WORCESTER POLYTECHNIC INSTITUTE Identifying Knowledge Flow to Develop a Strategic Plan Supplemental Materials Submission Date: 3 May 2018 Seles Li Michael Savoie Erika Stark Jacob Wilson Advisors: Professor Katherine Foo Professor Lorraine Higgins Sponsor: The Port Phillip EcoCentre Table of Contents Part A - Authorship . ... ..2 ……………………………………………………………………………… ……… … Part B - Participant Survey Questions . .. ... 5 ……………………………………… …………… …… …… Part C - Program Analysis Research Questions and Corresponding Instrument Questions .. ... ..7 ………………………………………………………………… ……………… ………… Part D - Stakeholder Interview Questions ... .... 8 ……… ………………………………………… …… Part E - Interview Analysis Research Questions and Corresponding Instrument Questions .. ... ………………………………………………………… ……………… .10 ………………… Part F - Coding of Stakeholder Interviews ... ... ..11 ………………………… ……… ………………… Part G - Information on Stakeholders . .. ... 15 ……………………………… …………………… …… … Part H - Stakeholder Knowledge Flow Information .. ...45 …………… …………………………… Part I - Further Analysis of Knowledge Flow Map .. ... ..66 ……………………… ……… ………… Part J - Stakeholder Groupings ... ... 70 …………………………………………………… …………… …… Part K - Knowledge Flow Between Stakeholder Groups ... .... .76 …………… …………… …… Part L - Mapping Software Guide .. .. .83 …………………… ………………………………………… …… Part M - Sponsor Description .... ... 86 …………………… …………………… ………………………… … 1 Part A - Authorship Task Completed by Introduction Draft 1 Erika, Jake, Mike, Seles Editors Erika, Jake, Mike, Seles Background Draft 1 Erika, Jake, Mike, Seles Editors Erika, Jake, Mike, Seles Methods Objective 1: Programs Erika & Mike Objective 2: Stakeholders Jake Editors Erika, Jake, Mike, Seles Graphics Erika, Jake, Mike Interviews Coordinate Interviews Erika Interview Protocol Mike Interviews Erika, Jake, Mike, Seles Surveys Erika, Jake, Mike, Seles Results Objective 1: 2 Content Analysis Erika, Mike Objective 2: Interview Content Analysis Erika, Mike Knowledge Flow Map Jake Stakeholder Diagram Jake, Seles Editors Erika, Jake, Mike, Seles Recommendations & Conclusions Objective 1 Content Analysis Erika, Mike Objective 2: Interview Content Analysis Erika, Mike Knowledge Flow Map Jake Stakeholder Diagram Seles Editors Erika, Jake, Mike, Seles Deliverables Content Analysis Erika, Mike Stakeholder Knowledge Flow Map Jake Network Knowledge Flow Map Jake Stakeholder Diagram Jake, Seles Miscellaneous Editor in Chief Jake Designers in Chief Erika, Mike 3 Supplemental Materials Part A: Authorship Page Erika, Jake, Mike, Seles Part B: Participant Survey Questions Mike Part C: Program Analysis Research Questions Mike and Corresponding Instrument Questions Part D: Stakeholder Interview Questions Erika, Jake, Mike, Seles Part E: Interview Analysis Research Erika, Mike Questions and Corresponding Instrument Questions Part F: Coding of Stakeholder Interviews Erika, Mike Part G: Information on Stakeholders Jake, Seles Part H: Stakeholder Knowledge Flow Jake Information Part I: Further Analysis of Knowledge Flow Jake Map Part J: Stakeholder Groupings Jake, Seles Part K: Knowledge Flow Between Erika, Jake Stakeholder Groups Part L: Map Software Guide Jake Part M: Sponsor Description Erika, Jake, Mike, Seles 4 Part B - Participant Survey Questions A- Steps to Sustainability 2015 1) What do you think were the two best things about the Conference? 2) Are there anyways in which this conference can be improved? 3) Would you recommend this conference to other people? Why or why not? 4) What future topics or events would you like to see in a future conference? B- Steps to Sustainability 2017 1) what were the two best things about the conference? 2) Any additional comments regarding the sessions or overall agenda? 3) Additional feedback on logistics 4) Any overall feedback for the event? 5) What topics would you like included in the 2018 conference? C- Corporate Volunteering 1) How much did this activity improve your knowledge of the Port Phillip EcoCentre? 2) How much did this activity improve your knowledge of the little penguins of St. Kilda? 3) How much did this activity improve your knowledge of the local St. Kilda environment? 4) Overall I found this activity... 5) Any other comments/ improvements? D- Sustainable Schools Festival 1)What was the best part of the 2016 Sustainable schools festival? 2) How does this festival assist sustainability in your school? 3) How does this festival assist sustainability in your school? 4) Any additional thoughts, comments, or suggestions? 5 E- Excursions 1)How did the Workshop relate to the students existing knowledge 2) How might we improve the excursion? 3) What are you excited to explore, follow up, or implement after today’s session? 4) Please write any other comments about your experience? F: Alive Outside: Pamper the Penguins, Corporate Volunteering, & Year 11 Biology Excursion 1) What program are you participating in? 2) Where did you first hear about the EcoCentre? 3) Why did you decide to participate in this program? 4) Is this your first time participating in an EcoCentre program? (Yes/No) 4a) If No- Why did you decide to participate again? 5) What were your expectations for today’s program? 6) Would you say that your expectations were met? (Yes/No) 7) What did the program do well? 8) What could the program do better? 9) How would you improve your experience? 10) Any other comments or suggestions? 6 Part C - Program Analysis Research Questions & Corresponding Instrument Questions Research Questions Instrument Questions 1) What did they get out of it? ● What do you think were the two best things about the Conference? ● What was the best part of this festival? How does this festival assist sustainability in your school and community? ● What do you want to follow up with? ● Overall I found this activity… ● How much did this activity improve your knowledge of the local St. Kilda environment? 2) What were their initial expectations? ● Would you recommend this conference to other people? ● Any other comments or improvements? 3) What suggestions do they have? ● Is there anyway the conference can be improved? What future topics would you like to see? ● Any additional comments regarding the programs? Overall feedback for event? What topics would you like in a 2018 conference? ● Any other comments or improvements? ● What could we improve for your students? Any additional comments? ● How might we improve this excursion? 4) What were the negatives? ● How might we improve this excursion? ● Any other comments/ improvements? 7 Part D - Stakeholder Interview Questions 1) How would you describe your organization's mission? 2) Why do you partner with other organizations? 3) How long have you connected with the EcoCentre? ● 1 year ● 2 years ● 3 years ● More than 3 years ● More than 5 years 4) Can you give an example of some collaboration you have done with the EcoCentre? 5) What is the role of the EcoCentre in your partnership? 6) How would you describe the EcoCentre to a colleague? 7) What is the nature of your relationship with the EcoCentre? (Checkboxes) ● We fund them ● They fund us ● We put on events together ● We share information and other resources (staff, volunteers, etc.) ● We mentor them ● They mentor us ● We advocate their cause ● They advocate our cause ● We perform research for them ● They perform research for us ● We publicize their activities ● They publicize our activities 8 ● We meet other potentially valuable organizations through them ● They meet other potentially valuable organizations through us 8) What do you value about your partnership with the EcoCentre? 9) Why did you choose to partner with the EcoCentre? 10) What benefits does the EcoCentre provide for you? 11) What benefits do you provide for the EcoCentre? 12) As a result of working with the EcoCentre, where has change occurred? Societal level such as supporting a ban on plastic bags? Collective level such as removing the use of Styrofoam in a company? Individual level such as personally living more sustainable? Please give examples. 13) Are there any improvements you would make to your current relationship with the EcoCentre to further benefit both organizations? 14) In today's sustainability movement, what do you believe is the most important thing that the EcoCentre can do? 15) Where do you see your relationship with the EcoCentre in the future? 16) Do you work with any organizations that you believe function better as a sustainability organization than the EcoCentre? If so, which organisations, and why? 9 Part E - Stakeholder Interview Questions Analysis of Research Question and Instrument Questions Research Questions Instrument Questions 1) What do stakeholders value about the PPEC? ● What do you value about your partnership with the EcoCentre? ● Why did you choose to partner with the EcoCentre? ● What benefits does the EcoCentre provide for you? ● What is the role of the EcoCentre in your partnership? ● What is the nature of your relationship with the EcoCentre? 2) What does the PPEC do best? ● How would you describe the EcoCentre to a colleague? ● As a result of working with the EcoCentre, where has change occurred? ● Societal level such as supporting a ban on plastic bags? Collective level such as removing the use of Styrofoam in a company? Individual level such as personally living more sustainable? Please give examples. 3) What can the PPEC improve? ● Are there any improvements you would make to your current relationship with the EcoCentre to further benefit both organizations? 4) What is the most important thing that the PPEC should be ● In today's