standards 172 5.5.2. Goals and Objectives 173 5.5.3. Utility Routing 173 5.5.4. Utility Adjacency Requirements 176 5.5.5. Electrical infrastructure 177 5.5.6. Plumbing and firefighting 189 5.5.7. Heating ventilation and air conditioning 200 SECTION 6.0 OPERATION AND MAINTENANCE 209 SECTION 7.0 CONSTRUCTION MANAGEMENT 7.1 GENERAL 218 7.2 USE OF THE SITE 219 7.3 STAGING PLAN 224 7.4 DIVERSION PLAN 226 7.5 SAFETY REQUIREMENTS DURING CONSTRUCTION 228 7.6 CONCESSIONAIRE’S LABOUR CAMP 240 7.7 CONCESSIONAIRE’S MANAGEMENT SYSTEM 241 7.8 SITE INSPECTIONS 252 7.9 SAFETY, HEALTH, AND ENVIRONMENTAL PERSONNEL AND SERVICES 254 7.10 OPERATION AND MAINTENANCE (O&M) MANUALS 255 Indexing: - 256 Bibliography: - 260 ii Manual of Standards and Specifications for Railway Stations CONTENTS (Volume 2 of 2) Foreword iv Preface v Acknowledgements vi List of Acronyms and Abbreviations vii List of Figures xi List of Tables xii List of annexure:- Number Section Title Page no. Annexure I 4.3 Relevant Extracts from ADA Accessibility Guidelines for Buildings and Facilities (ADAAG) 262 Annexure II 4.9 Signage for Rail Users Ministry of Railways 289 Annexure III 4.9 International transportation graphic standard signs 359 Annexure IV 4.11 Telecom Directorate spec. RDSO/SPN/TC/67/2008 for True Colour Video-cum-Train Information Display system 421 Annexure V 4.11 Telecom Directorate spec. RDSO/SPN/TC/62/2007 for digital clock with GPS Synchronization 470 Annexure VI 4.11 Telecom Directorate spec. RDSO/SPN/TC/76/2008 for Analog clock with GPS Synchronization 499 Annexure VII 4.11 Telecom Directorate spec RDSO/SPN/TC/65/2006 for Surveillance system 525 Annexure VIII 4.11 Telecom Directorate spec. RDSO/SPN/TC/63/2006 for Public Address system 561 Annexure IX 4.11 Telecom Directorate spec. RDSO/SPN/TC/61/2007 for Integrated Passenger Information system 585 Annexure X 5.4 Ticket Booth configurations as in western railways 658 Annexure XI 5.5 Extracts from Comprehensive Guidelines for Passenger Amenities 662 Annexure XII 5.5 Relevant Extracts from Environment (Protection) Act, 1986 671 Annexure XIII 7 Relevant Extracts from CFR 29 673 Indexing: - 256 Bibliography: - 260 iii Manual of Standards and Specifications for Railway Stations FOREWORD In our endeavour to provide the best possible infrastructure for convenience and comfort of our passengers and other stakeholders, Indian railways have been improving the Railways Stations on a continuous basis. Towards this pursuit of excellence, L&A directorate has brought out this Manual of Standards and Specification for Railway Stations to be used for development of station into world class station through Public Private Partnership. The first of its kind, this manual has laid down set of guidelines, standards and specifications for the construction of new Railway Stations or Redevelopment of the existing Stations to bring them up to the International Standards in terms of efficiency of operations and providing the comfort and convenience to our passengers and the stakeholders. A number of stations of IR, located at metropolitan cities and important centers are identified for development through PPP route by leveraging a part of the real-estate development potential. Hon'ble Minister for Railways has already taken up an ambitious program of Redeveloping 26 station into world class station so far requiring huge investments. Most of these investments are expected to be realised through partnership with the private sector. Ensuring participation of the private sector in infrastructure development in a transparent manner requires specific framework. It requires a greater clarity on scope of work along with Expected performance parameters other than manageable level of risk and adequate service quality assurance at an affordable cost. This manual, I hope will serve this purpose by laying down the minimum standards that the MOR and the concessionaire will observe and expect on the matter of construction and management of these stations I hope that this manual will be of interest to all those who are interested in redeveloping the station, either new or existing through PPP route into world class station. I wish all success to them in their endeavour to achieve a world class facility at Railway Stations. June, 2009 Chairman, Railway Board iv Manual of Standards and Specifications for Railway Stations PREFACE The objective of developing Manual of Standards and Specifications for Railway Stations is to establish the bench marks for building either a new station or redevelop the existing Railway Stations into world class stations through PPP route. Manual will provide norms and guidance to future Station developers to build facilities comparable to International standards and yet remain unique to the socioeconomic, cultural and other needs of the Indian Railways and its customers. The Manual has been prepared with the intent to use it during the stage of development of master plan and feasibility report and later as a part of the Concession Agreement for Railway Stations, allowing the desired flexibility to the potential Concessionaires for innovation in design and construction at reduced life cycle costs while improving efficiencies of operations, performance, passenger comfort, and safety. By addressing a number of aspects of station design without dictating design and operational processes, the Manual provides direction and clear focus on issues and criteria that the Concessionaire needs to explore further in the design, operational philosophies and performance standards for passenger safety, security, comfort and desired levels of service. Manual also lays emphasis on modular, sustainable and environmentally responsible construction management approach. The Manual has been developed after extensive discussions and deliberations by team of international experts and officials of Indian Railways. Committee of Executive Directors associated with their Directors have gone through clause by clause of this manual and consider it as a living document which shall be improved after every experience gained to provide specific guidance for the redevelopment or construction of new Railway Stations to be taken next in hand in a manner that shall achieve greater clarity and crypt-ness in the description. I congratulate L&A directorate who have brought out this manual, the first of its kind with the help of Superior global infrastructure Consulting Pvt. Ltd, other directorates of the Board, NR project team and Rail Land Development Authority in such a short time and wish all success to those who intends to use it. June, 2009 Member/Engineering, Railway Board v Manual of Standards and Specifications for Railway Stations ACKNOWLEDGEMENT Superior Global Infrastructure consulting (SGI) Pvt Ltd. express its heartfelt thanks to Ministry Of Railways, Government of India for bestowing the confidence in SGI for developing Manual for Standards and Specifications for Railways Stations to be used for development of stations into World Class Station through Public Private Partnership. SGI expresses its gratitude for the support and guidance of Shri Rakesh Chopra ME, Shri Satish Kumar Vij Ex-ME, other members of the Railway Board, and the steering group namely Shri V.K.Gupta Advisor L&A and other members of the group and their esteem colleague Shri R.P. Gupta Ex-VC, RLDA and Advisor (works), Railway Board. SGI would like to place on record the contribution of the member of Committee of Executive Directors/Railway Board namely Shri P.K Aggarwal, ED L&A , Shri A.K Singh, ED ME(chg) , Shri Gopal Gupta IG (RPSF), Shri R.C Adwal ED (Tele), Smt Manju Gupta ED(EEM), RK Tandon ED(PM) and Dr Pankaj Kapoor ED (Health Planning), whose guidance and feedback had helped shaped this document.