Handbook for Interns Aurora Hints and Tips by Location HINTS AND TIPS FOR AURORA INTERNS BY LOCATION Supplementary document to Aurora’s Handbook for Interns Proudly supported by the National Indigenous Australian Agency The Aurora Internships team would like to thank the many past interns who have contributed information and provided feedback for the Handbook for Interns to help future interns get the most from their internships. Copyright Copyright © The Aurora Education Foundation 2021. This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Aurora Project. Requests and enquiries concerning reproduction and rights should be addressed to the Aurora Project, 100 Botany Road, Alexandria NSW 2015 or via the website at: https://www.aurorafoundation.com.au/internship-program Disclaimer The views expressed in this document are those of past interns and do not necessarily represent the views of the Australian Government or the Aurora Project. The information supplied in this document is intended to provide you with practical information that may assist you in your internship. You should not rely on any legal information provided in this resource to take action or make decisions about any specific situation or circumstance. No liability is accepted for use of, or reliance upon, any information in this document. The Aurora Education Foundation 100 Botany Road Alexandria NSW 2015 02 9310 8400 https://www.aurorafoundation.com.au/internship-program 2 Contents GENERAL INFORMATION FOR ALL INTERNS 5 AUSTRALIAN CAPITAL TERRITORY 17 AUSTRALIAN CAPITAL TERRITORY ORGANISATIONS 17 CANBERRA 17 QUEENSLAND 32 TORRES STRAIT ORGANISATIONS 32 THURSDAY ISLAND (WAIBENE) 32 FAR-NORTH QUEENSLAND ORGANISATIONS 42 CAIRNS 42 COOKTOWN 56 MOSSMAN 58 TOWNSVILLE 59 FAR-WEST QUEENSLAND ORGANISATIONS 62 MT ISA, CAMOOWEAL 62 SOUTH QUEENSLAND ORGANISATIONS 65 BRISBANE 65 NEW SOUTH WALES 72 METROPOLITAN NSW ORGANISATIONS 72 SYDNEY 72 REGIONAL NSW ORGANISATIONS 98 GRAFTON 98 BOURKE 99 NORTHERN TERRITORY 102 NORTHERN ORGANISATIONS 102 DARWIN 102 KATHERINE 124 WADEYE 127 CENTRAL AUSTRALIA ORGANISATIONS 130 ALICE SPRINGS 130 SOUTH AUSTRALIA 143 SOUTH AUSTRALIA ORGANISATIONS 143 ADELAIDE 143 VICTORIA 150 VICTORIA ORGANISATIONS 150 MELBOURNE 150 BENDIGO 166 WESTERN AUSTRALIA 167 SOUTH-WEST ORGANISATIONS 167 PERTH 167 ROEBOURNE 182 SOUTH ORGANISATIONS 183 ALBANY 183 GOLDFIELDS ORGANISATIONS 188 KALGOORLIE-BOULDER 188 MID-WEST ORGANISATIONS 193 GERALDTON 193 PILBARA ORGANISATIONS 198 KARRATHA 198 PORT HEDLAND, SOUTH HEDLAND AND TOM PRICE 202 KIMBERLEY ORGANISATIONS 207 BROOME 207 FITZROY CROSSING 219 KUNUNURRA 222 General Information for all interns Introduction In this document you will find information provided by past interns relating to their internship experience, along with a directory, by location, of Aurora Host organisations. This document includes detailed information from past interns about their experiences not just working within their specific Host organisation but also about the cities they have been placed in. If you are travelling away from home to undertake your internship, we strongly encourage you to read the following pages that directly relate to your internship location. If you are not travelling away from home, please have a look at the pages relevant to your home city. We rely on feedback from interns to keep our Hints and Tips up to date and appreciate your suggestions at the end of your internship. Aurora Internship COVID -19 Protocols You have recently been confirmed to undertake an Aurora internship in the summer 2020/21 round. As you can understand, Aurora is deeply committed to our public health responsibilities to reduce the risk of coronavirus transmission to you as an intern, to the staff at our Host organisations, and the communities in which you are all based. At Aurora we have adopted a vigilant approach that responds to a number of variables within our operating environment. Some of these factors are outlined below: - Some of our interns and Host organisations are based in COVID hotspots - ome of our interns and Host organisations are based in small communities where it can be harder to control outbreaks; and - some of our interns and Host organisations routinely work within communities with large numbers of Aboriginal and Torres Strait Islander people aged 50 years and older with one or more chronic medical conditions, who are at higher risk. Taking into account these factors, Aurora asks that our interns to undertake a risk assessment for your internship and seek to mitigate this with consideration of the current COVID restrictions in your home state and that of your Host. Where risk cannot be appropriately mitigated, we will work with you to explore alternate arrangements to accommodate an internship. We would like you to complete the following steps: 1. One month prior to your commencement date*: 1.1 Check if your Host organisation’s State Government considers your location or recent movements to be in a ‘hotspot’. a. if so, please contact the Internships team ([email protected]) immediately as we will need to seek alternate arrangements – either: working from home with your current Host; postponing to a later date; arranging an alternate internship; or deferring to the winter 2021 round 5 b. if not, get in touch with your Host supervisor to check if they are still comfortable with the internship proceeding; and whether they are keen to host you onsite, or at home, or a combination of the two. 2. Contact the Internships team with an update on the outcome of your risk assessment. 2.1 The team will consider the above and advise on how to proceed and whether flight and accommodation bookings can go ahead. We will also advise you to book flexible flights at the time of booking. 3. Two weeks prior to your commencement date: 3.1 Please undertake a self-assessment covering the following: i. Do you currently have COVID-19? ii. Have you tested positive to COVID-19 in the past fortnight? iii. Have you encountered anyone in the past fortnight while they have been COVID-19 positive? iv. Do you have any COVID-19 and/or cold and/or flu symptoms? Thank you for your diligence and understanding as we continue to meet the needs of our Hosts and the aspirations of our interns, whilst maintaining our public health responsibilities. Please call the team if you have any questions on (02)9310 8412 or email us at [email protected] * If your internship is confirmed less than one month prior to your commencement, please complete the steps above as soon as possible. Working from home Due to COVID-19, several Hosts have requested that their interns be hosted from home. Please see below our Working from Home Pack for Interns – we trust that this resource will serve as a supplementary guide to support you in your home-based internship during COVID-19. 6 Working from Home Pack for Aurora Interns Congratulations on your internship as part of the Aurora Internship Program! We trust that this resource will serve as a supplementary guide to support you in your home-based internship during COVID-19. The information below is not intended to be overly prescriptive but rather includes suggestions of what is preferable (where possible). We are aware that some of this is not new to you, however some of our interns have found it helpful to have the information all in one place. Onboarding Safe and Effective Work Environment: Your Host may require you to complete our Working from home checklist, or it can be used as an easy reference. Insurance: Aurora provides travel and personal accident insurance for all Interns and Aurora hosts are responsible for providing professional indemnity and public liability cover for their interns. Cyber Security Please be really careful if you are using your own personal computer and information is lost (e.g. through computer malfunction, hacking or a virus), as such a loss may not be covered by your Host’s insurance or your home/contents insurance. Check with your Host either way. Also, limiting risks by implementing cyber security practices is essential. Please refer to the ACSC list of new guidelines outlining 9 important but simple cyber security practices for people who are working from home. Challenges Be aware of the factors that can make remote internships especially demanding, like: Lack of Lack of Social access to Distractions at home face-to-face 7 Working from Home Pack for Aurora Interns Communication Bearing in mind the challenges that home-based internships can present, we suggest the following: Review the workplan with your supervisor at the start of the internship to ensure that you have a clear idea of the scope of the work, including confidentiality, times frames and expectations. Be engaged during your daily check-ins with your supervisor which will likely be a one-on-one or a team call. They are a forum for open communication and corrective feedback, so be open, respectful and receptive. Establish the expectations for the frequency, means and ideal timing of communication with your supervisor and team, for example, video via Teams/Zoom for daily check-ns and IM for more urgent matters. If you are aware of the ‘rules of Be mindful of engagement’ you will find remote work becomes more efficient and satisfying. Take part in opportunities for remote professional/social interactions which will hopefully be arranged by your host, including zoom coffee/catch ups with your colleagues and attending weekly virtual office check-ins, so that you feel a part of the team. Aurora will also organise a time for you to meet other Aurora interns on home-based internships online each week. See you on Zoom soon! Don’t hesitate to ask for support from your supervisor if you require technical assistance navigating new digital platforms or are having trouble accessing information.